/10
★★★★★
based on 9695 reviews published
★★★★★
based on 9695 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect ,fast delivery ,packaging ok ,products not yet tested
Antoine D.
purchased on 15/12/2019
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4
/5
★★★★☆
Ration very good but my order is missing water purification tablets and it would be nice to add energy bars.
Marie P.
purchased on 13/12/2019
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Answer from Freezedried & Co
Hello, the purification tablets normally come with the reheating kit. If that's not the case, can you get back to us by e-mail ([email protected]) with the batch number of the ration? We're thinking about a 2.0 ration for 2020, we'll take your opinion into account, thank you. Sincerely yours, Elodie from Team Lyo
4
/5
★★★★☆
Ration very good but my order is missing water purification tablets and it would be nice to add energy bars.
Laurent R.
purchased on 13/12/2019
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Answer from Freezedried & Co
Hello, the purification tablets normally come with the reheating kit. If that's not the case, can you get back to us by e-mail ([email protected]) with the batch number of the ration? We're thinking about a 2.0 ration for 2020, we'll take your opinion into account, thank you. Sincerely yours, Elodie from Team Lyo
5
/5
★★★★★
Usually it's quick and trouble-free. This time, even though there was a delivery problem, the customer service team helped to resolve it and didn't give up on me. 5/5. I'll order again.
Miguel R.
purchased on 13/12/2019
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5
/5
★★★★★
Usually it's quick and trouble-free. This time, even though there was a delivery problem, the customer service team helped to resolve it and didn't give up on me. 5/5. I will order again.
Olivia S.
purchased on 13/12/2019
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5
/5
★★★★★
I had a problem with the delivery and liofilizado.es solved the problem,,,they were very kind,,,,thank you.
Comprador Verificado
purchased on 13/12/2019
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5
/5
★★★★★
Efficient, fast, quality
Guillaume R.
purchased on 13/12/2019
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5
/5
★★★★★
Efficient, fast, quality
Carlos R.
purchased on 13/12/2019
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5
/5
★★★★★
Everything very good, very fast shipping. I will buy again.
Comprador Verificado
purchased on 12/12/2019
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4
/5
★★★★☆
The order was left at another address .....
Comprador Verificado
purchased on 12/12/2019
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Answer from Freezedried & Co
Good morning, sorry for the inconvenience, did you get your order back? Do not hesitate to contact us if you have any problem with the delivery ([email protected]). Thank you very much for your understanding, best regards. Elodie from the Lio team.
5
/5
★★★★★
Very good
Nicolas T.
purchased on 12/12/2019
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5
/5
★★★★★
Very good
Fatima M.
purchased on 12/12/2019
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5
/5
★★★★★
Very good
Charlotte R.
purchased on 12/12/2019
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5
/5
★★★★★
Very good
Elise R.
purchased on 12/12/2019
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5
/5
★★★★★
Extremely fast delivery, much appreciated, and great products. I recommend
Theo D.
purchased on 11/12/2019
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5
/5
★★★★★
Extremely fast delivery, much appreciated, and great products. I recommend
Emily J.
purchased on 11/12/2019
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5
/5
★★★★★
The quality of the freeze-dried products is uneven, with some very good and some not so good, but there is a huge choice, so this site is a must for this type of product.
Lucie T.
purchased on 11/12/2019
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5
/5
★★★★★
The quality of the freeze-dried products is uneven, with some very good and some not so good, but there is a huge choice, so this site is a must for this type of product.
Guillaume T.
purchased on 11/12/2019
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5
/5
★★★★★
Perfect
Hugo B.
purchased on 11/12/2019
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5
/5
★★★★★
Perfect
Ava J.
purchased on 11/12/2019
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5
/5
★★★★★
Received promptly and very well packaged.
Charlotte D.
purchased on 10/12/2019
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5
/5
★★★★★
Received promptly and very well packaged.
Elise R.
purchased on 10/12/2019
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5
/5
★★★★★
Very good
Comprador Verificado
purchased on 10/12/2019
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3
/5
★★★☆☆
I would have liked a little more support in dealing with the inconvenience of the delivery error. Refunding delivery costs is a basic requirement. A commercial gesture would have been appreciated - it goes beyond a simple refund.
Nicolas M.
purchased on 09/12/2019
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Answer from Freezedried & Co
Hello, again our apologies for the inconvenience caused by the carrier. We have done our best with their service to find a solution. A credit note has been created on your account for the amount of the shipping charges. We also offered you a refund. We remain at your disposal. Sincerely yours, Elodie from Team Lyo
3
/5
★★★☆☆
I would have liked a little more support in dealing with the inconvenience of the delivery error. Refunding delivery costs is a basic requirement. A commercial gesture would have been appreciated - it goes beyond a simple refund.
Claire M.
purchased on 09/12/2019
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Answer from Freezedried & Co
Hello, again our apologies for the inconvenience caused by the carrier. We have done our best with their service to find a solution. A credit note has been created on your account for the amount of the shipping charges. We also offered you a refund. We remain at your disposal. Sincerely yours, Elodie from Team Lyo
5
/5
★★★★★
Ras
Theo D.
purchased on 09/12/2019
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5
/5
★★★★★
Ras
Julie D.
purchased on 09/12/2019
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4
/5
★★★★☆
Very good purchase, fast delivery in relay point. nothing to complain about.
Nicolas M.
purchased on 09/12/2019
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4
/5
★★★★☆
Very good purchase, fast delivery in relay point. nothing to complain about.
Charlotte B.
purchased on 09/12/2019
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5
/5
★★★★★
It would be nice to set up a loyalty card
Marie P.
purchased on 09/12/2019
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Answer from Freezedried & Co
Hello, thank you for your feedback. We are currently discussing the subject - coming in 2020 😉