/10
★★★★★
based on 3217 reviews published
★★★★★
based on 3217 reviews published
Latest customer reviews
5
/5
★★★★★
AS ALWAYS VERY SATISFIED, I HAVE OFTEN TALKED ABOUT YOUR SITE TO FRIENDS WHO HAVE ORDERED, TOO BAD I'M NOT REWARDED FOR THAT.
Anne-marie D.
purchased on 31/01/2024
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Answer from La Lainière de Wazemmes
Hello,
Thank you for your positive feedback about the quality of our products and your experience on our website. Thank you also for your loyalty and for advertising to your friends and family.
Best regards,
The team at La Lainière de Wazemmes 🧶
Thank you for your positive feedback about the quality of our products and your experience on our website. Thank you also for your loyalty and for advertising to your friends and family.
Best regards,
The team at La Lainière de Wazemmes 🧶
5
/5
★★★★★
Perfect, fast
Danièle J.
purchased on 01/02/2024
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4
/5
★★★★☆
Excellent
Karel V.
purchased on 31/01/2024
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5
/5
★★★★★
It's not the first time I've ordered and I'm always satisfied, I recommend it. My only regret is that we don't have a store here.
Lydia B.
purchased on 31/01/2024
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5
/5
★★★★★
Super. Bon achat et qualite
James O.
purchased on 30/01/2024
5
/5
★★★★★
As ordered, very fast delivery. Very satisfied, will order again
Nathalie I.
purchased on 31/01/2024
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5
/5
★★★★★
As with every order, it's perfect. Very fast shipping, well packaged (recycled boxes too!). Quality products. I've been a customer for over 20 years (first in-store, now online) and I've never been disappointed!
Adeline Et Aurélien L.
purchased on 31/01/2024
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5
/5
★★★★★
Never disappointed
Florence F.
purchased on 30/01/2024
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5
/5
★★★★★
Perfect. Good quality. Received quickly. Only one drawback: rather expensive postage.
Regine L.
purchased on 30/01/2024
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Answer from La Lainière de Wazemmes
Hello,
First of all, thank you for your positive feedback on your order!
We do our utmost to make our delivery costs as attractive as possible, including free delivery for orders over €50. However, being a small company, we can hardly reduce our shipping costs any further, as we are also dependent on the rates imposed on us by the carriers, unfortunately. But we understand that you may find this too high, and we're sorry about that.
Kind regards,
The team at La Lainière de Wazemmes 🧶
First of all, thank you for your positive feedback on your order!
We do our utmost to make our delivery costs as attractive as possible, including free delivery for orders over €50. However, being a small company, we can hardly reduce our shipping costs any further, as we are also dependent on the rates imposed on us by the carriers, unfortunately. But we understand that you may find this too high, and we're sorry about that.
Kind regards,
The team at La Lainière de Wazemmes 🧶
1
/5
★☆☆☆☆
I haven't received my parcel so I can't judge the quality of the products. I can only say that customer service is anything but responsive and that the least they could have done would have been to either refund my money or send me back the 2 balls I ordered. Very disappointing and not very commercial.
Myriam D.
purchased on 15/01/2024
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Answer from La Lainière de Wazemmes
Hello,
As we have already informed you in our previous exchanges, you have unfortunately been the victim of a delivery problem on the part of Mondial Relay, and we are sincerely sorry for this. Your parcel had been dispatched on time by our team following your order. It was returned to us by Mondial Relay last week, following which we refunded the amount of your order via PayPal on February 9.
Best regards,
The team at La Lainière de Wazemmes 🧶
As we have already informed you in our previous exchanges, you have unfortunately been the victim of a delivery problem on the part of Mondial Relay, and we are sincerely sorry for this. Your parcel had been dispatched on time by our team following your order. It was returned to us by Mondial Relay last week, following which we refunded the amount of your order via PayPal on February 9.
Best regards,
The team at La Lainière de Wazemmes 🧶
5
/5
★★★★★
Beautiful, soft wool, impeccable package, fast delivery
Catherine S.
purchased on 23/01/2024
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5
/5
★★★★★
Super! The wool is quality and the prices are good.
Christine B.
purchased on 29/01/2024
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5
/5
★★★★★
Fast and careful shipping. Very good quality cotton.
Melodie B.
purchased on 30/01/2024
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4
/5
★★★★☆
Very satisfied good products attentive staff good advice
Mauricette D.
purchased on 30/01/2024
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5
/5
★★★★★
Very fast delivery as usual
Christiane C.
purchased on 30/01/2024
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5
/5
★★★★★
Very professional. Both on the phone and in the store. Would recommend.
Muriel D.
purchased on 30/01/2024
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5
/5
★★★★★
Perfect, fast delivery,
Fabienne C.
purchased on 30/01/2024
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5
/5
★★★★★
Order processed quickly and met my expectations.
Elisabeth N.
purchased on 30/01/2024
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5
/5
★★★★★
Very satisfied with my purchase
Axelle D.
purchased on 12/01/2024
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5
/5
★★★★★
Fast delivery and the wool is of very good quality.
Arnaud F.
purchased on 29/01/2024
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5
/5
★★★★★
Package conforms to order.
Marie Pierre L.
purchased on 20/01/2024
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5
/5
★★★★★
Wool delivered on time. The wool is soft and pleasant to knit. I am delighted with my purchase.
Marie-france V.
purchased on 27/01/2024
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5
/5
★★★★★
Satisfied
Marie Therese D.
purchased on 28/01/2024
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5
/5
★★★★★
Very good fast delivery
Corinne R.
purchased on 28/01/2024
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5
/5
★★★★★
I am very satisfied
Danielle B.
purchased on 29/01/2024
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5
/5
★★★★★
Super soft wool
BÉatrice N.
purchased on 29/01/2024
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5
/5
★★★★★
Very good quality wool, color always conforms to website, washes well and doesn't fluff. Excellent value for money on all references ordered. Fast delivery times. Many thanks to your team. See you soon on your site.
Cecile V.
purchased on 27/01/2024
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4
/5
★★★★☆
I have nothing to say. I know the store Nice quality
Therese K.
purchased on 27/01/2024
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5
/5
★★★★★
Impeccable delivery and quality wool
CÉcile D.
purchased on 26/01/2024
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5
/5
★★★★★
Great... fast delivery
Fabienne K.
purchased on 28/01/2024
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