/10
★★★★★
based on 7515 reviews published
★★★★★
based on 7515 reviews published
Latest customer reviews
5
/5
★★★★★
Nice bracelet, fast delivery and I appreciated the phone call to check the diameter of my wrist 👍
Maryline P.
purchased on 03/12/2024
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5
/5
★★★★★
Beautiful
Celine D.
purchased on 03/12/2024
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5
/5
★★★★★
2eme achat , bijoux de qualité ! envoi rapide soigné ! il y aura un 3eme achat à venir MERCI A VOUS ! **** 🙂
Astrid A.
purchased on 03/12/2024
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5
/5
★★★★★
Very good quality, as described on the website. Careful packaging. Efficient tracking and shipping
Veronique V.
purchased on 03/12/2024
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4
/5
★★★★☆
I was unable to enter the place of delivery when ordering but the response by Mel was quick.
Corinne L.
purchased on 01/12/2024
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Answer from Itsara
Hello Corinne
Thank you for sharing your experience 🙂 It's invaluable in helping us improve our system.
Of course we are always ready to listen to you and can rectify the delivery address or delivery method before dispatch. Don't hesitate to contact us for advice or jewelry care ☺️
I wish you a very merry Christmas and a happy New Year.
Looking forward to seeing you again
Sincerely
Isabelle
Thank you for sharing your experience 🙂 It's invaluable in helping us improve our system.
Of course we are always ready to listen to you and can rectify the delivery address or delivery method before dispatch. Don't hesitate to contact us for advice or jewelry care ☺️
I wish you a very merry Christmas and a happy New Year.
Looking forward to seeing you again
Sincerely
Isabelle
4
/5
★★★★☆
They probably didn't have the size of bracelets I wanted, and instead of telling me, they sent me some that were too big...what a shame!
Hedwige W.
purchased on 02/12/2024
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Answer from Itsara
Hello Hedwige,
If we are out of stock in the size you ordered, we will contact our customers to work out an arrangement (choice of another piece of jewelry or refund). If you did not receive the correct size, it is probably an error that was made during the preparation of your order, and we are sincerely sorry.
The return period (1 month) has passed, but you can contact us by e-mail: [email protected], and we will do it manually for you if necessary.
We look forward to hearing from you.
Have a nice day.
Sincerely
ITSARA Vanessa
If we are out of stock in the size you ordered, we will contact our customers to work out an arrangement (choice of another piece of jewelry or refund). If you did not receive the correct size, it is probably an error that was made during the preparation of your order, and we are sincerely sorry.
The return period (1 month) has passed, but you can contact us by e-mail: [email protected], and we will do it manually for you if necessary.
We look forward to hearing from you.
Have a nice day.
Sincerely
ITSARA Vanessa
5
/5
★★★★★
Very nice model, as described on the website. Call from the team when the order was sent to make sure it was the right size. Bravo bravo, don't change a thing 🙂
Stephanie P.
purchased on 02/12/2024
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5
/5
★★★★★
Fast shipping! Product quality! Thank you
Typhaine R.
purchased on 03/12/2024
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5
/5
★★★★★
Nothing to complain about Jewelry top delivery on time and return if needed well managed I highly recommend
Anick T.
purchased on 02/12/2024
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5
/5
★★★★★
Beautiful, original jewelry !!!!! And always beautifully packaged.
Lydie L.
purchased on 02/12/2024
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5
/5
★★★★★
Order and delivery nothing to complain about. As for the quality... I'll have to wait and see... It's a Christmas present, so I haven't used it yet. In any case, I was seduced by the design and the concept.
Celine P.
purchased on 01/12/2024
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5
/5
★★★★★
The jewelry is beautiful and identical to the photos. Delivery is fast and the products are well presented. I am more than delighted... Bravo to the whole team 😁
Pascale G.
purchased on 02/12/2024
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5
/5
★★★★★
Great quality, thank you!
Frederique M.
purchased on 02/12/2024
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5
/5
★★★★★
Always satisfied with my orders, beautiful jewels, thank you.
Megane M.
purchased on 02/12/2024
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4
/5
★★★★☆
The order was well received and the item was in good condition.
Yolene P.
purchased on 02/12/2024
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5
/5
★★★★★
Jewelry conforms to photos and descriptions, beautiful and quality. I recommend them!
Charlotte W.
purchased on 02/12/2024
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5
/5
★★★★★
I ordered several rings. I find them very original and I like the fact that they are adjustable.
Michele L.
purchased on 02/12/2024
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5
/5
★★★★★
Everything is beautiful
Yannick M.
purchased on 02/12/2024
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5
/5
★★★★★
Beautiful quality jewelry
Karine G.
purchased on 01/12/2024
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5
/5
★★★★★
Top-notch customer service, fast delivery, and most importantly: beautiful items!
Emmanuelle N.
purchased on 02/12/2024
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5
/5
★★★★★
Perfect
Alain R.
purchased on 27/11/2024
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5
/5
★★★★★
Very good 👍 I would definitely order again
Isabelle J.
purchased on 02/12/2024
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5
/5
★★★★★
Beautiful bracelet. Conforms to the description... Delivery time respected...
Florence H.
purchased on 02/12/2024
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5
/5
★★★★★
Very.good.contact and very happy with my order.
Emmanuelle S.
purchased on 02/12/2024
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5
/5
★★★★★
Beautiful jewelry, delivery ok. Neat and original packaging. I highly recommend it.
Florence C.
purchased on 02/12/2024
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4
/5
★★★★☆
The earrings ordered are very pretty, but very very fragile...! Silver too soft...
Danielle H.
purchased on 02/12/2024
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Answer from Itsara
Hello Danielle
Thank you for your order and your comment 🙂 The silver used in our jewelry is 99.9% pure and 97% minimum when there is soldering (much higher than 92.5%). The purity of this silver gives the material greater malleability, which facilitates totally handcrafted production, zero risk of allergy and great durability.
On the other hand, for small, delicate pieces such as earring stems, they need to be handled delicately to avoid excessive deformation. To this end, we include a note on paper with the earrings, advising you on how to handle them, due to the purity and malleability of silver.
On the other hand, don't hesitate to contact us if you need your earrings reshaped, we'll be delighted to help 🙂
I remain at your disposal
Sincerely
Isabelle
Thank you for your order and your comment 🙂 The silver used in our jewelry is 99.9% pure and 97% minimum when there is soldering (much higher than 92.5%). The purity of this silver gives the material greater malleability, which facilitates totally handcrafted production, zero risk of allergy and great durability.
On the other hand, for small, delicate pieces such as earring stems, they need to be handled delicately to avoid excessive deformation. To this end, we include a note on paper with the earrings, advising you on how to handle them, due to the purity and malleability of silver.
On the other hand, don't hesitate to contact us if you need your earrings reshaped, we'll be delighted to help 🙂
I remain at your disposal
Sincerely
Isabelle
5
/5
★★★★★
I am very pleased with my purchase A true masterpiece. Congratulations 🫠
Sognac M.
purchased on 02/12/2024
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5
/5
★★★★★
Beautiful, quality jewelry
Choi C.
purchased on 02/12/2024
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5
/5
★★★★★
The quality of service and jewelry is always top-notch with Itsara. The packaging is meticulous and the follow-up perfect.
Christine L.
purchased on 02/12/2024
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5
/5
★★★★★
Very good, as usual for several years 🙂
Thierry L.
purchased on 02/12/2024
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