9.2/10
★★★★★
based on 4729 reviews published

Latest customer reviews

5 /5
★★★★★
Those to whom I offered them were very appreciative.
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Bernard R.
purchased on 04/01/2024
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5 /5
★★★★★
Perfect
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Irena P.
purchased on 25/12/2023
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5 /5
★★★★★
Awesome!!!
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Maëva N.
purchased on 31/12/2023
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5 /5
★★★★★
Delighted with my order. Fast and careful shipping. Very good contact with customer service
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Charlotte B.
purchased on 25/12/2023
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5 /5
★★★★★
The delivery arrived on time and well packaged, but despite this the marshmallows arrived broken. I don't have a photo to prove it because it was to send to a friend who lives far away and he didn't keep the photo.
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Marion B.
purchased on 25/12/2023
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5 /5
★★★★★
VERY fast delivery, well-packaged products. Negative point: high cost of delivery as the Le Mans store has no retreat point, unlike other towns, which is a disadvantage when the product is no longer available locally.
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Evelyne B.
purchased on 22/12/2023
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5 /5
★★★★★
Great products
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Michelle F.
purchased on 21/12/2023
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5 /5
★★★★★
It was a gift that was adored
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Johanna D.
purchased on 25/12/2023
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5 /5
★★★★★
Perfect
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Christiane B.
purchased on 26/12/2023
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5 /5
★★★★★
Fast delivery, matching our order. It's a pity that the parcel is collected from a relay and not delivered to your home (in the case of an elderly person).
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Catherine F.
purchased on 17/12/2023
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4 /5
★★★★☆
Problem of breakage with my order, customer service really top notch, immediate replacement of broken jars. Products as good as ever.
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Philippe M.
purchased on 24/11/2023
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5 /5
★★★★★
Everything great and perfect as always!!!!
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Elena F.
purchased on 20/12/2023
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5 /5
★★★★★
Impeccable wide selection of high-quality products
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Christelle T.
purchased on 26/12/2023
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5 /5
★★★★★
Fast shipping! Thank you
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Marie T.
purchased on 26/12/2023
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5 /5
★★★★★
The gift box was appreciated, so I'm satisfied with my order.
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Olivier N.
purchased on 22/12/2023
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5 /5
★★★★★
Products received well packaged
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Dany S.
purchased on 26/12/2023
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5 /5
★★★★★
Top!
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Mathilde B.
purchased on 27/12/2023
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3 /5
★★★☆☆
Too bad the jar of lavender honey was poorly sealed. it leaked into the package .
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Megan T.
purchased on 15/12/2023
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Answer from Le Comptoir de Mathilde
Hello, Megan,

We're very sorry about this incident with your jar of lavender honey. We always strive to pack our products well to avoid any inconvenience during delivery. We will be checking our packaging procedures to avoid this happening again in the future. We hope you are satisfied with the rest of your order. If you have any further questions or comments, please do not hesitate to contact us. We thank you for your confidence.

Yours faithfully

The Comptoir de Mathilde team
5 /5
★★★★★
Well received in good condition very satisfied
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Viviane R.
purchased on 10/12/2023
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5 /5
★★★★★
Fast delivery, products are perfectly compliant and delicious.
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Virginie B.
purchased on 15/12/2023
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5 /5
★★★★★
Very satisfied
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Sandrine G.
purchased on 22/12/2023
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5 /5
★★★★★
Very good products. The products were well protected during shipment, so they arrived in good condition.
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Ana M.
purchased on 10/12/2023
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5 /5
★★★★★
The parcels were beautiful and we really liked them!
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Steven J.
purchased on 05/12/2023
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2 /5
★★☆☆☆
Extended delivery times due to Black Friday (even though Black Friday was over 1 week ago) and, above all, they only tell you about it once the order has been placed. And strangely enough, the order went out once I'd contacted customer service. During the holiday season, you need to clearly announce your lead times (before the order is placed) or significantly increase your staffing levels.
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Angélique T.
purchased on 01/12/2023
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Answer from Le Comptoir de Mathilde
Hello Angélique, thank you for your feedback. We apologize for the longer delivery times, which are indeed due to the high demand linked to Black Friday. We have taken your comment into account and will be working to reinforce our workforce to better manage the coming holiday periods. We hope you enjoy your order and remain at your disposal for any further inquiries. Have a nice day.
5 /5
★★★★★
Delivery on time, product as expected. Thank you very much.
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Catherine D.
purchased on 03/12/2023
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5 /5
★★★★★
Perfect 👍
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Berangere B.
purchased on 22/12/2023
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5 /5
★★★★★
Fast and efficient service, a small welcome gift that I appreciate. I recommend this service.
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Claudia D.
purchased on 19/12/2023
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5 /5
★★★★★
Great discovery! Very satisfied.
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Mireille F.
purchased on 23/12/2023
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5 /5
★★★★★
Fast and careful shipping. Very satisfied with my order
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Franck C.
purchased on 21/12/2023
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3 /5
★★★☆☆
I was satisfied in spite of a jar of aperitif found slightly opened and which thus leaked on the gift wrapping made by the preparer of the order... so I had to clean and redo it.
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Laure C.
purchased on 18/12/2023
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Answer from Le Comptoir de Mathilde
Hello Laure,

We are sincerely sorry for the inconvenience caused by your order on our website. We will pass this comment on to our logistics team so that they can pay more attention to the packaging of our products in the future. We would like to thank you for your satisfaction despite this incident. We hope to see you soon on our site.

Yours faithfully
Le Comptoir de Mathilde