/10
★★★★★
based on 13049 published reviews
★★★★★
based on 13049 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Hello I ordered two caps that have already taken a while to arrive and the Nordic of one of the two caps is crooked and not very good quality.
Acheteur Vérifié
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3/5
★★★☆☆
I ordered 4 caps and received 3. I find the handling of the order and the follow-up a little light. Paul
Acheteur Vérifié
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3/5
★★★☆☆
Beret for Father's Day
Acheteur Vérifié
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2/5
★★☆☆☆
Dutch website, but products from France so had to wait almost 2 weeks while it says 'immediately available'. Not incorrect but misleading. Then return very complicated and shipping for own account. Also good to know: only if you exchange within 7 days you get a refund. This makes ordering from a giant more attractive...
Geverifieerde Koper
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Answer from
HEADICT
Dear, Headict is a French company based in Alps and the website is translated into 6 languages. Please find all the informations on the link below. https://www.headict.nl/content/3-algemene-verkoopvoorwaarden Kind regards, The Headict team
3/5
★★★☆☆
Delivery took quite a long time and was unclear when delivery was going to be made. For example, there is no signal that somewhere s on day X there will be delivery between time X.
The quality of the product is good. And the service I can't judge because I didn't use it.
Geverifieerde Koper
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3/5
★★★☆☆
Delivery took quite a long time. Unfortunately did not like the product and returned it to France at my own expense. Cost quite a bit.
Geverifieerde Koper
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2/5
★★☆☆☆
Despite proper measuring was with the large. Had to send back and huge return cost. Had to email several times about receipt date because track and trace was not working. Now waiting for the smaller size cap
Geverifieerde Koper
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Answer from
HEADICT
Hello, We received the parcel and proceeded to the exchange. We wish you a pleasant day. The Headict team
2/5
★★☆☆☆
Hello, It's 15 days later and I still haven't received my order. It's apparently still being shipped to Belgium... so I don't even know when I'll receive it. I'm quite disappointed with this situation. I can't yet assess the quality of the product, which I hope to receive shortly. Customer service is reactive but remains very high level in the face of the problems encountered.
Acheteur Vérifié
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Answer from
HEADICT
Hello, Thank you for your order. It takes 7 to 10 days to personalize a product. We apologize for the delay in delivery. Your parcel was delivered yesterday. Sincerely, The Headict team
2/5
★★☆☆☆
Very late delivery (18 days to deliver a cap when they said it could be delivered in 10-12 days!..!)
Acheteur Vérifié
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Answer from
HEADICT
Hello and thank you for your order. Shipments to Switzerland require customs clearance which, beyond our control, may be delayed by the dedicated services. We apologize for this inconvenience. Kind regards, The Headict team
3/5
★★★☆☆
The color turned out a little different than I thought. The delivery time was also a bit longer than we thought. Otherwise fine quality, was also familiar with this brand.
Geverifieerde Koper
Translated review
3/5
★★★☆☆
Delivery OK and on time, but I did not receive the right product, and to this day I have no news of the processing of my return. Not a great first impression, and the system of PDFs to print and fill in is frankly cumbersome and outdated. Is it to discourage? I'll certainly give a more informed opinion when I have the right product in hand.
Acheteur Vérifié
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Answer from
HEADICT
Hello, Thank you for your comment and we apologize for the inconvenience. We have done everything necessary to recover your parcel and send you your order by express delivery. Best regards. The Headict team
3/5
★★★☆☆
Delivery takes quite long, the product is good, service is not good. Ordered size 60 and received 61. So too big. Returned cap and sent mail to headict. Until now nothing heard. order no.: #345904
Geverifieerde Koper
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Answer from
HEADICT
Hi there, Thank you for your order. As mentioned on the website there is no intermediate sizes (S=54/55cm - M=65/56cm, ...) and the largest size appears on the label. Best regards, The Headict team
2/5
★★☆☆☆
The product was delivered nearly a month and a half after purchase. Product quality is ok. Not recommended
Acheteur Vérifié
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3/5
★★★☆☆
Didn't receive exactly the model I ordered, but I'll settle for it. I don't have time to fight a return battle.
Acheteur Vérifié
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3/5
★★★☆☆
I returned my order a few days ago and am still waiting for the paid amount to be returned to my bank account.
Geverifieerde Koper
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3/5
★★★☆☆
The delivered product is okay but the delivery takes really long, twice by email asked where the order remained but twice such a standard info-less answer
Geverifieerde Koper
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3/5
★★★☆☆
Hello, I still haven't received my order. I'll probably have to pay something for customs clearance at the post office. I received a letter. So I don't doubt the quality of the caps, which will be arriving soon, I hope. Thank you for your help.
Acheteur Vérifié
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3/5
★★★☆☆
Too long delivery time. In itself not a problem if you are kept well informed. You start thinking, will this work out. No clear track and trace. Suddenly, without your knowledge, the product is delivered. I read: Shipping takes place at the risk of the orderer. This is, of course, bizarre. You ship it anyway, I don't. I don't do this anymore.
Geverifieerde Koper
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3/5
★★★☆☆
Thank you for your service
Acheteur Vérifié
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3/5
★★★☆☆
The size does not correspond to my head size. Impossible to change, there is only one size left.
Acheteur Vérifié
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2/5
★★☆☆☆
Good and beautiful products but very slow shipping and response.
Geverifieerde Koper
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Answer from
HEADICT
Hello, Thank you for the comment and we will do the best we can to satisfy you 100% as a customer. Kind regards, The Headict team
3/5
★★★☆☆
In my opinion, the communication regarding the delivery leaves much to be desired. In the tracking of the package one can only see, that the package is somewhere, but not when the package is likely to be delivered. Also one only sees that the package is "in transit", but from where to where is not visible. Too bad I can not write more. Because of this service 1 star.
Geverifieerde Koper
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3/5
★★★☆☆
Delivery took very long and could not track the order
Geverifieerde Koper
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3/5
★★★☆☆
Cap received good quality embroidery well finished Only small downside manufacturing and delivery very long 3 weeks between order and receipt
Acheteur Vérifié
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3/5
★★★☆☆
The goods had not been processed satisfactorily. The leather patch with the logo was partially not sewn to the cap.
Verifizierter Käufer
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Answer from
HEADICT
Hello, we value quality and good workmanship. Please contact customer service so that we can resolve the matter to your satisfaction. Best regards from the Headict team
3/5
★★★☆☆
Back
Acheteur Vérifié
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2/5
★★☆☆☆
Low quality material! Not good at all
Acheteur Vérifié
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Answer from
HEADICT
Hello, Thank you for your order. We can confirm that the 3 caps you ordered are from the latest New Era collection, the world leader in caps. Sincerely, The Headict team
3/5
★★★☆☆
Shipping is not trackable and takes longer than a week, but product is fine.
Geverifieerde Koper
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2/5
★★☆☆☆
Description of the beret on the website is different from what I received... Disappointed
Acheteur Vérifié
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Answer from
HEADICT
Hello and thank you for your order! Please do not hesitate to contact our customer service department at [email protected] so that we can offer you a solution. Kind regards, The Headict team
3/5
★★★☆☆
Quality seems to be a little less of statson thin material
Geverifieerde Koper
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