/10
★★★★★
based on 3217 reviews published
★★★★★
based on 3217 reviews published
Latest customer reviews
5
/5
★★★★★
Good reception. Cotton yarn as described.
Sandrine G.
purchased on 26/03/2024
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5
/5
★★★★★
Beautiful wool, order arrived safely. All that's left is to knit!
Brigitte J.
purchased on 26/03/2024
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4
/5
★★★★☆
Very soft wool for a jacket. Easy to knit.
Rochard C.
purchased on 26/03/2024
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5
/5
★★★★★
Fast delivery and balls that met my expectations
Muriel C.
purchased on 25/03/2024
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5
/5
★★★★★
To find its wire is not always evident and certain prices seem excessive to me but on the whole it is ok I will remain customer except site concurent more interesting greetings
Christiane V.
purchased on 25/03/2024
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Answer from La Lainière de Wazemmes
Hello,
Thank you for your comment. We're always open to constructive feedback that can help us improve our website to offer our customers the best possible shopping experience. If you have any, please don't hesitate to email us at [email protected]! As far as prices are concerned, we understand that you may find them excessive for certain products, but we always do our best to offer fair prices based on the rates imposed on us by our suppliers too. Thank you for your understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
Thank you for your comment. We're always open to constructive feedback that can help us improve our website to offer our customers the best possible shopping experience. If you have any, please don't hesitate to email us at [email protected]! As far as prices are concerned, we understand that you may find them excessive for certain products, but we always do our best to offer fair prices based on the rates imposed on us by our suppliers too. Thank you for your understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
5
/5
★★★★★
Excellent service!
Daniela L.
purchased on 24/03/2024
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5
/5
★★★★★
++
Véronique R.
purchased on 23/03/2024
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5
/5
★★★★★
Respect for the order, quality wools, reuse of cardboard boxes from the Wazemmes district for shipping is a real plus.
Christine B.
purchased on 23/03/2024
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5
/5
★★★★★
I love these original, high-quality wools
Véronique C.
purchased on 23/03/2024
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5
/5
★★★★★
This is the second time I've ordered from la lainière de Wazemmes and I'm very satisfied. The first time I needed a restock and there was a "problem" because it was going to take a while. They phoned me to let me know and come up with a solution.
Eliane C.
purchased on 23/03/2024
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5
/5
★★★★★
Satisfied
Dominique C.
purchased on 23/03/2024
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5
/5
★★★★★
Very good value for money
Estelle B.
purchased on 24/03/2024
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5
/5
★★★★★
The order by itself very good but I did not understand I ordered 10 balls of baby softs white color and I was charged 18.00 € while on the site it says a bed of 10 balls at 12 € There is like a problem!!!😈 How to do ????
Marie-claude M.
purchased on 25/03/2024
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Answer from La Lainière de Wazemmes
Hello,
After checking, you have indeed ordered 10 balls of this reference, but individually and not in a pack of 10 balls. These are 2 different product sheets on our website and stock management is not the same for the single product and the packaged product. There is therefore no error on our part. We apologize if this has caused any misunderstanding.
Kind regards,
The team at La Lainière de Wazemmes 🧶
After checking, you have indeed ordered 10 balls of this reference, but individually and not in a pack of 10 balls. These are 2 different product sheets on our website and stock management is not the same for the single product and the packaged product. There is therefore no error on our part. We apologize if this has caused any misunderstanding.
Kind regards,
The team at La Lainière de Wazemmes 🧶
5
/5
★★★★★
Super
Lauren V.
purchased on 22/03/2024
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5
/5
★★★★★
Excellent quality and very fast, very careful delivery - thank you very much!
Sabine H.
purchased on 22/03/2024
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5
/5
★★★★★
I find the quality beyond reproach and the prices affordable. The delivery time is correct. I highly recommend your products.
Marylhine G.
purchased on 22/03/2024
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5
/5
★★★★★
Perfect very responsive
Marie Hélène C.
purchased on 20/03/2024
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5
/5
★★★★★
Very good service received very quickly.
Ann B.
purchased on 18/03/2024
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5
/5
★★★★★
My internet order was processed and delivered very quickly! A little downside: €8 delivery for 2 balls seems a bit excessive.
Sylvie L.
purchased on 20/03/2024
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5
/5
★★★★★
Very good wool (Canada) at a low price . The website could do with a little more fluidity.
Virginie P.
purchased on 20/03/2024
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Answer from La Lainière de Wazemmes
Hello,
Thank you for your positive feedback on the quality of our products. As far as your browsing experience is concerned, we take good note of your comment. We are constantly working on the technical aspect of the site and do our utmost to make it as fluid and practical as possible for our customers.
Best regards,
The team at La Lainière de Wazemmes 🧶
Thank you for your positive feedback on the quality of our products. As far as your browsing experience is concerned, we take good note of your comment. We are constantly working on the technical aspect of the site and do our utmost to make it as fluid and practical as possible for our customers.
Best regards,
The team at La Lainière de Wazemmes 🧶
1
/5
★☆☆☆☆
A note or invoice for my ordered items is missing from the parcel.
Catherine R.
purchased on 16/03/2024
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Answer from La Lainière de Wazemmes
Hello,
Yes, in order to limit paper waste, we never print invoices or order summaries. These are available and downloadable from the "my account" area on our website where you placed your order. We are sorry to hear that this has affected your shopping experience.
Best regards,
The team at La Lainière de Wazemmes 🧶
Yes, in order to limit paper waste, we never print invoices or order summaries. These are available and downloadable from the "my account" area on our website where you placed your order. We are sorry to hear that this has affected your shopping experience.
Best regards,
The team at La Lainière de Wazemmes 🧶
5
/5
★★★★★
After a few difficulties with the card payment, everything went smoothly.
André B.
purchased on 10/03/2024
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5
/5
★★★★★
Very satisfied with my purchase. Great delivery
Sophie S.
purchased on 19/03/2024
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5
/5
★★★★★
Formerly from Lille (a long time ago), I rediscover some of the atmosphere of wool and fabric stores when I visit the Lainière site. I also appreciate the diversity of choice, quality and prices.
Renée L.
purchased on 16/03/2024
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5
/5
★★★★★
👌👍
Blandine Z.
purchased on 17/03/2024
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5
/5
★★★★★
Not yet in use .......
Pépita B.
purchased on 16/03/2024
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5
/5
★★★★★
Perfect
Catherine S.
purchased on 15/03/2024
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5
/5
★★★★★
Super wool and very efficient service! Delivered in no time. Would recommend!
Séverine C.
purchased on 16/03/2024
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5
/5
★★★★★
No worries, everything was OK.
Dominique F.
purchased on 15/03/2024
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5
/5
★★★★★
1st order placed on a Sunday evening, parcel in my mailbox the following Thursday! I'm very satisfied with the wool ordered, which is of good quality and easy to work with. My granddaughter is delighted, her dolls are lovely. Thank you to "Nathalie créations" who I follow on youtube and who inspired me to order from La Lainière de Wazemmes and to work in my native region, which is always dear to my heart. Maryse.
Maryse H.
purchased on 17/03/2024
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