/10
★★★★★
based on 13275 reviews published
★★★★★
based on 13275 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
No return possible. Head size imprecise (between 55 and 56 or 57cm).
Acheteur Vérifié
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3
/5
★★★☆☆
-
Verifizierter Käufer
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3
/5
★★★☆☆
Acheteur Vérifié
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3
/5
★★★☆☆
Acheteur Vérifié
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3
/5
★★★☆☆
-
Acheteur Vérifié
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3
/5
★★★☆☆
No notice of delivery
Geverifieerde Koper
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2
/5
★★☆☆☆
Very slow delivery with little communication.
Geverifieerde Koper
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Answer from HEADICT
Hello, you are right, that's why since your last order, we have changed our providers for the delivery with now much shorter delays. Thank you Headict Team
2
/5
★★☆☆☆
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Verifizierter Käufer
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3
/5
★★★☆☆
Hello, I've just placed two orders with you and I don't have any coupons. What's more, one of the orders still hasn't been delivered... In short, the offer is nice but the service leaves something to be desired. I'll have to see if there's any improvement on my next orders.
Acheteur Vérifié
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Answer from HEADICT
Hello, your second one has a longer preparation time because it is a personalized product. The manufacturing time is 8 to 10 days. The personalization of your hat is finished and your order is being delivered. I can confirm that you have available loyalty points that you can convert into discount vouchers. You can see them in your p
3
/5
★★★☆☆
Very small large sizes, poor shipping packaging
Acheteur Vérifié
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3
/5
★★★☆☆
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Verifizierter Käufer
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3
/5
★★★☆☆
Acheteur Vérifié
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3
/5
★★★☆☆
Acheteur Vérifié
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3
/5
★★★☆☆
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Acheteur Vérifié
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3
/5
★★★☆☆
With my last order, I don't feel like I received what I ordered on your site. I am disappointed with some items.
Acheteur Vérifié
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3
/5
★★★☆☆
Hello, the product I bought to clean my cap doesn't work. There are still the same marks.
Acheteur Vérifié
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2
/5
★★☆☆☆
My order was days late and the product is different from the one shown on the website.
Geverifieerde Koper
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Answer from HEADICT
Hello, Thank you for your order, we apologize for the slight difference between the online item and the received item. We have changed deliverers and delivery times are now shorter and generally respected. For more information I remain available at [email protected] I wish you a pleasant end of the day. Kind regards
3
/5
★★★☆☆
Stetson delivers caps with minor flaws
Acheteur Vérifié
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Answer from HEADICT
Hello, thank you for your comment. Please don't hesitate to contact our customer service department at [email protected] to explain your concerns. We look forward to hearing from you! Kind regards, The Headict team
3
/5
★★★☆☆
The embroidery is perfect. Too bad the cap itself is of poor quality. If you were to improve your excellent proposal, you could allow the choice of font per word and not per line (I don't like one letter on ALL the embroidery and would have liked to change it). With this font option and better cap quality, you deserve 20/20.
Acheteur Vérifié
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3
/5
★★★☆☆
The processing was a bit lengthy
Verifizierter Käufer
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3
/5
★★★☆☆
I am not satisfied with the cap delivered,it was flattened and with false folds that I had to iron out myself.
Geverifieerde Koper
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3
/5
★★★☆☆
Delivery with GLS not good at all, they do not deliver on time.
Acheteur Vérifié
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3
/5
★★★☆☆
The delivery took forever. Then no delivery bill. I had to print out the feedback form myself and I still had the costs for the return shipment. In my opinion, customer friendliness looks very different these days.
The products are TOP! Wish you continued success!
Verifizierter Käufer
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3
/5
★★★☆☆
Hello, The hat was too small compared to other products purchased from this brand. Sincerely, Erwan
Acheteur Vérifié
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3
/5
★★★☆☆
Delivery of an order takes a long time, no free returns
Verifizierter Käufer
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Answer from HEADICT
Hello, thank you for your comment. The delivery took 4 working days. According to our return conditions, the customer bears the return costs. Best regards from the Headict team.
3
/5
★★★☆☆
I didn't like the cap between the pictures on the website and the real product, there's a difference, I'm disappointed with my order.
Acheteur Vérifié
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2
/5
★★☆☆☆
I am disappointed, The cap arrived stained (blue ink dot on white surface) And the seam relief has many threads that stand out on a letter.
Acheteur Vérifié
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Answer from HEADICT
Hello and thank you for your order. Please contact our customer service department at [email protected] and we will find a solution to the problem. Sincerely, The Headict team
2
/5
★★☆☆☆
I would NEVER buy from this site.
Acheteur Vérifié
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3
/5
★★★☆☆
Bein....... Still haven't received my order so what the heck?!? ¿¡
Acheteur Vérifié
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Answer from HEADICT
Hello, Thank you for your order. Shipments outside the EU require customs clearance, which explains the delivery delay. Kind regards, The Headict team
3
/5
★★★☆☆
Unfortunately wrong size received the delivery was sent back
Verifizierter Käufer
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