/10
★★★★★
based on 13101 published reviews
★★★★★
based on 13101 published reviews
Latest customer reviews
5/5
★★★★★
The product meets my expectations and delivery is very fast
Acheteur Vérifié
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5/5
★★★★★
Impeccable, site very very good continue like this
Acheteur Vérifié
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4/5
★★★★☆
Good quality product. A little scare about the delivery time but after a call everything was quickly sorted out by customer service. Thank you.
Acheteur Vérifié
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4/5
★★★★☆
The typeface is much smaller, whereas on the computer the typeface is larger, and on the side there's a typeface missing that hasn't been put in.
Acheteur Vérifié
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Answer from
HEADICT
Hello, We do our utmost to ensure that the personalization process is identical to the website simulation. However, we invite you to contact our customer service department via [email protected]. We can confirm that, as on the invoice sent when the order was validated, only embroidery on the front of the cap was requested. Sincerely, The Headict team
5/5
★★★★★
Perfect
Acheteur Vérifié
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5/5
★★★★★
Top, nothing to complain about
Acheteur Vérifié
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4/5
★★★★☆
Fine web shop but communication is a bit difficult and some info about delivery is provided in French language. And I don't speak that language. Other than that, nothing to complain about Headict.
Geverifieerde Koper
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3/5
★★★☆☆
Textile visiere mal tendus .
Embroidery quality very average.
Decus for a product at 40E.
I was going to make a series of 10 but I think I'll wait for better quality.
Acheteur Vérifié
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Answer from
HEADICT
Hello, the suede fabric is indeed placed on a visor already assembled (cardboard or plastic), it may however be that the cap has passed under our vigilance at the preparation of the order in which case we apologize. Please do not hesitate to contact our customer service via [email protected]. Sincerely, The Headict team
5/5
★★★★★
Order arrived very quickly. 2 days before the indicated expected date. Hat was neatly and carefully packed.
Geverifieerde Koper
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4/5
★★★★☆
Delivery took over a week, but this was justified as it was a custom-made product. The merchandise is however of very good quality and faithful to the images. Very good site, I recommend it.
Acheteur Vérifié
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5/5
★★★★★
Impeccable
Acheteur Vérifié
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4/5
★★★★☆
The embroidery on the back of the cap was unfortunately not done .... too bad but I still like the cap
Verifizierter Käufer
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5/5
★★★★★
Very happy good quality merchandise
Acheteur Vérifié
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1/5
★☆☆☆☆
The continue order button doesn't work, they wrote me an email to say it was already working but it wasn't, the cap arrived with a typo, instead of a dot they put a weird symbol, I'm so disappointed 🙁
Acheteur Vérifié
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Answer from
HEADICT
We would like to confirm once again that the link we sent you worked. Screenshots of the Swiss and French tracking sites have been sent to you by e-mail, as well as a 3rd screenshot of the simulation of your cap. In fact, for the "Barata" typeface selected at the time of your order, the dot does not exist and has been replaced by another character. Sincerely, The Headict team
5/5
★★★★★
Product conforms, delivered on time The package was great and clean customer service I haven't had to call them yet so I have no particular opinion
Acheteur Vérifié
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5/5
★★★★★
Order received very quickly. Pleasantly surprised by the pouch containing the cap. Very clean work. I recommend for all cap lovers. I have no hesitation in ordering from your site again. Maxime.
Acheteur Vérifié
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5/5
★★★★★
We have a nice cap.I am size 58 and my girth is also size 58.Yet it is very loose on the head I am afraid that when I drive in the donkervoort it will blow off.Is there something for that? Bert
Geverifieerde Koper
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4/5
★★★★☆
Product seems to be as advertised on the site and well packaged for fairly fast delivery.
Acheteur Vérifié
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5/5
★★★★★
I had to order from the children's section because of my small size, but headict was the only place I could find nice caps in my size. I was very happy when I received the caps, which matched the photo on the website.
Acheteur Vérifié
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5/5
★★★★★
Very good products received quickly.
Acheteur Vérifié
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3/5
★★★☆☆
The size of the hat I received does not match the size I ordered. I ordered a size 55 and the hat I received is at least a size 58. Much too big. I will return my order. Best regards.
Acheteur Vérifié
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Answer from
HEADICT
Hello, We apologize for the inconvenience. We will immediately proceed to an exchange, you have just been contacted by our customer service via e-mail. Have a nice day, Sincerely, The Headict team
5/5
★★★★★
Your order is always delivered on the agreed date.
Acheteur Vérifié
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2/5
★★☆☆☆
The product photo did not match the product. A great disappointment.
Acheteur Vérifié
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Answer from
HEADICT
Hello, Most of the photos on this site are supplied by the brands represented. However, it's possible that a pantone is changed during the course of a collection, in which case it's no longer under our control. In this case, please contact our customer service department at [email protected] Sincerely, The Headict team
2/5
★★☆☆☆
Hat sent in wrong size. Customer service very slow and extremely uncooperative. To be avoided.
Acheteur Vérifié
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Answer from
HEADICT
Hello, We had indeed noticed the size error when your package was shipped. As soon as we read your e-mail, we put in place the necessary procedure for the exchange, the shipment of a new hat and the reimbursement of shipping costs. Sincerely, The Headict team
5/5
★★★★★
Fast and efficient
Acheteur Vérifié
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5/5
★★★★★
Living in Guadeloupe I was surprised by the speed of delivery. Very good quality stetson hat, it's the 2nd one I've bought. Perfect packaging.
Acheteur Vérifié
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5/5
★★★★★
Quality articles. Packaging according to articles for good protection. Fast delivery.
Acheteur Vérifié
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3/5
★★★☆☆
Shipping costs at the customer's expense, for a return, I find that expensive.
Acheteur Vérifié
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3/5
★★★☆☆
Read mail of 21/7/2017 thank you
Acheteur Vérifié
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Answer from
HEADICT
Hello, there was indeed a change of size in the preparation of the order, please excuse us for the gene caused. We will of course send you a return label and proceed with a new shipment. Sincerely, The Headict team
5/5
★★★★★
Nothing to say
Acheteur Vérifié
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