/10
★★★★★
based on 13275 reviews published
★★★★★
based on 13275 reviews published
Latest customer reviews
4
/5
★★★★☆
All good, products as described . About the package , the hats inside maybe need more protection . Anyway recommended site , I will return to buy
Stefano D.
purchased on 29/10/2024
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1
/5
★☆☆☆☆
Hello, No refund or commercial gesture for the error of order on a personalized hat.
Thomas M.
purchased on 25/10/2024
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Answer from HEADICT
Hello,
Thank you for your order.
In accordance with our general terms and conditions of sale and return, available on the site, it is clearly stated that personalized items cannot be returned or exchanged.
The error was not of our making, as we embroidered the hat with the lettering indicated on the order. As a result, we are unfortunately unable to accept returns against reimbursement, as you requested.
We remain at your disposal for any further information and wish you a pleasant day.
Best regards,
The Headict team
Thank you for your order.
In accordance with our general terms and conditions of sale and return, available on the site, it is clearly stated that personalized items cannot be returned or exchanged.
The error was not of our making, as we embroidered the hat with the lettering indicated on the order. As a result, we are unfortunately unable to accept returns against reimbursement, as you requested.
We remain at your disposal for any further information and wish you a pleasant day.
Best regards,
The Headict team
5
/5
★★★★★
Top
Fabien L.
purchased on 30/10/2024
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5
/5
★★★★★
Your return or merchandise exchange policy nn satisfy me. I have emailed for an exchange of merchandise and proceeded to contact you by phone without being able to get a hold of you and it was for me the only and last buying experience with vs . company.
Vincenzo C.
purchased on 23/10/2024
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5
/5
★★★★★
Four stars, because as a delivery address I was not able to avoid designating a pickup store. But the product ordered (a hat) was packaged fine and meets my expectations.
Philippe G.
purchased on 28/10/2024
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3
/5
★★★☆☆
Can we exchange for a different size?
Eric M.
purchased on 27/10/2024
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Answer from HEADICT
Hello,
Please find below the link to the procedure to follow for exchanges and returns.
https://www.headict.com/fr/content/7-echange-retours
We remain at your disposal for any further information and wish you an excellent day.
Best regards,
The Headict team
Please find below the link to the procedure to follow for exchanges and returns.
https://www.headict.com/fr/content/7-echange-retours
We remain at your disposal for any further information and wish you an excellent day.
Best regards,
The Headict team
5
/5
★★★★★
Perfect and fast transaction I recommend 10000%.
Roger C.
purchased on 23/10/2024
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5
/5
★★★★★
Very satisfied with the quality of the product
Christian H.
purchased on 25/10/2024
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5
/5
★★★★★
Sizes nickel, quality! fast shipment. My head is satisfied.
Quentin F.
purchased on 28/10/2024
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5
/5
★★★★★
Always spotless.
Frédéric C.
purchased on 26/10/2024
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5
/5
★★★★★
Fast delivery and item is as the description and picture. Meets my desire!
Randy F.
purchased on 25/10/2024
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5
/5
★★★★★
Everything is perfect
Ambre P.
purchased on 23/10/2024
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5
/5
★★★★★
Speed , choice , reasonable price
Angelique F.
purchased on 23/10/2024
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1
/5
★☆☆☆☆
I did not receive the package
Glenda P.
purchased on 21/10/2024
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Answer from HEADICT
Dear,
Your package was sent and is marked as delivered.
You contacted us to report that it hadn’t arrived and we have been working together to resolve this issue as quickly as possible. However to proceed with the replacement of your order we sent you a message that we have not yet received a response to.
In accordance with our terms and conditions I cannot process the replacement of the package without your response and the necessary confirmations to proceed. We are still awaiting your reply and the completed document.
You can reach me at [email protected], and I wish you a pleasant day.
Best regards,
Swan
Your package was sent and is marked as delivered.
You contacted us to report that it hadn’t arrived and we have been working together to resolve this issue as quickly as possible. However to proceed with the replacement of your order we sent you a message that we have not yet received a response to.
In accordance with our terms and conditions I cannot process the replacement of the package without your response and the necessary confirmations to proceed. We are still awaiting your reply and the completed document.
You can reach me at [email protected], and I wish you a pleasant day.
Best regards,
Swan
5
/5
★★★★★
Great experience
Loic C.
purchased on 21/10/2024
5
/5
★★★★★
RAS.DELIVERED ON TIME AND AS ORDERED.
Daniel A.
purchased on 18/10/2024
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5
/5
★★★★★
Choice of margins. Fast delivery and careful packaging. A positive 1st experience!
Ludivine L.
purchased on 20/10/2024
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5
/5
★★★★★
Perfect, very nice personalized cap!
Serge H.
purchased on 12/10/2024
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5
/5
★★★★★
Fast delivery, correct packaging for a baseball cap
Gerard B.
purchased on 15/10/2024
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5
/5
★★★★★
Fast, excellent, as always.
Juan José J.
purchased on 15/10/2024
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5
/5
★★★★★
This is a wonderful store. I would like to buy it again. thank you
Yoko M.
purchased on 15/10/2024
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5
/5
★★★★★
Order arrived safely, even within the specified time frame. Sizes fit, nothing is too big or small, correspond to the measured hat sizes. Otherwise great selection in my opinion. Everything top!!!
Peter S.
purchased on 15/10/2024
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5
/5
★★★★★
Fast delivery as ordered
Alain R.
purchased on 16/10/2024
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5
/5
★★★★★
I'm very happy with this site
Jean-pierre D.
purchased on 12/10/2024
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5
/5
★★★★★
Fast shipping Reliable
Cecilie V.
purchased on 14/10/2024
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5
/5
★★★★★
Everything super and uncomplicated
Julian M.
purchased on 09/10/2024
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5
/5
★★★★★
Received on time Good customer service that I had to contact for an exchange
Jean G.
purchased on 04/10/2024
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5
/5
★★★★★
Excellent communication and assistance
Luca G.
purchased on 08/10/2024
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5
/5
★★★★★
Everything super
Martin B.
purchased on 08/10/2024
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5
/5
★★★★★
Excellent
Patrick D.
purchased on 09/10/2024
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