/10
★★★★★
based on 3190 published reviews
★★★★★
based on 3190 published reviews
Latest customer reviews
5/5
★★★★★
Great timing
Claire S.
purchased on 24/10/2023
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5/5
★★★★★
Delivery ok and product nothing to say what I expected
Annick B.
purchased on 16/10/2023
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5/5
★★★★★
Fast delivery good quality wool unbeatable price
Marie Therese F.
purchased on 24/10/2023
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5/5
★★★★★
Thank you everything was perfect
Marijo J.
purchased on 24/10/2023
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5/5
★★★★★
Nothing to report
Suzette C.
purchased on 24/10/2023
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5/5
★★★★★
Very good value for money
Christelle M.
purchased on 24/10/2023
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5/5
★★★★★
Very fast delivery, I recommend
Virginie P.
purchased on 22/10/2023
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5/5
★★★★★
Purchase of carded wool for felting. Perfect product and beautiful colors! Fast delivery and receipt of parcel. I recommend
Cécile G.
purchased on 20/10/2023
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5/5
★★★★★
Fast, efficient service, using recycled cardboard. Well done!
Marie-claude E.
purchased on 22/10/2023
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5/5
★★★★★
Hello Very nice wool. Réception rapide . Merci à l'équipe . A bientôt
Edith R.
purchased on 23/10/2023
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5/5
★★★★★
Impec. Package conforms to order and arrived as expected. Rosine
Rosine A.
purchased on 21/10/2023
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5/5
★★★★★
Perfect
Jean Michel S.
purchased on 22/10/2023
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5/5
★★★★★
Order quickly processed and delivered just as quickly
Sevin B.
purchased on 21/10/2023
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5/5
★★★★★
Fast and correct delivery on time. Thank you, I'll be ordering again.
Marie-jacqueline O.
purchased on 20/10/2023
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5/5
★★★★★
I always appreciate your kindness when I'm in Wazemmes. I'm glad you ship too. Au plaisir
Véronique D.
purchased on 20/10/2023
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5/5
★★★★★
Perfect
Françoise G.
purchased on 21/10/2023
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5/5
★★★★★
Satisfied with wool quality
Reine I.
purchased on 16/10/2023
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5/5
★★★★★
Satisfied with my order, lots of choice and received very quickly.
Karine H.
purchased on 20/10/2023
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5/5
★★★★★
I am very happy with the service of la lainière de Wazemmes and the quality of the wools I choose.
Marie Charlotte L.
purchased on 20/10/2023
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2/5
★★☆☆☆
I ordered 3 kits including 3 balls of wool, 1 hook and 1 wool needle. I only received the wool. I reported the problem to the store by email and they asked for my order number, which I gave them.
Marie G.
purchased on 19/10/2023
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Answer from
La Lainière de Wazemmes
Hello,
We're sorry to read that you weren't fully satisfied with one of our products, and we understand your misunderstanding. However, it is clearly stated on the product sheet that the kits include the balls and the technical data sheet, and that the accessories are optional (which also explains the low price of most of our kits). We made this choice to leave our customers free to choose whether or not to buy needles or hooks, because some of them already own these accessories and don't feel the need to buy new ones. The aim is to be able to compose the kit according to your needs.
What's more, when we exchanged messages, you clearly indicated that you hadn't ticked the box to add the hook to your kit (which we checked when we looked at your order). So you understand that we can't send you this product free of charge if you didn't select it when you placed your order. Based on your comment, we'll try to notify you otherwise that accessories are optional, to clear up any future misunderstandings.
Yours faithfully
The team at La Lainière de Wazemmes 🧶
We're sorry to read that you weren't fully satisfied with one of our products, and we understand your misunderstanding. However, it is clearly stated on the product sheet that the kits include the balls and the technical data sheet, and that the accessories are optional (which also explains the low price of most of our kits). We made this choice to leave our customers free to choose whether or not to buy needles or hooks, because some of them already own these accessories and don't feel the need to buy new ones. The aim is to be able to compose the kit according to your needs.
What's more, when we exchanged messages, you clearly indicated that you hadn't ticked the box to add the hook to your kit (which we checked when we looked at your order). So you understand that we can't send you this product free of charge if you didn't select it when you placed your order. Based on your comment, we'll try to notify you otherwise that accessories are optional, to clear up any future misunderstandings.
Yours faithfully
The team at La Lainière de Wazemmes 🧶
5/5
★★★★★
The wool is just what I expected Excellent value for money!
Aude H.
purchased on 19/10/2023
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5/5
★★★★★
The wool is very beautiful.
Christine M.
purchased on 20/10/2023
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5/5
★★★★★
Fast and accurate delivery Very satisfied Thank you
Catherine R.
purchased on 19/10/2023
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3/5
★★★☆☆
The yarn I received is not of the same quality as the one I previously had in my store. It's the same reference, but the colors don't follow the same pattern from one ball to the next, and I've never had knots like this one. Could this be a second choice?
Jacqueline F.
purchased on 18/10/2023
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Answer from
La Lainière de Wazemmes
Hello,
We think we've already replied to you, if it's really you, when you sent us a similar request in a private Facebook message. And we were just pointing out that the product you're talking about is the same as the one in your previous store, because it's the same brand, the same reference and the same supplier. With this type of "multi" yarn, it's not uncommon for the balls to "not follow" each other between the end of one ball and the beginning of another, as the opposite is often the result of chance. However, as you know, the baths (batches) of balls change throughout the year depending on production, so we can't rule out the possibility of a manufacturing defect. If you believe this to be the case, there is nothing to prevent you from returning the balls designated as defective, in accordance with our general terms and conditions of sale. We can then offer to send you new balls, perhaps in a different bath, and above all provide our supplier with proof of the defective products.
Yours faithfully
The team at La Lainière de Wazemmes 🧶
We think we've already replied to you, if it's really you, when you sent us a similar request in a private Facebook message. And we were just pointing out that the product you're talking about is the same as the one in your previous store, because it's the same brand, the same reference and the same supplier. With this type of "multi" yarn, it's not uncommon for the balls to "not follow" each other between the end of one ball and the beginning of another, as the opposite is often the result of chance. However, as you know, the baths (batches) of balls change throughout the year depending on production, so we can't rule out the possibility of a manufacturing defect. If you believe this to be the case, there is nothing to prevent you from returning the balls designated as defective, in accordance with our general terms and conditions of sale. We can then offer to send you new balls, perhaps in a different bath, and above all provide our supplier with proof of the defective products.
Yours faithfully
The team at La Lainière de Wazemmes 🧶
5/5
★★★★★
I thought I'd have balls in a greener shade, but in fact I'd like balls in an emerald green, but that's fine with me, the wool is very soft.
Sylvie D.
purchased on 19/10/2023
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5/5
★★★★★
Thank you
Elvina A.
purchased on 19/10/2023
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5/5
★★★★★
Satisfied! This is my 2nd order.
Marie Françoise P.
purchased on 19/10/2023
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5/5
★★★★★
Always as advertised! Thanks a lot!
Marina M.
purchased on 13/10/2023
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5/5
★★★★★
Very good, as usual.
Françoise G.
purchased on 18/10/2023
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5/5
★★★★★
Fast shipment that corresponds to the order. No unpleasant surprises, the site is reliable, everything on it is available.
Monique D.
purchased on 19/10/2023
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