/10
★★★★★
based on 1005 published reviews
★★★★★
based on 1005 published reviews
Latest customer reviews
5/5
★★★★★
Fast shipping. Ease of use.
Acheteur Vérifié
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5/5
★★★★★
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5/5
★★★★★
Acheteur Vérifié
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4/5
★★★★☆
Very intuitive and pleasant application in terms of the exercises to use. However, the probe is a little wide for me, given the problems I have, so it's a little difficult to use at first.
Acheteur Vérifié
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Answer from
Fizimed
Thank you very much for your opinion! Re-education with the Emy probe allows you to relax the perineum and learn to control it better. In some cases, especially for pelvic floor dysfunctions, insertion of the probe may pose a problem. In this case, don't hesitate to use a water-based lubricant to make it easier. Don't hesitate to contact me at [email protected] if you have any concerns, I'm here to advise and help.
5/5
★★★★★
Acheteur Vérifié
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5/5
★★★★★
Good handling of the order/delivery
Verifizierter K.
purchased on 30/10/2021
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5/5
★★★★★
Delivered very quickly. Neatly packaged. Nice Emy probe. The price is a bit prohibitive... We'll have to try and get mutual insurance companies to cover the cost (instead of sessions with a midwife)...
Acheteur Vérifié
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2/5
★★☆☆☆
Quite disappointing, the Bluetooth disconnects very often even though my phone is right next to it. For the price, the device could come with a power socket and a small pouch for storing your equipment.
Acheteur Vérifié
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Answer from
Fizimed
I'm sorry you're having trouble connecting your Emy probe. Please don't hesitate to contact me at [email protected] so that I can help you. I'm sure we'll be able to find a solution together! We'll take your comment about the Emy kit into account, thank you very much.
5/5
★★★★★
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5/5
★★★★★
Verifizierter K.
purchased on 10/09/2021
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5/5
★★★★★
Uncomplicated ordering process and very fast shipping! Top!
Verifizierter K.
purchased on 15/10/2021
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4/5
★★★★☆
Acheteur Vérifié
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5/5
★★★★★
I would like to congratulate and thank the customer service team for their responsiveness and handling of my request. What a dynamic and professional team! Thank you for the consideration you show in your communication and actions.
Isabelle T.
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Answer from
Fizimed
Thank you very much for your opinion Isabelle, it makes us extremely happy 😀 We hope that Emy will always live up to your expectations, see you soon for new adventures!
5/5
★★★★★
Very good product description, easy to use, fast shipping.
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5/5
★★★★★
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5/5
★★★★★
The fun aspect is very much appreciated
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4/5
★★★★☆
I thought it was vibrasion. Now I'm just starting to see the results.
Acheteur Vérifié
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Answer from
Fizimed
Thank you for your comment. The Emy probe is a biofeedback probe, which captures your contractions in real time and transmits them to the mobile application during your exercises. It does not vibrate or send electric currents. I hope you're happy with it all the same, and we're delighted to hear you're seeing results! Please don't hesitate to contact me at [email protected] if you have any questions!
4/5
★★★★☆
Fun discovery: having games to strengthen your perineum is good, it makes you want to do it, it's a constraint.
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5/5
★★★★★
I had a problem with my probe which was still under warranty, after contacting customer service who responded very quickly to my request, I sent my probe back for repair, and it was very quick. If you have a problem, don't hesitate, the team is top notch!
Charlotte B.
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5/5
★★★★★
Very happy with Fizimed's services. Fast, efficient care. Would recommend.
Maryse B.
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5/5
★★★★★
Well presented product ( elegant packaging 🙂 ) Easy to use, with a simple apple store application. The probe is well designed and makes self-education much easier. I'm completely satisfied with this purchase. Every woman throughout her life, and not just in the post-natal period, can benefit from reeducating her perineum.
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5/5
★★★★★
Fantastic service: the order was prepared on the day of ordering, delivery took 2 days. Superb after-sales service too. I had made a mistake in the payment of the order and was refunded the excess within a few hours. And, most importantly: the Emy probe is super useful (I can already feel a difference), after a week of daily use.
Sophie M.
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Answer from
Fizimed
Thank you for your great comment! We really appreciate it 😀 Please don't hesitate to contact our customer service team if you have any concerns, we'll be happy to help.
3/5
★★★☆☆
Very good product Fun Shame that there is a pay aspect to the application given the price of the probe at the outset?
Acheteur Vérifié
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Answer from
Fizimed
Thanks for your comment! Access to all the features of the mobile app is included in the price of the probe and is valid for life, so you won't have to pay anything extra if you own the probe. All you have to do is connect the probe to the app once to access all the content and training programs.
5/5
★★★★★
Finally a device that shows me exactly how to tighten
Verifizierter K.
purchased on 07/09/2021
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5/5
★★★★★
Very fast shipping. Product received in 2 days. Very easy and fun to use with the app.
Lucile M.
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5/5
★★★★★
I received a coupon code and delivery was very fast. The product is of good quality, the packaging sober and very pretty. I've only had it a few days, so I've yet to test it.
