/10
★★★★★
based on 4714 reviews published
★★★★★
based on 4714 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
An item is missing from my order, and after two weeks and two complaint emails, no news.
Caroline M.
purchased on 29/11/2024
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5
/5
★★★★★
Fast delivery for December! Excellent products
Anna B.
purchased on 30/11/2024
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2
/5
★★☆☆☆
Calendars don't fit, all the chocolates have fallen off. Contacted customer service, comment left unanswered. I am disappointed with my order
Léa C.
purchased on 29/11/2024
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1
/5
★☆☆☆☆
I received the wrong order. Difficult to access customer service. Still waiting. At best, I won't get all the items I ordered. Very disappointed.
Marianne P.
purchased on 29/11/2024
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1
/5
★☆☆☆☆
I have been unable to return an item. No reply by e-mail.
Laurie D.
purchased on 29/11/2024
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2
/5
★★☆☆☆
The 3 chocolate plates arrived broken. I sent an email to customer service and I still haven't heard anything back. Quite disappointed.
Marine L.
purchased on 29/11/2024
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3
/5
★★★☆☆
Some packages arrived damaged. I'm waiting to hear from customer service, who have offered to return these items.
Sandra Florian L.
purchased on 29/11/2024
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1
/5
★☆☆☆☆
I sent 4 emails to explain that I had exploded chocolate bombs with photos when I opened the package and no response. 1st and last order. To be avoided.
Frederic D.
purchased on 29/11/2024
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2
/5
★★☆☆☆
The vegetable spreads are too liquid and the jars are not filled.
Thérèse M.
purchased on 29/11/2024
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5
/5
★★★★★
Parcel sent quickly, very well packaged. However, the cardboard box had a very bad smell, we didn't know if it was the cardboard or the packaging of the products. Nevertheless satisfied with my order
Arlette C.
purchased on 29/11/2024
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5
/5
★★★★★
Everything was perfect from order to delivery.
Nathalie L.
purchased on 29/11/2024
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3
/5
★★★☆☆
Sav not responding to two emails. Chocolates arrived broken and tote bag smells musty. Purchased as a Christmas gift.
Mélanie D.
purchased on 29/11/2024
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1
/5
★☆☆☆☆
All the shelves are broken, i.e. 5. I was supposed to have a gourmet gift for an order of over 75 euros in the parcel and I don't have it! Complaint email sent 10 days ago and no news.
Severine F.
purchased on 29/11/2024
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3
/5
★★★☆☆
A product arrived broken, I reported it, no response from the service.
Stéphanie G.
purchased on 29/11/2024
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5
/5
★★★★★
Perfect as usual
Stephanie S.
purchased on 29/11/2024
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5
/5
★★★★★
Perfect
Nathalie P.
purchased on 29/11/2024
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1
/5
★☆☆☆☆
Parcel received 10 days ago, 1 item missing, 3 items broken, no response to my claim form, no response to the email sent with photos, hotline phone line without response, I do not recommend at all, very dissatisfied with my bad experience and the silence of the after sales service !
Aurélie P.
purchased on 29/11/2024
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1
/5
★☆☆☆☆
Hello, I have received a damaged parcel, I have sent you photos and email but no reply to date: "Hello, I have received my order but part of the contents is missing. Here is my order number: 118310 I am sending you photos: - of the contents received , - of the damaged box, Here are my two missing items: - white coconut spread - mirabelle de Lorraine preparation. Is it possible to make up for the two missing items? Or a credit note or refund for these two items?" dated December 10! These items were for a Christmas present, and I'm still waiting for them! Looking forward to hearing from you, Mrs THIBAULT
Laetitia T.
purchased on 29/11/2024
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5
/5
★★★★★
Very satisfied with my order
Nadege C.
purchased on 29/11/2024
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5
/5
★★★★★
Very fast delivery, super packed. Very good product
Christine E.
purchased on 29/11/2024
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1
/5
★☆☆☆☆
Products arrived broken and no response from customer service.
Melanie G.
purchased on 29/11/2024
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3
/5
★★★☆☆
The chocolates have arrived cassės
Maurice S.
purchased on 30/11/2024
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5
/5
★★★★★
I love everything is succulent and perfectly packaged, it is my favorite candy, only missing the popcorn and it will be the must, thank you for my pretty order
Priscilla P.
purchased on 29/11/2024
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1
/5
★☆☆☆☆
I sent an email to customer service and they never replied. Two of the items I ordered arrived broken.
Florence D.
purchased on 29/11/2024
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5
/5
★★★★★
Good products
Catherine D.
purchased on 29/11/2024
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4
/5
★★★★☆
Fast, full order
Isabelle B.
purchased on 29/11/2024
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4
/5
★★★★☆
Hello, satisfied with my order. However, one product was damaged during transport. I sent an email and never received a return.
Jennifer L.
purchased on 29/11/2024
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5
/5
★★★★★
Perfect
Severine N.
purchased on 29/11/2024
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5
/5
★★★★★
Serious site, gourmet, quality products
Natalina O.
purchased on 29/11/2024
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4
/5
★★★★☆
Good quality products, beautiful chocolate decorations to offer for the festive season.
Celine G.
purchased on 29/11/2024
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