/10
★★★★★
based on 4723 reviews published
★★★★★
based on 4723 reviews published
Latest customer reviews
2
/5
★★☆☆☆
I took a box of several squares of chocolate. I'm disappointed by the quality of the chocolate, it doesn't taste like chocolate...
Manon G.
purchased on 19/11/2024
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5
/5
★★★★★
Perfect! Only one regret: more 3 peppercorn mustard.
Caroline S.
purchased on 29/11/2024
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2
/5
★★☆☆☆
I am not happy because I received a jar in my package very damaged so inedible, so I sent an email to the comptoir de Mathilde and so far no response from them (it's been 1 week) it's a shame because I love their products.
Stéphanie L.
purchased on 25/11/2024
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5
/5
★★★★★
Perfect
Annie L.
purchased on 29/11/2024
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2
/5
★★☆☆☆
Missing a product And no response from customer service
Moea G.
purchased on 29/11/2024
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5
/5
★★★★★
Very good chocolate
Paolo M.
purchased on 28/11/2024
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1
/5
★☆☆☆☆
First order and first disappointment: 2 damaged items in the parcel, 2 emails to the eShop after-sales service for complaints, no reply...This will be my first and last order with this company.
Christine P.
purchased on 25/11/2024
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5
/5
★★★★★
Guaranteed success!
Caroline M.
purchased on 29/11/2024
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5
/5
★★★★★
Perfect except that it took me 3 hours to place an order on the site during the 30% off sale.
Christelle B.
purchased on 29/11/2024
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3
/5
★★★☆☆
Order over 75€, a gift should have been included in the order but nothing and despite an email to the brand no news.
Charlotte S.
purchased on 29/11/2024
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5
/5
★★★★★
Perfect
Linda F.
purchased on 28/11/2024
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5
/5
★★★★★
Package received promptly and products conform to order. A treat for the taste buds...
Alexandra C.
purchased on 29/11/2024
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1
/5
★☆☆☆☆
One item received broken and no response from customer service. I am very dissatisfied.
Manon L.
purchased on 29/11/2024
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5
/5
★★★★★
Very good,
Aurelie A.
purchased on 17/11/2024
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5
/5
★★★★★
Very good products, lots of choice, very well designed site, very reasonable price. Perfect
Valérie D.
purchased on 29/11/2024
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4
/5
★★★★☆
Very good chocolates, but a little expensive. I always give them to my daughter, who loves them, but I was disappointed not to have been able to take advantage of the Black Friday offer for which I had received no information on the newsletter.
Lydie V.
purchased on 25/11/2024
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5
/5
★★★★★
Perfect. Fast delivery. Chocolates not broken because very well packed. Highly recommend .
Anne-marie M.
purchased on 29/11/2024
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5
/5
★★★★★
The product is high quality and delicious! I would buy it again and again!
Eva Maria E.
purchased on 24/11/2024
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5
/5
★★★★★
High-quality products; easy ordering and fast delivery. Congratulations!
Cecile B.
purchased on 20/11/2024
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5
/5
★★★★★
Everything is perfect, great packaging.
Cécile H.
purchased on 29/11/2024
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5
/5
★★★★★
Order arrived quickly, packaged very carefully, with quality products
Vanessa R.
purchased on 25/11/2024
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5
/5
★★★★★
Just perfect. A great gift to put under the tree
Aurelie B.
purchased on 19/11/2024
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5
/5
★★★★★
Always o top!!!
Lucinda C.
purchased on 26/11/2024
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5
/5
★★★★★
Products conform and very well packaged. Delivery time respected.
Alison C.
purchased on 29/11/2024
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5
/5
★★★★★
Impeccable delivery and parcel, everything was superbly packaged. Very happy with my order.
Marilyne B.
purchased on 29/11/2024
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5
/5
★★★★★
Very good and fast delivery
Francis F.
purchased on 21/11/2024
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5
/5
★★★★★
Great products, fast delivery.
Anaïs C.
purchased on 24/11/2024
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5
/5
★★★★★
Very good products, fast delivery
Kathy C.
purchased on 29/11/2024
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3
/5
★★★☆☆
After ordering €160 worth of chocolate, I couldn't wait to discover my gift. What a disappointment when, alas, I saw a tiny sample of chocolate spread. I love your chocolates. But between the ''sample'' gifts and the loyalty points that can be accumulated for a content you don't know about ... It's disappointing. I'm thinking of doing my Christmas shopping elsewhere next time.
Harmonie F.
purchased on 26/11/2024
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Answer from Le Comptoir de Mathilde
Hello Harmonie,
Thank you for your feedback and for your confidence in our chocolates. We are sorry to hear that the gift you received did not meet your expectations. Your feedback is important to us, and we take note of your comments about the samples and the loyalty program. We look forward to seeing you again soon and providing you with a more satisfying experience.
Yours sincerely
The Comptoir de Mathilde team
Thank you for your feedback and for your confidence in our chocolates. We are sorry to hear that the gift you received did not meet your expectations. Your feedback is important to us, and we take note of your comments about the samples and the loyalty program. We look forward to seeing you again soon and providing you with a more satisfying experience.
Yours sincerely
The Comptoir de Mathilde team
5
/5
★★★★★
Beautiful products and reliable delivery. I am a fan!
Ivo K.
purchased on 24/11/2024
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