/10
★★★★★
based on 9695 reviews published
★★★★★
based on 9695 reviews published
Latest customer reviews
5
/5
★★★★★
Great products and exceptionally responsive after-sales service. Thanks to them I can leave on Monday for my trek Thanks and courage to the whole team with the change of premises ????
Carlos F.
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Answer from Freezedried & Co
Hello, thank you very much for the encouragement and for your message, we'll pass the word on to the whole team 😉 Enjoy your trek! The Lyo team
4
/5
★★★★☆
Very quick to prepare and great for trekking! However, being allergic to peanuts, I read the ingredients and allergens of all the products I bought but I still received one of the dishes with peanuts in it. Please reread the product sheets when you receive them 😉
Michel D.
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Answer from Freezedried & Co
Hello, We apologize for this. Our suppliers sometimes change the composition of their recipes without notifying us so we must have missed it. Next time, please let us know the name of the recipe in question so that we can make the changes 😉 The Lyo team
5
/5
★★★★★
-
Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
1
/5
★☆☆☆☆
No need to be in a hurry... We are 28/07/2023 I ordered on 21/07/2023 and since no news. I will no longer order from this site.
Sophie M.
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Answer from Freezedried & Co
Hello. Due to a peak in activity and the move of our logistics warehouse, we have experienced a delay in the dispatch of parcels. Please do not hesitate to contact us on 02.97.87.23.73 or by e-mail at [email protected] to resolve the problem. The Lyo team
3
/5
★★★☆☆
Wide choice of products but unfortunately delivery too slow (order placed on 21/08 ..... Delivery on 29/08
Jean D.
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Answer from Freezedried & Co
Hello, Due to the relocation of our logistics department and a peak in activity, we have experienced a delay in the dispatch of orders. We apologize for this delay. Please do not hesitate to contact us by e-mail or by phone with your next order if you need your parcel more quickly. The Lyo Team
5
/5
★★★★★
Speed of service
Hugo L.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you 🙂
5
/5
★★★★★
The team's attentiveness and efficiency 🙂 thank you!
Guillaume B.
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Answer from Freezedried & Co
Many thanks for your feedback. The Lyo team ???
5
/5
★★★★★
All that's left now is to test the products. I hope I've chosen well 😉
Lucas R.
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Answer from Freezedried & Co
Thank you for your comment! Have a nice day? The Lyo Team ???
5
/5
★★★★★
Serviço de topo. Extensa lista de produtos para todo o tipo de aventura/sobrevivência Aconselho vivamente.
Jean M.
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Answer from Freezedried & Co
Obrigado pela vossa opinião. A equipa Lyo 🙂
5
/5
★★★★★
Deadlines met, team attentive and very pleasant contact. I will order again without hesitation.
Charlotte L.
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Answer from Freezedried & Co
The Lyo team thanks you for this nice review 😉
3
/5
★★★☆☆
-
Michel R.
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Answer from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
3
/5
★★★☆☆
Michel R.
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Answer from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
3
/5
★★★☆☆
-
Michel R.
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Answer from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
1
/5
★☆☆☆☆
-
Comprador Verificado
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Answer from Freezedried & Co
Hello, if you have had any problems with your package or if you are not satisfied with our service, please feel free to contact us at +33297872373 or by email at [email protected].
2
/5
★★☆☆☆
Hello, extremely disappointed with the delivery times. I had to cancel my order and leave without the products, which greatly disrupted the organization. Delivery times really suffer in comparison with the leader, a certain Amazon...
Hugo L.
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Answer from Freezedried & Co
Hello, Indeed, following the move of our logistics warehouse and a peak in activity, we have taken a delay in the shipment of our orders, as we have posted on our website. We don't compare ourselves to Amazon, because we're a small company on a human scale, and we do our best to satisfy our customers' needs. If your next order is again slow in arriving and urgent, don't hesitate to contact us at [email protected] or 02.97.87.23.73 to have your parcel prioritized. The Lyo team wishes you a good day
3
/5
★★★☆☆
Preparation and delivery time too long.
Julie D.
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Answer from Freezedried & Co
Hello, Thank you for your order. Due to a peak in activity, we are experiencing a slight delay in the dispatch of orders. If yours is urgent, please do not hesitate to contact us on 02.97.87.23.73 or by e-mail at [email protected] so that we can dispatch it more quickly. The Lyo team wishes you a good day!
5
/5
★★★★★
Very competitive prices, fast delivery, very good communication. Well done website.
Camille R.
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Answer from Freezedried & Co
Thank you for your comprehensive review and feedback! The Lyo team wishes you a good day 🙂
5
/5
★★★★★
-
Lucia G.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Lucia G.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Lucia G.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Great service.
Comprador Verificado
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Answer from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team
5
/5
★★★★★
2 purchasing experiences with them, the first in May which went perfectly: shipped 48 hours after purchase. The 2nd in July, right in the middle of their move. Although it wasn't shipped in 48 hours, after contacting their sales department, they were able to arrange for my order to arrive in time for my hike.
Nicolas R.
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Answer from Freezedried & Co
Thank you very much for your feedback. We're delighted to be able to slip into your backpack for your hikes! The Lyo team
5
/5
★★★★★
The shipment was very fast. The packaging in a second life box is a very good idea. Thank you
Jean L.
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Answer from Freezedried & Co
The Lyo team thanks you for taking the time to leave this review 😉 Thank you for your confidence!
5
/5
★★★★★
Very good quality small multi-purpose shovel. Really pleased with my purchase. I recommend it without any problem.
Theo D.
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Answer from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team wishes you a wonderful day 🙂
5
/5
★★★★★
Listens to customers and takes initiatives to meet their demands for rapid delivery
Hugo R.
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Answer from Freezedried & Co
Our team is committed to doing well, so thank you very much for your feedback and trust 🙂 The Lyo Team
3
/5
★★★☆☆
Order received yesterday. Made for survival bag. Disappointed to see a Gourmiz coconut cereal bar expired on 7/25/23. Especially with large order. I don't see how I can put it in a survival bag .
Laurent R.
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Answer from Freezedried & Co
Thank you for your order. We apologize for the storage date problem, our customer service will contact you to see with you what to do to solve this problem. Have a nice day from the Lyo team.
5
/5
★★★★★
Wide selection, fast delivery
Theo M.
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Answer from Freezedried & Co
Thank you so much for your feedback and your confidence! The Lyo team wishes you all the best 🙂
5
/5
★★★★★
Verified Buyer
Answer from Freezedried & Co
The Freezedried & Co team thanks you for your note 🙂