/10
★★★★★
based on 833 reviews published
★★★★★
based on 833 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
It took to long
Robin A.
purchased on 21/12/2024
Answer from Foie Gras Gourmet
Hi Robin, for the UK we ship with Colissimo to easily get through British customs, but it indeed takes a bit longer, sorry about that
2
/5
★★☆☆☆
Unsatisfactory quality
Claudine C.
purchased on 07/12/2024
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Answer from Foie Gras Gourmet
Hello Claudine, all the products you bought are French cooperative products of superior quality, including 1 Label Rouge. Could you tell us which product in particular you didn't like? Thank you
2
/5
★★☆☆☆
Everything was okay with the order. Only Fedex had forgotten my package and the delivery came a little later.
Erwin P.
purchased on 23/07/2024
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Answer from Foie Gras Gourmet
Hi Erwin, unfortunately we do not have full control over the final delivery of the products. However, we do pay Fedex or DHL for priority or express deliveries within Germany at no extra cost to our customers. Kind regards
3
/5
★★★☆☆
Dry and sandy does not melt in the mouth. Taste ok but bad structure.
Dieter M.
purchased on 04/07/2024
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3
/5
★★★☆☆
Have not opened yet.
Edeltrud H.
purchased on 07/02/2024
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2
/5
★★☆☆☆
Great service fi shipping but the quality is taste of the product leave something to be desired and are far from the canned fois fats of a few years ago.
Francesco D.
purchased on 18/12/2023
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Answer from Foie Gras Gourmet
Good morning Francis, I'm sorry you didn't like the products, they have actually been the same for many years, haven't changed and come from cooperatives in southwest France. Best regards
3
/5
★★★☆☆
Great product but the DHL courier is a disaster. They said they tried 2 times to deliver but they didn't and in the end I was forced to drive miles to be able to pick up the package!
Elena C.
purchased on 16/12/2023
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Answer from Foie Gras Gourmet
I am sorry you had a bad experience with DHL, they are generally efficient but not always at Christmas time.
3
/5
★★★☆☆
Relation qualité/prix excellente.
Andreas V.
purchased on 12/12/2023
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Answer from Foie Gras Gourmet
Thank you Andreas
3
/5
★★★☆☆
Quality was a disappointment
Verified Buyer
Answer from Foie Gras Gourmet
Hi Philippine, we're sorry that you didn't like the products. Those are certified productions from small cooperatives in the South-West of France and there isn't much higher quality available on the market. We suggest looking into our Label Rouge products or maybe try other brands in our selection. We also added additional products with new flavours (Sauternes, Piment d'Espelette, Armagnac, Fleur de Sel) Sincerely yours
3
/5
★★★☆☆
Sono esigente perchè lo faccio anch'io in casa con una vecchia ricetta di famiglia e francamente lo trovo più buono del vostro, che comunque non è male.
Acheteur Vérifié
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3
/5
★★★☆☆
First order was great Then I ordered again and your feedback was you are having trouble with dhl Still waiting
Verified Buyer
Answer from Foie Gras Gourmet
thank you for your message. That is correct that there have been new issues with DHL. I had to change and to use USPS. The delivery is a little bit longer. Sorry for this. One of your items will be delivered very soon.
3
/5
★★★☆☆
Delivery requested to front door. Actually delivered in the back of garage door.
Verified Buyer
Answer from Foie Gras Gourmet
Sorry that the parcel wasn't delivered in the exact right place, we unfortunately don't have full control over the final delivery
3
/5
★★★☆☆
I haven't received my parcel yet, even though it was promised for December 30th!
Acheteur Vérifié
Translated review
Answer from Foie Gras Gourmet
Hello, you're right, and I'm sorry about the DHL delay. It's not at the end of December that carriers achieve the shortest delivery times, and the period of intense cold in the North East of the United States has severely disrupted all DHL air traffic. My apologies again.
2
/5
★★☆☆☆
Taste strongly miss the calvados
Geverifieerde Koper
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Answer from Foie Gras Gourmet
hello, i am surprised by your comment, and your comment. i think there should be foie gras in calvados, but adding alcohol is often a way to hide a lower quality foie gras. our foies gras contains only foie gras, salt and pepper. Only Espinet adds a very small amount of Armagnac, but that is very light, and their foie gras is excellent. And if you want to add a little calvados, nothing will stop you.
3
/5
★★★☆☆
Very convenient service, but a bit expensive. However, I have yet to taste the products, and I hope I won't be disappointed.
Acheteur Vérifié
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3
/5
★★★☆☆
Det dom säljer är av bra kvalitet och det är bra leverans men jag har flera gånger åkt på en nit då dom erbjuder en gratis gåva vid köp av ett visst belopp som jag sällan fått då dom är väldigt petiga med rätt summa. Tex köp för 100 euro vilket jag då betalar 1050 Sek. dock har euron stigit till 10,80 utan min vetenskap vilket jag då blir 30 sek för kort och det gör att jag köper mer än vad jag egentligen är ute efter och känner mig då blåst på gåvan. Jag borde i detta fall ha koll först på valutakursen men vem fasen kollar upp det innan man gör ett spontan köp a beställ nu innan detta datum.
Verifierad Köpare
Answer from Foie Gras Gourmet
Logistikföretaget respekterar fasta regler men kunde ha gjort en insats eftersom det är sant att det bara saknades några få euro för att vänta på en beställning på 100 euro och sedan få ett litet block som gåva som utlovat. Om du beställer igen, skicka mig ett e-postmeddelande före nästa beställning så ska jag se till att lägga till en foie gras som gåva. Ha en trevlig jul