/10
★★★★★
based on 458 reviews published
★★★★★
based on 458 reviews published
Latest customer reviews
5
/5
★★★★★
Magnificent online boutique! You can almost smell the beautiful fragrances. Super-fast delivery, everything perfect.
Acheteur Vérifié
purchased on 24/11/2021
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5
/5
★★★★★
RAS: nickel service
Acheteur Vérifié
purchased on 22/11/2021
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5
/5
★★★★★
Simple navigation, French product and very responsive staff following a particular request as I had an answer and action on Sunday!
Acheteur Vérifié
purchased on 20/11/2021
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5
/5
★★★★★
Parfait!!!!!
Acheteur Vérifié
purchased on 20/11/2021
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1
/5
★☆☆☆☆
Are you kidding me? You want my opinion while you turn a deaf ear to my requests? It's been 15 days since I ordered two candles, and La Poste tells me you haven't even sent them. The least you can do is not "give your customers the runaround".
Acheteur Vérifié
purchased on 19/11/2021
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Answer from Labellemeche
Hello Madam, First of all, once again, we are very sorry for the inconvenience caused by the non-receipt of your parcel: the inquiry launched by our logistics team with the postal services has not yet received a reply, given the current order load. We will return your order as soon as possible, considering that the waiting time is definitely too long. Having said and done that, we can't let you say that we've been deaf to your requests: indeed, we've systematically replied to all your e-mails and you've even had Pierre (our co-founder) on his direct line (by phone and text message) trying to clarify the matter. We find your comment regrettable, as it will "hurt" our brand (even if we understand your irritation...): in fact, we have an issue about this specific order, whereas the other 15 orders and deliveries you have made have always been perfect with La Belle Mèche. We remain at your entire disposal. Yours sincerely, The La Belle Mèche team
1
/5
★☆☆☆☆
I never received my order.
Acheteur Vérifié
purchased on 11/11/2021
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Answer from Labellemeche
Thank you for your feedback! We're very sorry about this situation, which is totally beyond our control (and which explains why we don't understand your rating and the review you left on our site). Here are the details of your order placed on the La Belle Mèche website: - We received your order on November 11th. - We shipped it on November 15. - It was received by your relay point on November 17. - Your parcel was collected on November 20. The most likely explanation we can come up with is that an error was made by your relay point, which gave you the wrong parcel and (possibly) gave your parcel to another customer. We therefore invite you to return to this relay point to get to the bottom of this problem, as unfortunately we cannot be held responsible for this error. Please do not hesitate to contact us should you require any further information.
5
/5
★★★★★
Very clear site, impeccable scent descriptions!
Acheteur Vérifié
purchased on 08/11/2021
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5
/5
★★★★★
Very helpful staff
Acheteur Vérifié
purchased on 01/11/2021
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5
/5
★★★★★
Perfect products excellent delivery well protected
Acheteur Vérifié
purchased on 30/10/2021
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5
/5
★★★★★
Fast delivery, good value for money.
Acheteur Vérifié
purchased on 02/11/2021
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5
/5
★★★★★
Fast order, products very well packaged but delivery a little long (7 days).
Acheteur Vérifié
purchased on 28/10/2021
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5
/5
★★★★★
In-store purchase, excellent welcome.
Acheteur Vérifié
purchased on 28/10/2021
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5
/5
★★★★★
Very functional site
Acheteur Vérifié
purchased on 22/10/2021
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5
/5
★★★★★
Loyal customer for many years. I recommend it to all levels.
Acheteur Vérifié
purchased on 21/10/2021
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5
/5
★★★★★
Enjoy your visit
Acheteur Vérifié
purchased on 24/09/2021
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5
/5
★★★★★
Top
Acheteur Vérifié
purchased on 10/09/2021
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4
/5
★★★★☆
Satisfied
Acheteur Vérifié
purchased on 03/09/2021
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5
/5
★★★★★
Great candle!
Acheteur Vérifié
purchased on 03/09/2021
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5
/5
★★★★★
Excellent. Easy and secure transaction. Package received in 48 - 36 hours and well packaged.
Acheteur Vérifié
purchased on 30/08/2021
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3
/5
★★★☆☆
Very mixed opinion as I really like the scents. On the other hand, they don't last very long.
Acheteur Vérifié
purchased on 24/08/2021
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Answer from Labellemeche
Hello, We're very sorry to hear about this problem: it's often difficult to form an opinion about the staying power of a perfume with 1ml of perfume sample. Unfortunately. We'll be reworking our samples to improve staying power with a spray bottle. We remain at your disposal. The La Belle Mèche team
5
/5
★★★★★
Navigation on the site is very simple. Site design.
Acheteur Vérifié
purchased on 20/08/2021
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5
/5
★★★★★
Service, delivery ... all impeccable
Acheteur Vérifié
purchased on 17/08/2021
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4
/5
★★★★☆
Very good
Acheteur Vérifié
purchased on 25/07/2021
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5
/5
★★★★★
The explanations on the product are very clear...the delivery was fast..and everything was respected sanitairz level...product very well packed...
Acheteur Vérifié
purchased on 25/07/2021
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5
/5
★★★★★
Super site
Acheteur Vérifié
purchased on 22/07/2021
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5
/5
★★★★★
I'm very pleased with this candle, it's beautiful and smells divine!
Acheteur Vérifié
purchased on 21/07/2021
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5
/5
★★★★★
Nice website, pleasant to navigate. I had no trouble finding the product and ordering information I was looking for.
Acheteur Vérifié
purchased on 20/07/2021
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5
/5
★★★★★
Very easy and pleasant site
Acheteur Vérifié
purchased on 19/07/2021
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5
/5
★★★★★
Trustworthy site, first order on this site and I'm delighted. The fragrance is really pleasant and smells divine, these are quality products that last on the skin. Everything is perfect, I recommend this site. What's more, delivery was fast and meticulous. Top order, La belle mèche won my heart!
Acheteur Vérifié
purchased on 12/07/2021
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5
/5
★★★★★
L the scents are magnificent
Acheteur Vérifié
purchased on 05/07/2021
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