/10
★★★★★
based on 4730 reviews published
★★★★★
based on 4730 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Damaged goods
Acheteur Vérifié
purchased on 30/11/2020
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Answer from Le Comptoir de Mathilde
Hello Mrs TIOLLIER, We're very sorry to hear about the condition of your delicacies during delivery. Indeed, La Poste has just hired staff and resources to make deliveries on time, and this may have an impact on your parcels and products (and the quality of our deliveries).
If your delicacies are damaged, don't hesitate to write to our customer service so that they can send you new delicacies. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
If your delicacies are damaged, don't hesitate to write to our customer service so that they can send you new delicacies. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
5
/5
★★★★★
Order received very quickly. very well packaged. products still as good as ever.
Acheteur Vérifié
purchased on 08/11/2020
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4
/5
★★★★☆
Very easy to find what I was looking for. And delivery to the UK in 3 working days. However, the large jars were not available, and I had to use the French site as it was impossible to make payment on the UK site.
Acheteur Vérifié
purchased on 28/11/2020
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4
/5
★★★★☆
Easy navigation and fast delivery. We expected a little more choice, too bad.
Acheteur Vérifié
purchased on 13/11/2020
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5
/5
★★★★★
Fast, well-packaged delivery!
Acheteur Vérifié
purchased on 21/11/2020
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5
/5
★★★★★
Hello, I'm very happy with the site and the order tracking.
Acheteur Vérifié
purchased on 28/11/2020
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5
/5
★★★★★
Very well packed parcel and super quality products, I'm delighted.
Acheteur Vérifié
purchased on 28/11/2020
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5
/5
★★★★★
Not disappointed fast shipping and well packaged website very well designed I highly recommend this site
Acheteur Vérifié
purchased on 20/11/2020
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5
/5
★★★★★
Always delighted by the quality and deliciousness of the products! Lots of great gift ideas that are always a pleasure!
Acheteur Vérifié
purchased on 26/11/2020
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5
/5
★★★★★
Order prepared immediately Arrived 48 hours later as expected Well packaged Perfect....merci
Acheteur Vérifié
purchased on 30/11/2020
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5
/5
★★★★★
Always a very good product, and a very pleasant surprise in terms of packaging, which is very well designed to avoid any problems.
Acheteur Vérifié
purchased on 24/11/2020
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5
/5
★★★★★
Everything is perfect except that there is no estimated delivery time.
Acheteur Vérifié
purchased on 28/11/2020
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3
/5
★★★☆☆
I was a little disappointed to pay the shipping costs when I ordered and to receive an email the day after my order telling me that if I order from them the shipping costs are free. Who are they kidding?
Acheteur Vérifié
purchased on 29/11/2020
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 30/11/2020
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5
/5
★★★★★
Great products! Pleasing to the eye as well as to the palate... I recommend them!
Acheteur Vérifié
purchased on 19/11/2020
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5
/5
★★★★★
I am very happy with the customer service that solved my problem. The order was received quickly and in perfect condition ( reinforced packaging with each product individually protected bravo! ). I would recommend 🙂
Acheteur Vérifié
purchased on 10/11/2020
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3
/5
★★★☆☆
Hello. I placed an order to make two gifts for two people at the same address. I found it regrettable that I could not design two separate boxes in a single order. The recipients received everything and had to dispatch the products to each other. In store, it is possible to design gift boxes with our own choices..... it would be nice to be able to do this on the site too. Thank you
Acheteur Vérifié
purchased on 28/11/2020
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5
/5
★★★★★
Fast delivery, everything was extremely well packaged
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
Full satisfaction
Acheteur Vérifié
purchased on 22/11/2020
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5
/5
★★★★★
Fast delivery. Very good chocolates
Acheteur Vérifié
purchased on 29/11/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 20/11/2020
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4
/5
★★★★☆
Well designed and easy to use. I placed my order as a guest and as a result, I only had a few problems tracking my order, as a page with a 404 error was always displayed on the site. Otherwise, very good!
Acheteur Vérifié
purchased on 21/11/2020
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5
/5
★★★★★
Site well done, order easy, good reception Everything is OK. I especially appreciated the care taken with the packaging, I don't think I'd ever seen anything like it. BRAVO Especially at a time when many parcels arrive damaged, it's a pleasure to receive an impeccable package.
Acheteur Vérifié
purchased on 28/11/2020
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5
/5
★★★★★
Quick delivery of great products to a foreign county, well done
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
Very good on all levels!
Acheteur Vérifié
purchased on 28/11/2020
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5
/5
★★★★★
Speed from order to delivery and superbly packaged products! these are Christmas gifts so I'll let the judges decide who gets to enjoy them, but in my experience all the products are delicious.
Acheteur Vérifié
purchased on 29/11/2020
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5
/5
★★★★★
Very good site
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 20/11/2020
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5
/5
★★★★★
Each item was carefully protected for transport. The preparation is done with care and attention. The delivery time was fast. Nothing to say about impeccable service!
Acheteur Vérifié
purchased on 23/11/2020
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2
/5
★★☆☆☆
I ordered and paid for the batch of 4 x 100G jars of spread but I received the batch in 4 x 30g ... no news from customer service
Acheteur Vérifié
purchased on 24/11/2020
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Answer from Le Comptoir de Mathilde
Hello Mrs Leroyer, We're very sorry about this preparation error.
Our customer service department is currently responding to numerous requests and is doing its utmost to be as quick as possible. We will get back to you very shortly to dispatch the delicacy you ordered. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
Our customer service department is currently responding to numerous requests and is doing its utmost to be as quick as possible. We will get back to you very shortly to dispatch the delicacy you ordered. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team