/10
★★★★★
based on 9695 reviews published
★★★★★
based on 9695 reviews published
Latest positive customer reviews
5
/5
★★★★★
Fast order and good products.
Charlotte M.
Translated review
4
/5
★★★★☆
Texture
Henry J.
Translated review
5
/5
★★★★★
Fast, good product and perfect delivery service.
Theo R.
Translated review
5
/5
★★★★★
Fast and solid delivery. Some boxes had pocs but I don't think this will affect shelf life. Variety of storable foods. Store as useful as it is varied in its products.
Antoine T.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. Despite our precautions, this can happen during shipping. If the dents are at the seam, please contact us so that we can exchange the products (by e-mail team[at]lyophilise.com or by phone 02 97 87 23 73). On other parts of the box, there's no problem at all. Thanks again for your confidence and have a nice day. The Lyophilise & Co. team
4
/5
★★★★☆
CLEAR!
Isabella S.
Translated review
5
/5
★★★★★
Good customer follow-up and ordering process.
Sophie B.
Translated review
5
/5
★★★★★
Choice and speed of shipment, stock indicator
Henry B.
Translated review
4
/5
★★★★☆
Fast delivery following my order, but difficult to order out-of-stock deserts.
Isabel L.
Translated review
Answer from Freezedried & Co
Hello, thank you for your comment. Due to the exceptional circumstances, our suppliers have had problems restocking certain raw materials, and some lead times have been affected, especially for desserts. The products are gradually becoming available again on our site. We hope you understand. The Lyophilise & Co team
4
/5
★★★★☆
Two orders placed, on the first, an item no longer in stock replaced by a similar one at a higher price, the commercial gesture was top notch, delivery on time. Second order 2 weeks later, one day's delay in delivery which was dispatched the day after, costing the 5 th star, because it says dispatch the same day ... overall very satisfied with the site and its seriousness, recycling cartons more ... I will return
Nadia M.
Translated review
Answer from Freezedried & Co
Hello, thank you for your comment. Due to the exceptional number of orders, we were unable to dispatch your parcel the same day but the following day. Thank you for your confidence. The Lyophilise & Co. team.
5
/5
★★★★★
Lyophilise is always top-notch! The team is very responsive and the products are perfect!
Mehdi R.
Translated review
5
/5
★★★★★
Excellent rations and shipping on time.
Compratore Verificato
Translated review
5
/5
★★★★★
-
Elise M.
Translated review
5
/5
★★★★★
Fast and accurate delivery. Very good.
Antoine M.
Translated review
5
/5
★★★★★
They have a really efficient customer service. It is one of the best I have found on the internet in general, not only in freeze-dried products. The variety of stock can already be seen on their website which is very wide, but the customer service is really superior. A 10
Comprador Verificado
Translated review
5
/5
★★★★★
Very good site, easy to use with product reviews, fast delivery.
Antoine T.
Translated review
5
/5
★★★★★
Quality products, perfect delivery.
Lucas M.
Translated review
5
/5
★★★★★
High-quality products from various manufacturers
Comprador Verificado
Translated review
5
/5
★★★★★
Very smooth website and perfect turnaround. Many thanks
Guillaume B.
Translated review
5
/5
★★★★★
Welcoming site, easy to search. several products not available, but i had a short deadline for the reception. parcel received very quickly and product conforms. only disappointed for the port which is announced free considering the amount of the order, which i did not have. products will be tested on 3 days soon.
Michel D.
Translated review
Answer from Freezedried & Co
Hello, thank you for your comment. Postage is free for orders over 70 euros for Chrono-relais delivery. Nevertheless, you had chosen a standard Chronopost delivery for a 24h home delivery. Thank you in advance for your understanding. Sincerely yours, the Lyophilise & Co Team
5
/5
★★★★★
Fast packaging adapted to contents. Reuse of cartons is good.
Jean T.
Translated review
5
/5
★★★★★
Products as described. Very fast delivery. I appreciated the human touch despite ordering on the internet, like the little smiley face added to the pen of the parcel picker, or the reuse of a previously used box.
Claire M.
Translated review
4
/5
★★★★☆
-
Elise T.
Translated review
5
/5
★★★★★
Clear and efficient website, fast delivery
Maria M.
Translated review
5
/5
★★★★★
Fast shipping. Perfect!
Hugo D.
Translated review
5
/5
★★★★★
Very good site navigation, choice, stock information.... Nothing negative
Theo T.
Translated review
5
/5
★★★★★
-
Theo R.
Translated review
5
/5
★★★★★
-
William T.
Translated review
5
/5
★★★★★
-
Mehdi B.
Translated review
5
/5
★★★★★
-
William S.
Translated review
4
/5
★★★★☆
-
Hugo D.
Translated review