/10
★★★★★
based on 4729 reviews published
★★★★★
based on 4729 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Commercially useless!!! An offer fell the day of my reception I find incorrect not to make profit from it the orders of a few days or to warn that in qqls days there will be reductions thus return order for can be but nothing is less sure to place an order again to profit from the offer, of a stupidity without name ....
Acheteur Vérifié
purchased on 21/01/2020
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Answer from Le Comptoir de Mathilde
Hello Mrs Rolandeau, We can understand your dissatisfaction, however this mechanism is usual in all the shops. We propose punctual offers and are sincerely sorry that you could not benefit from it. Hoping that the tasting of our spreads gives you much pleasure, Beautiful day to you, Cordially, The team Le Comptoir de Mathilde
5
/5
★★★★★
The closure of the Vannes store is well compensated by the responsiveness of the Comptoir de Mathilde website, which is very responsive and the parcels are well packaged.
Acheteur Vérifié
purchased on 28/01/2020
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4
/5
★★★★☆
Very good jams, but the shipping costs are much too high, so you may hesitate to order again.
Acheteur Vérifié
purchased on 25/01/2020
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4
/5
★★★★☆
It's a pity we wanted to put a note with the package and we couldn't.
Acheteur Vérifié
purchased on 23/01/2020
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5
/5
★★★★★
Order, delivery and products delivered: efficient, fast and trouble-free.
Acheteur Vérifié
purchased on 23/01/2020
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5
/5
★★★★★
Very good site, to be recommended.
Acheteur Vérifié
purchased on 20/01/2020
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5
/5
★★★★★
Arrived with no problem, and it's very good.
Acheteur Vérifié
purchased on 19/01/2020
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3
/5
★★★☆☆
The quality of the products is good, I know the brand well. But first time I ordered on the site: in the two batches of hot chocolates, there were broken elements... it's a shame. Similarly, one bar arrived cracked. It's a shame it's a gift.
Acheteur Vérifié
purchased on 19/01/2020
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5
/5
★★★★★
Perfect service
Acheteur Vérifié
purchased on 16/01/2020
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5
/5
★★★★★
All ok
Acheteur Vérifié
purchased on 13/01/2020
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5
/5
★★★★★
Ras. Very good
Acheteur Vérifié
purchased on 15/01/2020
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5
/5
★★★★★
Super fast shipping and delicious products! Thank you so much!
Acheteur Vérifié
purchased on 09/01/2020
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4
/5
★★★★☆
Compliant
Acheteur Vérifié
purchased on 12/01/2020
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5
/5
★★★★★
RECEIVED A BROKEN BOTTLE OF VINEGAR WHICH WAS REPLACED IMMEDIATELY
Acheteur Vérifié
purchased on 14/01/2020
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5
/5
★★★★★
Great store, fast delivery
Acheteur Vérifié
purchased on 01/01/2020
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4
/5
★★★★☆
No clear communication when the parcel arrives at the relay point. Not serious, but a pity. Otherwise nothing to complain about.
Acheteur Vérifié
purchased on 02/01/2020
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5
/5
★★★★★
Very fast delivery, very well packaged, thank you very much
Acheteur Vérifié
purchased on 13/01/2020
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5
/5
★★★★★
Very fast and careful shipping, and the products are just delicious! I love it and recommend it 100%.
Acheteur Vérifié
purchased on 08/01/2020
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3
/5
★★★☆☆
Products received very quickly! On the other hand, the glass jars were in no danger of breaking given the amount of packaging and protection around them! Perhaps it's possible to reduce the quantity a little with a smaller carton to avoid all that packaging in the garbage can?
Acheteur Vérifié
purchased on 12/01/2020
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5
/5
★★★★★
Delivered on time and the food is as delicious as ever!
Acheteur Vérifié
purchased on 05/01/2020
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5
/5
★★★★★
Very good products, already ordered several times, nothing to say, everything is perfect, the products, the packaging, the speed of delivery. I recommend Comptoir de Mathilde.
Acheteur Vérifié
purchased on 08/01/2020
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 05/01/2020
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1
/5
★☆☆☆☆
Very poor order management, very poor customer follow-up and no commercial relationship, even less compensation...very disappointed.
Acheteur Vérifié
purchased on 01/01/2020
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Answer from Le Comptoir de Mathilde
Hello Ms CHARLET, As our customer service is available 5 days a week, we were unable to respond to your request over the weekend. However, after checking with our department, you received a reply on the following Monday, informing you that your order had been processed and apologizing for the delay in responding.
We sincerely apologize for this experience, but hope that you were able to enjoy the products you ordered! Yours sincerely, The Comptoir de Mathilde team
We sincerely apologize for this experience, but hope that you were able to enjoy the products you ordered! Yours sincerely, The Comptoir de Mathilde team
3
/5
★★★☆☆
I find the delivery charges just exhorbitant... I wanted to order more but seeing that by adding just a few chocolate spoons, the amount climbed seriously!!!! It's a shame....
Acheteur Vérifié
purchased on 07/01/2020
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5
/5
★★★★★
Excellent customer service, fast delivery
Acheteur Vérifié
purchased on 09/01/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 06/01/2020
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5
/5
★★★★★
On the other hand, some items such as flavored mustards were unavailable and I didn't understand why there was no explanation.
Acheteur Vérifié
purchased on 04/01/2020
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5
/5
★★★★★
Very happy I would recommend
Acheteur Vérifié
purchased on 06/01/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 06/01/2020
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3
/5
★★★☆☆
The parcel was not signed for, but left outside the front door.
Acheteur Vérifié
purchased on 02/01/2020
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Answer from Le Comptoir de Mathilde
Hello Mrs Mathisse, We are sorry for the way you received your parcel. This procedure is managed by La Poste and we have in no way validated this type of manoeuvre. We will report this to our service provider. Best regards