/10
★★★★★
based on 9695 reviews published
★★★★★
based on 9695 reviews published
Latest customer reviews
5
/5
★★★★★
Choice, fast delivery, Very good
Pierre P.
purchased on 25/08/2019
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5
/5
★★★★★
Despite an error in the items sent, customer service was top notch. Highly recommended
Samir M.
purchased on 25/08/2019
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5
/5
★★★★★
Despite an error in the items sent, customer service was top notch. Highly recommended
Jean L.
purchased on 25/08/2019
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5
/5
★★★★★
It arrived quickly and everything is correct, it is just as I expected, I will buy more items.
Comprador Verificado
purchased on 24/08/2019
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5
/5
★★★★★
Third order and still perfect.
Jean B.
purchased on 24/08/2019
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5
/5
★★★★★
Third order and still perfect.
Carlos F.
purchased on 24/08/2019
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5
/5
★★★★★
Top seller fast delivery very serious
Lucas L.
purchased on 24/08/2019
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5
/5
★★★★★
Top seller fast delivery very serious
Antoine R.
purchased on 24/08/2019
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3
/5
★★★☆☆
The chronoposte service is deplorable I stayed at the relay point during delivery to not see my parcel during delivery and received a notification of refusal of delivery even though the parcel had not been transported by the deliveryman. When I asked the center to make the parcel available, it was transferred from another center. The parcel had never been delivered.
Jean T.
purchased on 24/08/2019
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Answer from Freezedried & Co
Hello, according to the tracking of the package the carrier had a big delay in the delivery indeed. We apologize for the inconvenience. We will pass on the information to Chronopost, but please do not hesitate to contact us immediately if there is a problem so that we can contact the carrier and make the necessary arrangements quickly. Thank you for your understanding. Team Lyo
3
/5
★★★☆☆
The chronoposte service is deplorable I stayed at the relay point during delivery to not see my parcel during delivery and received a notification of refusal of delivery even though the parcel had not been transported by the deliveryman. When I asked the center to make the parcel available, it was transferred from another center. The parcel had never been delivered.
Theo M.
purchased on 24/08/2019
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Answer from Freezedried & Co
Hello, according to the tracking of the package the carrier had a big delay in the delivery indeed. We apologize for the inconvenience. We will pass on the information to Chronopost, but please do not hesitate to contact us immediately if there is a problem so that we can contact the carrier and make the necessary arrangements quickly. Thank you for your understanding. Team Lyo
5
/5
★★★★★
I can't talk about my purchase yet. Watch out for the printer that makes the labels, the address and the whole thing is offset to the left.
Sophie R.
purchased on 24/08/2019
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Answer from Freezedried & Co
Hello, thank you for your comment. We are in the process of resolving this label problem as quickly as possible. The delivery drivers have the addresses electronically and can easily find the parcels if necessary. Sincerely, Elodie from Team Lyo
5
/5
★★★★★
I can't talk about my purchase yet. Watch out for the printer that makes the labels, the address and the whole thing is offset to the left.
Guillaume P.
purchased on 24/08/2019
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Answer from Freezedried & Co
Hello, thank you for your comment. We are in the process of resolving this label problem as quickly as possible. The delivery drivers have the addresses electronically and can easily find the parcels if necessary. Sincerely, Elodie from Team Lyo
5
/5
★★★★★
At the top
Lucas P.
purchased on 23/08/2019
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5
/5
★★★★★
At the top
Guillaume D.
purchased on 23/08/2019
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5
/5
★★★★★
Lyophilise & Co could specify the expiration dates of the products.
Pierre D.
purchased on 23/08/2019
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Answer from Freezedried & Co
Hello, we have a large turnover and it is difficult to indicate the dates on all the products. We do this for shelf-stable products and we clearly display on the site when products reach their expiry date, specifying the MDD (Minimum Durability Date). Thank you for your understanding. Kind regards, Team Lyo.
5
/5
★★★★★
Lyophilise & Co could specify the expiration dates of the products.
Hugo R.
purchased on 23/08/2019
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Answer from Freezedried & Co
Hello, we have a large turnover and it is difficult to indicate the dates on all the products. We do this for shelf-stable products and we clearly display on the site when products reach their expiry date, specifying the MDD (Minimum Durability Date). Thank you for your understanding. Kind regards, Team Lyo.
5
/5
★★★★★
Fast, careful delivery
Henry B.
purchased on 23/08/2019
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5
/5
★★★★★
Fast, careful delivery
Nicolas M.
purchased on 23/08/2019
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5
/5
★★★★★
Super rapide dommzge pour le relais colis ca rajout des frais
Nicolas R.
purchased on 22/08/2019
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5
/5
★★★★★
Super rapide dommzge pour le relais colis ca rajout des frais
Manon M.
purchased on 22/08/2019
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4
/5
★★★★☆
Very good, but the box is much smaller than imagined
Lucie P.
purchased on 22/08/2019
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4
/5
★★★★☆
Very good, but the box is much smaller than imagined
Pierre L.
purchased on 22/08/2019
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5
/5
★★★★★
I am very satisfied with your services, and have exchanged emails about deadlines, which have been met. I recommend your site. Bonne continuation
Lucas T.
purchased on 21/08/2019
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5
/5
★★★★★
I am very satisfied with your services, and have exchanged emails about deadlines, which have been met. I recommend your site. Bonne continuation
Guillaume M.
purchased on 21/08/2019
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3
/5
★★★☆☆
The products are very good, but the price is high and delivery rather slow.
Anais D.
purchased on 21/08/2019
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Answer from Freezedried & Co
Hello, Thank you for your review of our products. We apologize for the delay in your order. Your order was shipped the same day, however the delivery to the relay point took 48h instead of 24h. Concerning our prices, we respect the recommended selling prices of the different brands. Best regards, Elodie from Team Lyo.
3
/5
★★★☆☆
The products are very good, but the price is high and delivery rather slow.
Antoine R.
purchased on 21/08/2019
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Answer from Freezedried & Co
Hello, Thank you for your review of our products. We apologize for the delay in your order. Your order was shipped the same day, however the delivery to the relay point took 48h instead of 24h. Regarding our prices, we respect the recommended retail prices of the various brands. Best regards, Elodie from Team Lyo.
5
/5
★★★★★
Incredible involvement of the store in my order. Undoubtedly professionals, they took care to give me all possible solutions. No doubt I will always buy here, they are professionals.
Comprador Verificado
purchased on 21/08/2019
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5
/5
★★★★★
Perfect
Oliver B.
purchased on 21/08/2019
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5
/5
★★★★★
Perfect
Pierre T.
purchased on 21/08/2019
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5
/5
★★★★★
Top Super fast delivery correct .
Alejandro L.
purchased on 20/08/2019
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