9.7/10
★★★★★
based on 9695 reviews published

Latest customer reviews

5 /5
★★★★★
Fast and attentive to customer needs
User icon
William S.
Translated review
5 /5
★★★★★
Human contact, great rates. Perfect
User icon
Ethan J.
Translated review
5 /5
★★★★★
The professionalism of Lyophilisé & C0, order processing, speed, product quality
User icon
Antoine M.
Translated review
3 /5
★★★☆☆
-
User icon
Theo P.
Translated review
5 /5
★★★★★
-
User icon
Camille M.
Translated review
5 /5
★★★★★
Fast shipping, well packaged, products perfectly matching the description and very competitive prices. Just perfect!
User icon
Omar B.
Translated review
5 /5
★★★★★
Very interesting price, very fast delivery, product* as I expected... I'll be back 😉 *solo HUBBA HUBBA NX GREEN
User icon
Theo T.
Translated review
5 /5
★★★★★
The site is really well done, fast and careful shipping. A note from the order preparer is included in your order and I find that very satisfying!
User icon
Laurent B.
Translated review
5 /5
★★★★★
-
User icon
Lucas B.
Translated review
5 /5
★★★★★
Fast shipping as always and delicious dish
User icon
Laurent T.
Translated review
5 /5
★★★★★
Delivery and deadlines met, very good after-sales service. I totally recommend.
User icon
Laurent T.
Translated review
5 /5
★★★★★
Fast delivery and good quality products.
User icon
Comprador Verificado
Translated review
5 /5
★★★★★
Fast delivery, happy with my purchase.
User icon
Elise L.
Translated review
1 /5
★☆☆☆☆
I'm not satisfied with my order i've asked for a return, and still no answer, no news
User icon
Lucie D.
Translated review
Answer from Freezedried & Co
Thank you for your comment, but our team got back to you twice following your e-mails (December 9 and 10). Could you please check your spam folder? We also left you a message on your answering machine today. You can send the item back to us at the address indicated on our website, along with your invoice number. Upon receipt of the parcel, we will proceed with the refund. Thank you for your understanding. Team Lyo
5 /5
★★★★★
-
User icon
Jean P.
purchased on 02/05/2020
Translated review
5 /5
★★★★★
Hello, Speed, price and choice. Thanks to Morgan for the packaging. I'll be happy to talk about you and ask you for partnerships in my science popularization projects.
User icon
Sophia T.
Translated review
4 /5
★★★★☆
-
User icon
Omar R.
Translated review
5 /5
★★★★★
A gift is slipped into the parcel. This object is useless or even ridiculous. No doubt there are other small, inexpensive and useful items you could offer.
User icon
Nicolas D.
Translated review
Answer from Freezedried & Co
Thanks for your comment, the 600ml collapsible bowl can be used to measure the water to be added to a bag of freeze-dried food, for example. It's practical thanks to its small size and slips easily into a backpack for a hike. Sincerely yours, Team Lyo
5 /5
★★★★★
Fast, trouble-free delivery within 24 hours and very well packaged product.
User icon
Sophie T.
Translated review
3 /5
★★★☆☆
We bought this product from you, but the food is lukewarm after 4 hours. Under the lid of the thermo, there is no seal at the base, as we don't have one.
User icon
Lucas M.
Translated review
Answer from Freezedried & Co
Hello, thank you for your feedback. We invite you to contact our customer service (team[at]lyophilise.com) for further information on the use of the Valira food box. We recommend that you fill the bowl as full as possible, so as to minimize air entrapment. If the volume of your meal does not exceed half that of your food box, you can use the second container to fill the void. It's also important to add hot water about ten minutes before putting in your meal. The meal must also be very hot when you pour it into the can. Thank you in advance for your understanding. The Lyophilise & Co. team
5 /5
★★★★★
-
User icon
Comprador Verificado
Translated review
5 /5
★★★★★
This is my 2nd purchase and always so impeccable. An excellent service and quick response to my questions about my package. Better to do ... perhaps put photos for certain brands of dishes (because I had no visual) thank you and happy holidays.
User icon
Elise D.
Translated review
4 /5
★★★★☆
-
User icon
Marie M.
Translated review
5 /5
★★★★★
-
User icon
Javier M.
Translated review
5 /5
★★★★★
-
User icon
Theo M.
Translated review
5 /5
★★★★★
Fast delivery - Compliant order - Top notch
User icon
Jean R.
Translated review
2 /5
★★☆☆☆
No follow-up...not yet received. Could I have a follow-up? Thank you in advance. Sabine Ryon
User icon
Ethan B.
Translated review
Answer from Freezedried & Co
Hello Madam, Your parcel was dispatched on December 8th following receipt of your payment on the 7th. Your parcel is currently on its way, and will take 4 to 5 days to arrive in Belgium. Delivery should take place in the next few days. I will send you your tracking number by email. Thank you for your understanding. Elodie from Team Lyo
5 /5
★★★★★
Lots of choice, careful packaging. I've placed two orders so far and never had any problems. I recommend this site without any problem.
User icon
Hugo R.
Translated review
5 /5
★★★★★
-
User icon
Elise B.
Translated review
5 /5
★★★★★
-
User icon
Lucas L.
Translated review