/10
★★★★★
based on 4729 reviews published
★★★★★
based on 4729 reviews published
Latest customer reviews
5
/5
★★★★★
What a surprise: high quality products (despite a large order, the chocolate evaporates so quickly) and lots of good ideas for aperitifs: brilliant. What's more, perfect packaging, the best. In short, quality, service, fast delivery and perfect packaging!
Acheteur Vérifié
purchased on 11/06/2020
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5
/5
★★★★★
Good product
Acheteur Vérifié
purchased on 12/06/2020
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5
/5
★★★★★
*****
Acheteur Vérifié
purchased on 26/05/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 09/06/2020
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5
/5
★★★★★
Order received very quickly, products packaged with care and as a bonus, a nice gift in the parcel. The products look good and of good quality. In short, this was my 1st order and it certainly won't be my last!
Acheteur Vérifié
purchased on 10/06/2020
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4
/5
★★★★☆
Excellent products and lots of choice. Slight problem with order confirmation
Acheteur Vérifié
purchased on 08/06/2020
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5
/5
★★★★★
Fast and accurate shipping
Acheteur Vérifié
purchased on 10/06/2020
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5
/5
★★★★★
Very good the site is attractive
Acheteur Vérifié
purchased on 07/06/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 02/06/2020
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5
/5
★★★★★
Very good quality chocolates. Very well packed
Acheteur Vérifié
purchased on 09/06/2020
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5
/5
★★★★★
Always perfect (items very well packed and fast delivery)!
Acheteur Vérifié
purchased on 08/06/2020
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5
/5
★★★★★
Thank you
Acheteur Vérifié
purchased on 05/06/2020
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2
/5
★★☆☆☆
Sent an email with no reply. Delivery costs 10.9 € to receive my parcel 8 days later.
Acheteur Vérifié
purchased on 31/05/2020
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Answer from Le Comptoir de Mathilde
Hello Mr. Peralez, First of all, we apologize for our non-response. We've just checked our customer service mailbox ([email protected]) and there's no e-mail with your name or e-mail address: [email protected]. Did you use another e-mail address to contact us? Would you have used another e-mail address to contact us? Concerning shipping costs, these are those applied by our shipping service provider: La Poste. As our products are sometimes heavy, shipping costs are calculated on a kg basis. Finally, your order may be delayed due to the current situation. A note will indicate this when you are in your basket. We hope your tasting experience has been excellent / will be excellent! Sincerely, Le Comptoir de Mathilde team
5
/5
★★★★★
Very quick response! Products very well packaged! And the quality is always the same! Perfect!
Acheteur Vérifié
purchased on 05/06/2020
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5
/5
★★★★★
Order delivered on time and well packed, no worries.
Acheteur Vérifié
purchased on 04/06/2020
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5
/5
★★★★★
Fast, efficient.
Acheteur Vérifié
purchased on 03/06/2020
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5
/5
★★★★★
Fast delivery, good information
Acheteur Vérifié
purchased on 04/06/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 01/06/2020
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5
/5
★★★★★
Satisfied
Acheteur Vérifié
purchased on 04/06/2020
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5
/5
★★★★★
Speed, reliability, confidence
Acheteur Vérifié
purchased on 04/06/2020
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5
/5
★★★★★
Great spreads!
Acheteur Vérifié
purchased on 03/06/2020
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4
/5
★★★★☆
Fast delivery. During a previous order, the box arrived wet, one of the jars had been broken. This problem was solved without any complications and I received a new parcel very quickly.
On the other hand, I would appreciate it if customer loyalty were recognized by sending a discount coupon from time to time!
Acheteur Vérifié
purchased on 02/06/2020
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5
/5
★★★★★
I'm very satisfied with the customer service. I had a delivery problem that wasn't your fault but mine, the people I spoke to on the phone took my request into account and were able to deliver my order free of charge.
Acheteur Vérifié
purchased on 03/06/2020
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5
/5
★★★★★
Very well built and easy to use site.
Efficient and courteous customer service for any request!
Acheteur Vérifié
purchased on 03/06/2020
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5
/5
★★★★★
Very pleasant to use
Acheteur Vérifié
purchased on 27/05/2020
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5
/5
★★★★★
Fast and careful delivery.
Acheteur Vérifié
purchased on 28/05/2020
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5
/5
★★★★★
Delivery on time and the products were well packaged.
Acheteur Vérifié
purchased on 29/05/2020
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5
/5
★★★★★
Speed Good products
Acheteur Vérifié
purchased on 28/05/2020
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5
/5
★★★★★
As for the delivery, I was very pleasantly surprised! Lots of protection, and even an insulated pouch for the chocolates to keep them warm. I would definitely recommend!
Acheteur Vérifié
purchased on 28/05/2020
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5
/5
★★★★★
Top clear and fast shipping
Acheteur Vérifié
purchased on 25/05/2020
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