/10
★★★★★
based on 439 published reviews
★★★★★
based on 439 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Same-day dispatch was promised. However, it was sent a day later. As a result, the parcel arrived late for me. After several emails, I still don't have a return label, even though it was promised to be free and hassle-free. I am very disappointed
Anna K.
purchased on 01/10/2024
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Answer from
Inlandsis
Good afternoon, we are surprised by your feedback as after checking we shipped your order the same day. We have also sent you the return label which may be in your spam folder. As a precaution, we will resend it to you. Please let us know if you still do not receive it.
1/5
★☆☆☆☆
Fast and uncomplicated delivery. Everything perfect
Nicolai P.
purchased on 09/07/2024
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1/5
★☆☆☆☆
Neck line, not level length 20 cm instead of 30cm
Anne C.
purchased on 30/06/2024
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1/5
★☆☆☆☆
Good product
Chantal T.
purchased on 08/06/2024
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1/5
★☆☆☆☆
Did not meet my expectations. Still waiting for my refund
Isabelle C.
purchased on 24/05/2024
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Answer from
Inlandsis
Hello,
We are sorry that this product does not meet your expectations.
Returns are processed within 5 working days of receipt at our warehouse.
Yours was received less than 5 days ago and will be processed today. You will receive an email informing you of the refund as soon as your return has been processed.
We are sorry that this product does not meet your expectations.
Returns are processed within 5 working days of receipt at our warehouse.
Yours was received less than 5 days ago and will be processed today. You will receive an email informing you of the refund as soon as your return has been processed.
1/5
★☆☆☆☆
I bought a MTB cani bar and the threaded rod on the handlebars broke! Aiming! It's brand new! I couldn't do the outing I'd planned! how do you do it? I hope they'll replace it! Impossible to fill out my request on the internet! Knowing that I already have a harness buy a harness for cani cross! And that it is good material! Thank you for your answer ! Sincerely ,
Radjandasse B.
purchased on 06/05/2024
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Answer from
Inlandsis
Hello,
We have tried to contact you by email without success and we don't have your phone number.
Could you please contact us again at [email protected], so that we can understand your problem and find a solution?
Thank you in advance
We have tried to contact you by email without success and we don't have your phone number.
Could you please contact us again at [email protected], so that we can understand your problem and find a solution?
Thank you in advance
1/5
★☆☆☆☆
I didn't feel comfortable, maybe the size wasn't right.
Magali S.
purchased on 28/04/2024
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1/5
★☆☆☆☆
Excellent product
Claudie S.
purchased on 19/03/2024
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1/5
★☆☆☆☆
Well-designed product, BUT very poor quality, these boots only lasted 5 times 2 hours, so they quickly became worn, untied, torn... and ended up in the garbage can.
Philippe C.
purchased on 06/02/2024
Translated review
Answer from
Inlandsis
Hello Mr,
As indicated in the product sheet, "these boots are to be considered as consumables. Their lifespan may vary according to the dog's size, activity and terrain. We recommend that you trim your dog's claws to optimize their life span."
If you compare the resistance of dog boots to that of human shoes, you might feel a little disappointed. The peculiarity of dogs, with their sharp claws that perforate materials, makes this comparison less than fair.
In addition, the morphology and biomechanics of dogs mean that a sole of equivalent strength to that of a human shoe would be far too stiff and thick, creating tendon problems.
As indicated in the product sheet, "these boots are to be considered as consumables. Their lifespan may vary according to the dog's size, activity and terrain. We recommend that you trim your dog's claws to optimize their life span."
If you compare the resistance of dog boots to that of human shoes, you might feel a little disappointed. The peculiarity of dogs, with their sharp claws that perforate materials, makes this comparison less than fair.
In addition, the morphology and biomechanics of dogs mean that a sole of equivalent strength to that of a human shoe would be far too stiff and thick, creating tendon problems.