/10
★★★★★
based on 588 published reviews
★★★★★
based on 588 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
There was mold on opening and a bad smell and color. We threw it away. Fortunately, there was a small jar of duck gift that we did like.
Eliane T.
purchased on 14/12/2023
Translated review
Answer from
Foie Gras Gourmet
Hello Eliane, we have sent a new product to replace the defective one. I hope you enjoyed it
1/5
★☆☆☆☆
I never received the order
Thierry P.
purchased on 02/12/2023
Translated review
Answer from
Foie Gras Gourmet
Hello Thierry, we were unable to deliver to the United States at that time and have issued a refund. We hope to be able to deliver there again very soon.
1/5
★☆☆☆☆
At the moment the parcel is stuck in customs. If nothing happens I'll ask for my money back.
Peter R.
purchased on 21/11/2023
Translated review
Answer from
Foie Gras Gourmet
Hello Peter, unfortunately we're not responsible for the vagaries of customs but, in any case, we do refund packages that couldn't be delivered, as promised on our site. We hope that your parcel will soon be unblocked, otherwise come back to us for a refund. Thank you for your patience, the Foie Gras Gourmet team
1/5
★☆☆☆☆
Package not delivered on time. Impossible to check delivery as dhl does not accept a fixed number.
Acheteur Vérifié
Translated review
Answer from
Foie Gras Gourmet
I'm sorry that DHL took an extra 1 working day to deliver the parcel. But I understand that you would have preferred to receive it on the agreed date. The period of intense cold in the North East of the United States has severely disrupted all DHL air traffic. My apologies again.