/10
★★★★★
based on 9695 reviews published
★★★★★
based on 9695 reviews published
Latest customer reviews
5
/5
★★★★★
Welcoming site, easy to search. several products not available, but i had a short deadline for the reception. parcel received very quickly and product conforms. only disappointed for the port which is announced free considering the amount of the order, which i did not have. products will be tested on 3 days soon.
Michel D.
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Answer from Freezedried & Co
Hello, thank you for your comment. Postage is free for orders over 70 euros for Chrono-relais delivery. Nevertheless, you had chosen a standard Chronopost delivery for a 24h home delivery. Thank you in advance for your understanding. Sincerely yours, the Lyophilise & Co Team
5
/5
★★★★★
Fast packaging adapted to contents. Reuse of cartons is good.
Jean T.
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5
/5
★★★★★
Products as described. Very fast delivery. I appreciated the human touch despite ordering on the internet, like the little smiley face added to the pen of the parcel picker, or the reuse of a previously used box.
Claire M.
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4
/5
★★★★☆
-
Elise T.
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5
/5
★★★★★
Clear and efficient website, fast delivery
Maria M.
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5
/5
★★★★★
Fast shipping. Perfect!
Hugo D.
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5
/5
★★★★★
Very good site navigation, choice, stock information.... Nothing negative
Theo T.
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5
/5
★★★★★
-
Theo R.
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5
/5
★★★★★
-
William T.
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5
/5
★★★★★
-
Mehdi B.
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5
/5
★★★★★
-
William S.
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4
/5
★★★★☆
-
Hugo D.
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5
/5
★★★★★
Personalized service and attention to detail. Professionalism
William S.
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5
/5
★★★★★
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Guillaume P.
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5
/5
★★★★★
Product quality and service reliability.
Sophie R.
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5
/5
★★★★★
-
Antoine M.
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5
/5
★★★★★
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Michel R.
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4
/5
★★★★☆
-
Michel B.
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5
/5
★★★★★
Order processed a day late, but the Lyophilisé team did everything possible with the carrier to ensure a morning delivery. Chronopost delivered in the morning. The parcel was impeccable, as it always is, and the items were in order. Mail-order sites with REAL after-sales service are becoming rare! And Lyophilisé is one of my favorite references! A more than perfect site!
Manon R.
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5
/5
★★★★★
Very good experience.
Antoine B.
purchased on 12/03/2020
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4
/5
★★★★☆
Well packaged and carefully completed. However, it arrived completely covered with thick black scratches of dirt on the 2 large sides, and erasures on the label which covered the label and made it difficult for the relay to scan.
Theo M.
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Answer from Freezedried & Co
Thank you for your feedback. Packages leaving our premises look good and don't have time to be dishevelled or soiled, as they travel a maximum of ten metres in wheeled crates and are taken away directly by truck, or else they are placed on a pallet and collected manually, package by package, by one of our carriers in his van 🙂 Scratches and marks are more due to their transit via logistics platforms. We hope that the products inside were intact. We thank you for your confidence. The Lyophilise & Co. team
5
/5
★★★★★
The site is clear, efficient and very relevant in its suggestions. The products on offer are of excellent quality, and the delivery service is top-notch. RAS... Keep up the good work!
Antonio L.
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5
/5
★★★★★
Fast shipping, it's great to have several brands to choose from
Camille D.
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5
/5
★★★★★
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Sophie B.
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5
/5
★★★★★
Hello, delivery on time, reliable packaging, all that's left is to go hiking and eat the products!
Sophie D.
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5
/5
★★★★★
On-time delivery, choice of relevant products according to our activities, choice of brands,
Camille P.
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5
/5
★★★★★
Item received as ordered. And in good time. Not yet tested.
Jean M.
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5
/5
★★★★★
-
Michel R.
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4
/5
★★★★☆
Fine
Nicolas R.
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5
/5
★★★★★
Fast and careful shipping. Great!
Michel R.
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