/10
★★★★★
based on 4731 reviews published
★★★★★
based on 4731 reviews published
Latest customer reviews
5
/5
★★★★★
Corresponds well to the visual Nice presentation
Acheteur Vérifié
purchased on 04/12/2020
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4
/5
★★★★☆
The site is well designed
Acheteur Vérifié
purchased on 02/12/2020
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4
/5
★★★★☆
The site takes a long time to load, but otherwise it's fine.
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
Large order well received, very well packaged. Small problem with a jar of honey. Super SAV, I received a new one well sealed! Everything is good as always!
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
Very well packaged with great care. I can't rate the products because I haven't tasted them yet, but I will for Christmas.
Acheteur Vérifié
purchased on 04/12/2020
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3
/5
★★★☆☆
My order arrived quickly but one jar was badly sealed with spread on the outside of the jar. I contacted customer service and asked them to send me a new one. 3 times and still no answer.
Acheteur Vérifié
purchased on 04/12/2020
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3
/5
★★★☆☆
Often, the products I had selected in my basket became unavailable and I had to switch to other products.
Acheteur Vérifié
purchased on 04/12/2020
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4
/5
★★★★☆
I put 4 stars because very disappointed with the delivery I had indeed 2 cracked jars despite a very good packaging I recognize
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
Second order and certainly not the last!
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
Very good products. Packages received very well packaged and protected to avoid breakage. Great!
Acheteur Vérifié
purchased on 23/11/2020
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5
/5
★★★★★
Very good. fast delivery
Acheteur Vérifié
purchased on 02/12/2020
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5
/5
★★★★★
Site offering quality and original products. Fast, accurate delivery
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
As per the website photos and description. A real treat for the eyes and taste buds.
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
Fast, well-packaged shipment, good tracking
Acheteur Vérifié
purchased on 03/12/2020
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5
/5
★★★★★
Very original, very good products. Well-protected shipment.
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
Fast delivery, very well packaged products. Thank you very much!
Acheteur Vérifié
purchased on 28/11/2020
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5
/5
★★★★★
Tip top, received quickly and in perfect condition, thank you very much!
Acheteur Vérifié
purchased on 28/11/2020
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3
/5
★★★☆☆
Quite satisfied, easy to use site and quick receipt of my order. The prices are still high, I ordered thanks to the black friday discounts. Products well packaged in the parcel but the box of chocolate to break was damaged (plastic pierced and drips on the wood ..not very hygienic). And the gift box damaged on the sides (torn).
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
Well-made site, top delivery
Acheteur Vérifié
purchased on 04/12/2020
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2
/5
★★☆☆☆
Short expiry dates Broken product
Acheteur Vérifié
purchased on 04/12/2020
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Answer from Le Comptoir de Mathilde
Hello Mrs Opigez, First of all, we're really sorry about the damaged product when we received your order! We try to pack each product as carefully as possible to avoid any breakage, but the hazards of transport can sometimes leave surprises. Concerning products with a past date, we are also sorry, it was a preparation error on our part and in no way should we have sent you a product like this.
I suggest you contact our customer service department, who will offer to send you the correct product. We do our utmost to respond as quickly as possible to your requests and calls. We apologize again for this inconvenience. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
I suggest you contact our customer service department, who will offer to send you the correct product. We do our utmost to respond as quickly as possible to your requests and calls. We apologize again for this inconvenience. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
5
/5
★★★★★
Despite COVID restrictions the parcel arrived on time. Thank you
Acheteur Vérifié
purchased on 02/12/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
Excellent quality products. Fast shipping, but Covid problems. Reception delayed, but Mathilde's counter is to blame.
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
Customers for over 4 years and always delighted with Mathilde's good products!
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
XXXX
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
Very clear site.
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 20/11/2020
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5
/5
★★★★★
Very satisfied with the delivery and packaging.
Acheteur Vérifié
purchased on 04/12/2020
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5
/5
★★★★★
The shipment was very fast, and what a pleasure it is to taste one of their chocolates every morning.
Acheteur Vérifié
purchased on 23/11/2020
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