/10
★★★★★
based on 367 reviews published
★★★★★
based on 367 reviews published
Latest customer reviews
5/5
★★★★★
Good products, good service
Acheteur Vérifié
purchased on 12/12/2022
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Answer from
Supplier of Tea
Hello, The entire Grossiste-Thé.com team would like to thank you for your kind feedback. We do our utmost to offer you the best products and hope to accompany you on new orders in the near future. We remain at your disposal, The Grossiste-Thé.com team.
5/5
★★★★★
Good quality and service
Acheteur Vérifié
purchased on 19/06/2022
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Answer from
Supplier of Tea
Hello Bertrand, The entire Grossiste-Thé.com team would like to thank you for your excellent feedback. We are delighted to see that you are satisfied with the quality of our products, particularly our black teas and coffees. We look forward to hearing from you, The Grossiste-Thé.com team.
5/5
★★★★★
Great service Quality products Highly recommend
Acheteur Vérifié
purchased on 14/10/2022
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Answer from
Supplier of Tea
Hello Sébastien, We've been working together for over two years now. The entire Grossiste-Thé.com team would like to thank you for your loyalty. We hope to continue this partnership for a long time to come, with the same level of satisfaction on your side. We remain at your disposal, Thomas de Grossiste-Thé.com
1/5
★☆☆☆☆
After-sales service leaves a lot to be desired, we still haven't received our order after almost 2 months and half of our emails remain unanswered.
Very disappointed, a shame as we were looking for a wholesaler to start our business.
I hope at least to be reimbursed for the sample order.
Acheteur Vérifié
purchased on 08/12/2022
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Answer from
Supplier of Tea
Thank you for your comment. We understand your frustration with the non-delivery of your sample pack despite our two mailings.... We have tried to reach you several times by phone without success and have left you voicemails. We have also sent you several e-mails. Please do not hesitate to get back to us. I would like to assure you that this situation also affects us and that delivery problems are sometimes beyond our control. As a reminder, the first shipment was made 2 working days after your order. The Post Office tracking system indicated that delivery to your address could not be made. The parcel was then dropped off at the Post Office, and you unfortunately did not pick it up. As agreed by telephone, as soon as the parcel was returned to us, we made the second delivery at our expense. For the two shipments we made, we sent your package to the address you gave us when you placed your order. We also took care to include your e-mail address and telephone number so that the carrier could contact you. You also had tracking numbers so that you could follow the delivery. We are sorry to see that despite the many emails and calls we have exchanged regarding this order, you feel that our customer service has not been up to scratch. As mentioned in our unanswered voicemails and e-mails, please do not hesitate to get back to us so that we can find a solution for this sample pack. We remain at your disposal Thomas de Grossiste-Thé.com
5/5
★★★★★
Order by phone: very friendly, professional and takes time for his customers to find solutions. Thank you for your welcome, your kindness and your professionalism.
Acheteur Vérifié
purchased on 05/10/2022
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Answer from
Supplier of Tea
Hello, I'd like to thank you for your excellent feedback. It was a pleasure to talk to you and to help you with your project. I look forward to hearing from you soon, Thomas from Grossiste-Thé.com.
5/5
★★★★★
Several purchases from this site. Nothing to say except that the quality is top-notch and the delivery has always been perfect. Many thanks to them!
Acheteur Vérifié
purchased on 01/09/2022
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Answer from
Supplier of Tea
Hello, the entire Grossiste-Thé.com team would like to thank you for your loyalty! We're delighted to hear that all your orders have gone perfectly. We look forward to working with you on your next orders! Thanks again for your feedback! We remain at your disposal, The Grossiste-Thé.com team.
5/5
★★★★★
Top fast delivery and quality products
Acheteur Vérifié
purchased on 07/01/2023
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Answer from
Supplier of Tea
Hello, The entire Grossiste-Thé.com team would like to thank you for your loyalty over the last few years and for your kind comment. We strive to maintain the highest quality on our products and look forward to accompanying you on your next orders. We remain at your disposal, The Grossiste-Thé.com team.