/10
★★★★★
based on 13101 published reviews
★★★★★
based on 13101 published reviews
Latest customer reviews
5/5
★★★★★
CLEAR
Acheteur Vérifié
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5/5
★★★★★
After 8 orders from Headict, delivery has always been fast and trouble-free. The only time a product was faulty, the response was courteous, fast and efficient. I was even able to keep the damaged hat. Thank you again and well done to the Headict team!
Acheteur Vérifié
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5/5
★★★★★
Lots of choice and fast delivery
Acheteur Vérifié
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5/5
★★★★★
Easy ordering, fast delivery, great beret
Verifizierter Käufer
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5/5
★★★★★
Very nice chapka nice finishings nice Christmas gift
Acheteur Vérifié
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5/5
★★★★★
Very serious, fast delivery, great choice of products, I will order my caps from headict from now on.
Acheteur Vérifié
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5/5
★★★★★
The merchandise I wanted, and a surprise: 2 pom-poms on my hat.
Acheteur Vérifié
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1/5
★☆☆☆☆
Customized product impossible exchange. First shipment perfect but as a response to an exchange request I received my cap without its beautiful headict.com protection and in a smaller box all crushed. After a few emails that sounded like talking to a computer, no commercial gesture will be granted to me, so I don't feel very serene for my next order.
Acheteur Vérifié
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Answer from
HEADICT
As exchanged by email, we remind you that you have returned a personalized product. However, as indicated in our terms and conditions of sale and exchange, personalized products cannot be returned or exchanged.
4/5
★★★★☆
Good quality hat, delivery could be a little quicker but it's still OK.
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5/5
★★★★★
Easily ordered, paid and delivered promptly.
Geverifieerde Koper
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5/5
★★★★★
Item arrived quickly and correctly. I made a mistake when ordering, customer service responded in two minutes and solved my problem I recommend
Acheteur Vérifié
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5/5
★★★★★
Overall very good service. The only thing is the measurement for the size, we are always worried if it is correct and there is no information on the possible return of the goods.
Acheteur Vérifié
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4/5
★★★★☆
Apart from the delay linked to the fact that it's made-to-measure, everything's fine.
Acheteur Vérifié
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5/5
★★★★★
Quality is unique, delivery time for the creation of a unique piece top
Verifizierter Käufer
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4/5
★★★★☆
I bought a new era cap holder, and I thought that the structure was rigid, and finally not at all so a little disappointed.
Acheteur Vérifié
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3/5
★★★☆☆
Time between order and delivery a little long. A little disappointed by the quality of the personalization.
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4/5
★★★★☆
Ras
Acheteur Vérifié
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5/5
★★★★★
Perfect
Acheteur Vérifié
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5/5
★★★★★
Very well
Acheteur Vérifié
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5/5
★★★★★
Excellent order tracking and on-time delivery
Acheteur Vérifié
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5/5
★★★★★
Great customer service
Acheteur Vérifié
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5/5
★★★★★
Beautiful, high-quality products. after an error during delivery, customer service was very reactive and the product was returned within 48 hours. well done to the whole team and I highly recommend it.
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5/5
★★★★★
Very professional and good quality. It would be nice to have a headict cardboard box like in the video presentation, which would also make it easier to store.
Overall very satisfied
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5/5
★★★★★
Quality product, impeccable embroidery, easy to order, very good value for money. Would recommend.
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5/5
★★★★★
Very good quality
Acheteur Vérifié
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5/5
★★★★★
Product delivered on time and with care. Quality personalized cap.
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5/5
★★★★★
Very nice item, just as I expected. Not at all disappointed... Very nice finish. I recommend
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2/5
★★☆☆☆
Never had such misery with a mail order. Delayed delivery due to french strike is understandable but not getting an answer to many mails is just nauseating.
Geverifieerde Koper
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2/5
★★☆☆☆
The product received is not the product ordered. To return the latter, you must pay the colisimo fees, already paid once for delivery.
Acheteur Vérifié
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Answer from
HEADICT
Thank you for your order. We apologize for any inconvenience this may have caused. Please contact our customer service department at [email protected] to resolve this issue. Sincerely, The Headict team
5/5
★★★★★
The caps are perfect Beautiful quality and finish thank you
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