/10
★★★★★
based on 322 published reviews
★★★★★
based on 322 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Too expensive
Martine R.
purchased on 22/08/2024
3/5
★★★☆☆
The product, a dog leash, is quality! The color is nice but the elastic broke after 3 days of use !
Françoise H.
purchased on 09/08/2024
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Answer from
Inlandsis
Hello, our customer service department will contact you today to arrange a guarantee.
3/5
★★★☆☆
Pretty expensive shipping, maybe because home delivery is only option. And still delivery was to post office.
Krista S.
purchased on 07/08/2024
3/5
★★★☆☆
No commercial gesture even though I placed a large order for our club (I had clearly stipulated this in my order, and if it was possible to have some goodies).
Priscilla S.
purchased on 04/08/2024
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2/5
★★☆☆☆
We have very little chance of finding the right size the first time, I have to send a harness back by post at my own expense, the opening hours are not compatible with mine, there should be worldwide relay returns...
Adélaïde L.
purchased on 07/07/2024
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Answer from
Inlandsis
Hello and thank you for your review.
The vast majority of our customers find the right size on the first try by following our sizing guides.
If in doubt, don't hesitate to contact us before or after ordering. We will be happy to help you find the right size and model for your dog.
The vast majority of our customers find the right size on the first try by following our sizing guides.
If in doubt, don't hesitate to contact us before or after ordering. We will be happy to help you find the right size and model for your dog.
2/5
★★☆☆☆
I bought a harness for cani-cross. the adjustment to the dog's size is not at all practical and the videos are not at all clear, so they're useless.
Agnes S.
purchased on 12/05/2024
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Answer from
Inlandsis
Hello Agnes, thank you for sharing your review on our Inlandsis website. We're sorry you had difficulty adjusting the cani-cross harness. We have taken your feedback into account and will work on our videos to make them clearer and more useful. Thank you again for your trust and please do not hesitate to contact us if you need any further assistance. We will
2/5
★★☆☆☆
I returned the article .the dimensions indicated correspond to my dog but on my dog it is too long .dommage
Anita B.
purchased on 09/05/2024
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Answer from
Inlandsis
Hello and thank you for your feedback,
We don't understand your comment. In fact, you sent us photos for our opinion and we replied that, according to them, the harness was well suited to your dog.
We remain at your disposal for any further information.
We don't understand your comment. In fact, you sent us photos for our opinion and we replied that, according to them, the harness was well suited to your dog.
We remain at your disposal for any further information.
2/5
★★☆☆☆
Package received on time, good quality product, very satisfied.
Isabelle L.
purchased on 31/03/2024
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3/5
★★★☆☆
Size not suitable for my English Setter !!!! Missing additional adjustments to properly fit your harnesses!!!!
Cassa F.
purchased on 13/01/2024
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Answer from
Inlandsis
Hello and thank you for your review of our Inlandsis website.
We are sorry that our Polar Quest harness is not suitable for your English Setter.
You have chosen a non-adjustable harness, but please note that we offer 2 adjustable models, the Polar Evo and the Open-Back.
We invite you to contact our customer service department to discuss which model is best suited to your dog's morphology.
We wish you a pleasant day.
The Inlandsis team.
We are sorry that our Polar Quest harness is not suitable for your English Setter.
You have chosen a non-adjustable harness, but please note that we offer 2 adjustable models, the Polar Evo and the Open-Back.
We invite you to contact our customer service department to discuss which model is best suited to your dog's morphology.
We wish you a pleasant day.
The Inlandsis team.
2/5
★★☆☆☆
I find the articles not very resistant and there is a lack of information on the products.
Sébastien F.
purchased on 20/11/2023
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Answer from
Inlandsis
Hello Sébastien,
We're sorry you had that impression.
We guarantee the compatibility of our leashes with our own cani-VTT bars, but we cannot guarantee compatibility with all the VTT bars on the market.
Nevertheless, we are constantly improving our products and we take your comments into account to better inform you about our products. We have therefore added the maximum carabiner width to the product data sheet (4.5 cm), so that this information can be taken into account by potential future buyers.
If the leash is not to your liking, please contact us for an exchange at our expense with another model featuring a narrower snap hook, or for a refund.
We hope you'll give us another chance to convince you of the quality of our products.
Sincerely yours, the Inlandsis team.
We're sorry you had that impression.
We guarantee the compatibility of our leashes with our own cani-VTT bars, but we cannot guarantee compatibility with all the VTT bars on the market.
Nevertheless, we are constantly improving our products and we take your comments into account to better inform you about our products. We have therefore added the maximum carabiner width to the product data sheet (4.5 cm), so that this information can be taken into account by potential future buyers.
If the leash is not to your liking, please contact us for an exchange at our expense with another model featuring a narrower snap hook, or for a refund.
We hope you'll give us another chance to convince you of the quality of our products.
Sincerely yours, the Inlandsis team.
2/5
★★☆☆☆
None of the harness sizes fit me, which is a shame. Otherwise, the parcel was well cared for and received fairly quickly 🙂
Anaëlle A.
purchased on 05/11/2023
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Answer from
Inlandsis
Hello Anaëlle, we're sorry you couldn't find the right harness size for you on our Inlandsis site. We will try to expand our range of sizes in the future. However, we are pleased that you have appreciated the quality of our packages and the speed of delivery. We hope you will still find other products on our site that you like. Thank you for your feedback!
2/5
★★☆☆☆
Very disappointed with the harness I ordered. It's supposed to be a top-of-the-range harness adapted to the morphology of an athletic, slender dog. Impossible to put it on him without tearing the skin under his front legs, despite the fact that the size is ideal, according to the explanations found on your site.
Thierry M.
purchased on 12/02/2024
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Answer from
Inlandsis
Hello and thank you for taking the time to write a review. This model of harness is precisely designed to avoid irritation and in our experience it is very effective in this respect.
It may be a problem of size. It's important to note that if the harness is too big, it may be less stable and tend to move around more, which could cause irritation.
In any case, we invite you to contact our customer service department for an exchange or refund.
It may be a problem of size. It's important to note that if the harness is too big, it may be less stable and tend to move around more, which could cause irritation.
In any case, we invite you to contact our customer service department for an exchange or refund.