/10
★★★★★
based on 13101 published reviews
★★★★★
based on 13101 published reviews
Latest customer reviews
5/5
★★★★★
Nickel change nothing
Acheteur Vérifié
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5/5
★★★★★
Very good purchase, fast delivery
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5/5
★★★★★
Super quality and impeccable embroidery, thank you again I recommend your site
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5/5
★★★★★
Fast delivery, plenty of choice and good quality
Acheteur Vérifié
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4/5
★★★★☆
A little disappointed with my contact with customer service. I wanted to personalize a cap with "special characters" and it wasn't possible to do this except as a prototype. I settled for a translation with the classic abcde... It's not exactly the cap I wanted, but the quality is still impeccable and the packaging in a small canvas bag is top-notch.
Acheteur Vérifié
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Answer from
HEADICT
Hello, We simply specified that embroideries made from a typography or logo not listed on our module are made from 10 copies, as it will be necessary to calibrate our machines and software. Sincerely, The Headict team
5/5
★★★★★
Very good.
Acheteur Vérifié
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3/5
★★★☆☆
I ordered a hat twice in a row that doesn't fit (too small) even though I know my size and was careful to order the right size (60): the first 55-60 doesn't fit on my head, the second 60 is perched on the top of my head and doesn't fit. Very disappointed.
Acheteur Vérifié
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Answer from
HEADICT
Hello, The cuts and patterns may indeed change depending on the models offered on the site and particularly on those of the Brixton brand. Sincerely, The Headict team
4/5
★★★★☆
To exchange a product you have to send an email but you get no reply. No free returns. Products are top but service could be much better.
Geverifieerde Koper
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5/5
★★★★★
A huge choice and Top express delivery
Acheteur Vérifié
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5/5
★★★★★
Excellent
Acheteur Vérifié
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2/5
★★☆☆☆
I am very disappointed with the returns service.
Verifizierter Käufer
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5/5
★★★★★
Item meets all my expectations. Quality product, efficient service. Thank you
Acheteur Vérifié
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5/5
★★★★★
Too bad there are no real sizes instead of S, M, L. I'm a 58 and the only choice is 58-59 and I get L which is too big for me I had to put a thickness so that my ears stop playing the role of brake Apart from that, the quality is magnificent. Have a nice weekend and summer. Jacky Vanzetti
Acheteur Vérifié
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Answer from
HEADICT
Hello, the size variations offered by retailers are very often doubled, as in the case of the hat you have selected in size L, i.e. 58/59cm. In order to adjust it, we can send you (at our expense) cork strips to slide into the sweatband. Please do not hesitate to contact our customer service department at [email protected] Sincerely, The Headict team
5/5
★★★★★
Top-notch customer service Great responsiveness.
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5/5
★★★★★
PERFECT
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5/5
★★★★★
Very good
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5/5
★★★★★
Faster delivery than expected. Perfect
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5/5
★★★★★
Chapeau le marchand de chapeaux
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5/5
★★★★★
The order went very well, and viewing the hats worn on black and white photos gives a good overview of the product. The Stetson delivery in a logotype box makes a great gift-wrap. The hat looked just like the photo. Perfect experience for this purchase
Acheteur Vérifié
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5/5
★★★★★
Ras
Acheteur Vérifié
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5/5
★★★★★
No problems to report
Acheteur Vérifié
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2/5
★★☆☆☆
In itself fine, but my hat is too small and return is not an option on an amount of 30 euros you seem to pay 18 euros return which is really a ridiculously high amount...is part of the service seems to me
Geverifieerde Koper
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5/5
★★★★★
Excellent
Acheteur Vérifié
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5/5
★★★★★
An enormous choice and a total respect of your commitments.produit conforme à mon attente.présentation soigneuse du produit reçu.bonne surprise à la réception.bravo
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5/5
★★★★★
2 caps ordered, good quality and received on time. Ras
Acheteur Vérifié
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4/5
★★★★☆
Satisfied as always, despite the high price.
We think that customer loyalty needs to be reviewed (the points system does not build loyalty).
Acheteur Vérifié
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5/5
★★★★★
Everything went great thank you very much
Verifizierter Käufer
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5/5
★★★★★
Great product
Acheteur Vérifié
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5/5
★★★★★
Very satisfied but I can't judge the customer service, having never had the opportunity to contact them 🙂
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4/5
★★★★☆
I had to fight to be delivered before I left on vacation due to a stock shortage, or so I was told ... I felt the goodwill and intention of my interlocutor but it was ric-rac ... Thank you for the cork headbands ... all is well ... we can now enjoy the cimfirt that the hats will bring to both me and my wife ... Metci.
Acheteur Vérifié
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Answer from
HEADICT
Hello, As we told you by phone, we have a weekly restocking system with the Stetson brand, and although it was ordered from the supplier, we guaranteed delivery of your hat before you left on vacation. Sincerely, The Headict team