/10
★★★★★
based on 4730 reviews published
★★★★★
based on 4730 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 23/11/2020
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5
/5
★★★★★
Products that need no introduction. But this time I tested delivery because of the confinement. So I sent a gourmet parcel to my mom. She received it without any problem, on the date indicated, and was surprised and delighted.
Acheteur Vérifié
purchased on 24/11/2020
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5
/5
★★★★★
Fast, well-packaged shipment, but it would be useful to have an idea of delivery times when ordering.
Acheteur Vérifié
purchased on 28/11/2020
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4
/5
★★★★☆
Site and condition of package received ok, no opinion on the rest
Acheteur Vérifié
purchased on 20/11/2020
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5
/5
★★★★★
Perfect as always
Acheteur Vérifié
purchased on 24/11/2020
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5
/5
★★★★★
I am sorry I don't speak french!
Acheteur Vérifié
purchased on 25/11/2020
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5
/5
★★★★★
Very satisfied with my order 🙂
Acheteur Vérifié
purchased on 22/11/2020
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4
/5
★★★★☆
Impeccable package, only the processing time before shipment was a little long (10 days).
Acheteur Vérifié
purchased on 20/11/2020
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5
/5
★★★★★
Very well managed transaction.
Acheteur Vérifié
purchased on 20/11/2020
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2
/5
★★☆☆☆
A pot that leaks on delivery
Acheteur Vérifié
purchased on 23/11/2020
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Answer from Le Comptoir de Mathilde
Hello Mr Toupet, We're very sorry about the condition of your pot on delivery.
Packages can be knocked during transport, and this can affect your packages and products.
If your treats are damaged, don't hesitate to write to our customer service department so that they can reship them. Have a lovely day and a wonderful holiday season, The Comptoir de Mathilde team
Packages can be knocked during transport, and this can affect your packages and products.
If your treats are damaged, don't hesitate to write to our customer service department so that they can reship them. Have a lovely day and a wonderful holiday season, The Comptoir de Mathilde team
4
/5
★★★★☆
Nothing to report
Acheteur Vérifié
purchased on 27/11/2020
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4
/5
★★★★☆
Perfect except for two or three details
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 23/11/2020
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5
/5
★★★★★
Easy navigation and delicious products
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
VERY GOOD
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
Quality product super good and correct price
Acheteur Vérifié
purchased on 24/11/2020
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5
/5
★★★★★
I saw an ad in a magazine about chocolate bars with messages. Wanting to know how to buy them, I sent a message. After receiving a reply, I logged on to the site and placed my order.
Acheteur Vérifié
purchased on 23/11/2020
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4
/5
★★★★☆
Satisfied but one jar was not closed properly so it leaked into the box.
Acheteur Vérifié
purchased on 25/11/2020
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4
/5
★★★★☆
Very complete
Acheteur Vérifié
purchased on 14/11/2020
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2
/5
★★☆☆☆
You can't see everything If you don't already know the products, you won't be tempted.
Acheteur Vérifié
purchased on 18/11/2020
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Answer from Le Comptoir de Mathilde
Hello Patricia, Thank you for your constructive message! If you'd like to give us your opinion on how "to tempt you", please don't hesitate! Have a lovely day, The Comptoir de Mathilde team
1
/5
★☆☆☆☆
Parcel in transit for 10 days.
I hope the advent calendar will arrive before Christmas... No response from customer service to my requests.
Acheteur Vérifié
purchased on 23/11/2020
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Answer from Le Comptoir de Mathilde
Hello Mr. PARI, First of all, we are very sorry for the delivery delays of our carrier (La Poste) who is currently dealing with a large flow and a particular situation.
We dispatch your parcels within 48 hours and do our utmost to ensure that they arrive as quickly as possible. We are currently managing the situation with La Poste, which is not so simple, and we are doing our utmost to respond as quickly as possible to your requests.
Have a nice day, The Comptoir de Mathilde team
We dispatch your parcels within 48 hours and do our utmost to ensure that they arrive as quickly as possible. We are currently managing the situation with La Poste, which is not so simple, and we are doing our utmost to respond as quickly as possible to your requests.
Have a nice day, The Comptoir de Mathilde team
1
/5
★☆☆☆☆
It is now December 3 and the advent calendar ordered on 23/11/2020 has still not been received.
No response from customer service.
Acheteur Vérifié
purchased on 23/11/2020
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5
/5
★★★★★
Very well protected parcel
Acheteur Vérifié
purchased on 23/11/2020
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5
/5
★★★★★
Calendar ordered from Loire (42) for Suippes (51) fast delivery. Perfect parcel, nice calendar and good chocolates !!!!
Acheteur Vérifié
purchased on 22/11/2020
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4
/5
★★★★☆
Compliant order and fast delivery. Products well packaged.
Acheteur Vérifié
purchased on 26/11/2020
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5
/5
★★★★★
Always on top
Acheteur Vérifié
purchased on 14/11/2020
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5
/5
★★★★★
Delivery received promptly, very well packaged.
Acheteur Vérifié
purchased on 25/11/2020
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5
/5
★★★★★
Very good, beautiful box
Acheteur Vérifié
purchased on 23/11/2020
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1
/5
★☆☆☆☆
Good products but unfortunately a catastrophic delivery service. For a delivery in Luxembourg paid on October 2nd, the parcel was delivered at the end of November ...
Acheteur Vérifié
purchased on 28/09/2020
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Answer from Le Comptoir de Mathilde
Hello Mrs. DOMET, We're very sorry for the delay in delivery. Unfortunately, our service provider (La Poste) seems to be experiencing many delivery delays and has yet to adapt to the situation we are experiencing. We are doing our utmost to dispatch your parcels within 48 hours of your order. Enjoy your meal and have a wonderful festive season, The Comptoir de Mathilde team
5
/5
★★★★★
Very good level navigation, a lot of choice for my part chocolate lollipops at the top very good taste a pleasure for the taste buds I highly recommend ️.
Acheteur Vérifié
purchased on 22/11/2020
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