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5/5
★★★★★
Very good.
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5/5
★★★★★
At the top
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5/5
★★★★★
Great
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5/5
★★★★★
I can't rate the customer service because I haven't used it yet.
Verifizierter K.
purchased on 31/08/2021
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5/5
★★★★★
Very satisfied
Silke F.
purchased on 25/08/2021
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5/5
★★★★★
So far everything super. Very fast delivery.
Verifizierter K.
purchased on 24/08/2021
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5/5
★★★★★
Very fast delivery and very good handling
Acheteur Vérifié
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5/5
★★★★★
High-quality packaging. Super practical, easy to use and fun! So much more comfortable to do it at home than at a specialist's! The app is easy to use and rich in content: mini-games for exercises with targets to reach, work tracking, varied and interesting advice. I recommend the probe 100%.
Mary B.
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5/5
★★★★★
Perfectly satisfied
Acheteur Vérifié
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5/5
★★★★★
An easy-to-use device that allows you to experience perineal rehabilitation in the comfort of your own home!
Valérie M.
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5/5
★★★★★
Quick delivery. Super app and probe. I was expecting a lot from this equipment given the good comments I read before buying it and the price, which hurts a bit, but it's worth it and I'm not disappointed. I had a lot of trouble motivating myself to do my perineal exercises, I found it long and boring, but with the probe it's great and the time goes by quickly.
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5/5
★★★★★
Good product, very fast delivery, the price is still a bit too high, but it's the right choice to support a French start-up.
R F.
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4/5
★★★★☆
Better refer to the website for all questions
Acheteur Vérifié
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Answer from
Fizimed
Thank you for your comment! If you have any questions, you can also contact me directly at [email protected], I'll be happy to help! Léa from Fizimed customer service.
5/5
★★★★★
Everything super!
Elke T.
purchased on 06/08/2021
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5/5
★★★★★
Top device. Very good feedback during the exercises. Easy handling.
Michaela L.
purchased on 03/08/2021
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5/5
★★★★★
Ergonomic Useful Welcome feedback Well-designed Easy to use
Veronique G.
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5/5
★★★★★
Perfect
Acheteur Vérifié
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5/5
★★★★★
The Fizimed is very easy to use. Fun to train with him
Verifizierter K.
purchased on 29/07/2021
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5/5
★★★★★
Very satisfied with my purchase delivery time ok
Marie T.
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5/5
★★★★★
Everything ok. Goods arrived quickly.
Verifizierter K.
purchased on 31/07/2021
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5/5
★★★★★
The delivery was reliable
Susanne K.
purchased on 30/07/2021
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5/5
★★★★★
Fast delivery. Easy-to-use application.
Acheteur Vérifié
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4/5
★★★★☆
I get a bit bored with the games. There would also be a need for a more medical option that would simply mark the pressure as with the EPI-NO.
Comprador Verificado
purchased on 04/06/2021
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Answer from
Fizimed
Hello, thank you for your message. We are preparing new games, so that you do not lose motivation. The medical universe marks the pressure, but it is true that it is not numbered. Thank you for your opinion, we will take it into account. If you have any questions, please contact our customer service : [email protected]
5/5
★★★★★
Very easy to use. I gave it to my mother and she is delighted. She can finally go to the gym without a slip-saver for the "droplets".
Almudena M.
purchased on 10/04/2021
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Answer from
Fizimed
Thank you for leaving a note ! We are glad to hear that your mother likes the probe !
4/5
★★★★☆
The device seems large and heavy to me. I would like to know my evolution. That is to say what the state of my pelvic floor was when I started using it and then be able to see the progress. I thought it would work like this. I used it for two months and then lost motivation. It is not easy to be consistent with pelvic floor exercises.
Natalia P.
purchased on 31/01/2021
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Answer from
Fizimed
Hello, thank you for your message. Emy is designed to look like the probes used in the office. If you feel discomfort, you can use a water-based lubricant. The progression indicates if you are doing the exercises well, you will see an evolution of your indicators, and especially an improvement in symptoms. For an assessment of the pelvic floor, we recommend that you see a specialized physiotherapist.
4/5
★★★★☆
Great customer service! Great product! The app could be designed a little better.
Verifizierter K.
purchased on 20/07/2021
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5/5
★★★★★
Very good
Acheteur Vérifié
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5/5
★★★★★
Very good online service.
Verifizierter K.
purchased on 18/07/2021
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5/5
★★★★★
Responsive customer service to solve a delivery problem. The order was received very quickly and the simplicity of the device's operation made it easy to adopt! Already recommended and adopted by my mom
Acheteur Vérifié
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5/5
★★★★★
Ras
Acheteur Vérifié
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5/5
★★★★★
Fast and reliable delivery, well packaged
Acheteur Vérifié
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5/5
★★★★★
Perfect
Acheteur Vérifié
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5/5
★★★★★
All expectations were met!
Yvette H.
purchased on 12/07/2021
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5/5
★★★★★
Everything fine
Verifizierter K.
purchased on 11/07/2021
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