/10
★★★★★
based on 7515 reviews published
★★★★★
based on 7515 reviews published
Latest customer reviews
5
/5
★★★★★
Beautiful jewelry, beautifully packaged! Perfect for a gift!
Sylvie S.
purchased on 16/02/2023
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5
/5
★★★★★
Pretty earrings that match the picture and description
Patricia B.
purchased on 11/02/2023
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5
/5
★★★★★
Very good quality
Martine R.
purchased on 16/02/2023
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5
/5
★★★★★
Magnificent jewels, careful and fast packaging. Very responsive team...thank you
Pujol C.
purchased on 15/02/2023
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5
/5
★★★★★
Beautiful Solid Silver Jewelry....I am very satisfied. I recommend....I adoooooore!!!!
Jani R.
purchased on 14/02/2023
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5
/5
★★★★★
At the top
Patricia M.
purchased on 14/02/2023
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5
/5
★★★★★
I AM ABSOLUTELY DELIGHTED WITH THIS ORDER. IT WAS MY FIRST, BUT IT WON'T BE MY LAST.THE JEWELRY IS BEAUTIFUL. THE PACKAGING IS DELIGHTFUL AND THE LITTLE GIFT APPRECIABLE.MERCI
Bernadette S.
purchased on 13/02/2023
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5
/5
★★★★★
Fast delivery and as expected, I recommend
Anne A.
purchased on 12/02/2023
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5
/5
★★★★★
Original jewelry, good quality, excellent service
Jacques D.
purchased on 13/02/2023
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4
/5
★★★★☆
Fast delivery - Quality silver jewelry - I am satisfied with my purchase.
Brigitte G.
purchased on 14/02/2023
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1
/5
★☆☆☆☆
I am dissatisfied I did not receive my parcel which returned to the sender one asks me to pay again the carriage costs to obtain it whereas I had informed the address well. I ask to be refunded of my order and not of answer
Anne S.
purchased on 11/02/2023
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Answer from Itsara
Hello Anne
I'm a bit surprised by your opinion. We've always replied promptly, and the refund was issued a week ago.
I had sent you a screenshot of your address entry to show you that we did not have the information needed to send your package, which was returned to us. We had indeed asked you for a small contribution for the second shipment, as the first was free.
We were waiting for your decision following this information.
In the absence of a reply from you, we proceeded to refund your order 6 days after the e-mail was sent.
I am sorry that this information, which you thought you had received, did not reach us.
I hope you will understand that we are obliged to ask for a small contribution in this kind of situation.
I'll be in touch if you need me,
and wish you a pleasant day,
Sincerely
Leonel
I'm a bit surprised by your opinion. We've always replied promptly, and the refund was issued a week ago.
I had sent you a screenshot of your address entry to show you that we did not have the information needed to send your package, which was returned to us. We had indeed asked you for a small contribution for the second shipment, as the first was free.
We were waiting for your decision following this information.
In the absence of a reply from you, we proceeded to refund your order 6 days after the e-mail was sent.
I am sorry that this information, which you thought you had received, did not reach us.
I hope you will understand that we are obliged to ask for a small contribution in this kind of situation.
I'll be in touch if you need me,
and wish you a pleasant day,
Sincerely
Leonel
4
/5
★★★★☆
Hello, Everything is almost perfect! The only small problem is the size of the rigid bracelets... We're asked for our wrist size. Except that if you put the exact size (in this case 17cm for me), the bracelet is very tight when it arrives. I'm sorry I wasn't invited to order with an extra 0.5 or even 1cm.
Nathalie D.
purchased on 12/02/2023
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5
/5
★★★★★
I'm never disappointed Very beautiful jewelry that lasts
Nathalie D.
purchased on 14/02/2023
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5
/5
★★★★★
I am very satisfied with my order, fast moreover. I recommend very nice jewelry
Nadine D.
purchased on 13/02/2023
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5
/5
★★★★★
Beautiful quality jewel, original ecological packaging. Gift that was much appreciated.
Jean Claude V.
purchased on 13/02/2023
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5
/5
★★★★★
Great!
Christine B.
purchased on 13/02/2023
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5
/5
★★★★★
Everything is perfect 💕
Nathalie W.
purchased on 10/02/2023
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5
/5
★★★★★
Top store!
Catherine B.
purchased on 12/02/2023
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5
/5
★★★★★
Meets my expectations. Just sometimes a pity that some products are out of stock ...
Dominique A.
purchased on 13/02/2023
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4
/5
★★★★☆
Beautiful, hetnical jewel, pleasant to wear. Beautiful finish.
Murielle A.
purchased on 13/02/2023
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4
/5
★★★★☆
Beautiful products and presentation
Anne R.
purchased on 09/02/2023
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5
/5
★★★★★
Very satisfied. Very good quality items. Original. Excellent delivery service. Recommend without hesitation. Catherine.
Catherine L.
purchased on 11/02/2023
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5
/5
★★★★★
Lovely rings!!! Very happy!
Christine D.
purchased on 12/02/2023
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3
/5
★★★☆☆
Beautiful handcrafted jewelry at an excellent price. On the other hand, customer service is non-existent by e-mail. I reported a problem with earrings that are not symmetrical. I received the same earrings twice and they look ugly on one ear. That was 15 days ago. I'm still waiting for a reply....pity, it spoils the rest of the shopping experience where there was nothing to complain about.
Cecile D.
purchased on 11/02/2023
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5
/5
★★★★★
I am very satisfied with my order, the jewelry is beautiful. Special mention to the Itsara team who are top notch.
Nathalie R.
purchased on 10/02/2023
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5
/5
★★★★★
Beautiful jewelry. Very good quality.
Karine G.
purchased on 11/02/2023
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5
/5
★★★★★
Todo perfecto
Sophie E.
purchased on 11/02/2023
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5
/5
★★★★★
Beautiful jewel, original of very good quality
Hliade M.
purchased on 11/02/2023
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5
/5
★★★★★
The person who received the bracelet was very happy and thought it was very beautiful.
Dorothe D.
purchased on 04/02/2023
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5
/5
★★★★★
Very beautiful and aesthetic jewel
Martine T.
purchased on 11/02/2023
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