/10
★★★★★
based on 4729 reviews published
★★★★★
based on 4729 reviews published
Latest customer reviews
3
/5
★★★☆☆
My order went well in the sense that the parcel arrived in the end at the right address, in good condition. Nevertheless, here are the points that make me not give a high mark: * The "Les comptoirs de Mathilde" site can be improved: impossible to consult the item sheet of the product ordered because the product is no longer visible on the site (as it obviously became out of stock during the life of the order), * The order, made for a Christmas present, was to be delivered to an address other than mine. The deliveryman did not deliver to the address indicated and left the parcel directly at the relay point.
Pierre-jean L.
purchased on 11/12/2023
Translated review
Answer from Le Comptoir de Mathilde
Hello Pierre-Jean,
Thank you for your review of Le Comptoir de Mathilde. We are sorry to hear that your experience was not as satisfying as you would have liked.
Concerning the consultation of the product sheet, it is true that our stocks can change quickly and that certain products can be out of stock. We strive to update our site as regularly as possible so that our customers have all the information they need before placing an order.
With regard to delivery, we are sorry that the deliveryman did not deliver the parcel to the address you requested. We will pass on your comments to our delivery department to prevent this from happening again.
Nevertheless, we are pleased to hear that your parcel has arrived at its destination.
Yours faithfully
internet customer service
Thank you for your review of Le Comptoir de Mathilde. We are sorry to hear that your experience was not as satisfying as you would have liked.
Concerning the consultation of the product sheet, it is true that our stocks can change quickly and that certain products can be out of stock. We strive to update our site as regularly as possible so that our customers have all the information they need before placing an order.
With regard to delivery, we are sorry that the deliveryman did not deliver the parcel to the address you requested. We will pass on your comments to our delivery department to prevent this from happening again.
Nevertheless, we are pleased to hear that your parcel has arrived at its destination.
Yours faithfully
internet customer service
2
/5
★★☆☆☆
Late delivery
Isabelle D.
purchased on 11/12/2023
Translated review
Answer from Le Comptoir de Mathilde
Hello Isabelle, we're sorry to hear that you've experienced a delivery delay with our boutique Le Comptoir de Mathilde. We take great pride in providing a quality service to our customers and will do our utmost to resolve this situation as quickly as possible. Thank you for your trust and understanding.
5
/5
★★★★★
Perfect, nothing to complain about! Plus the little gift makes me super happy
Célia L.
purchased on 10/12/2023
Translated review
3
/5
★★★☆☆
My order took more than 10 days to prepare. No advantage to order on the site it would have been much faster if I had sent it myself, no savings. Few products available on the site, and range of products often over 20€ To be improved!!!
Stéphanie C.
purchased on 29/11/2023
Translated review
Answer from Le Comptoir de Mathilde
Hello Stéphanie, thank you for your feedback. We're sorry for the delay in preparing your order at the end of 2023, but we're doing our best to reduce it as much as possible. Regarding the choice of products, we regularly update our catalog to offer a maximum variety of products at affordable prices. We take your comments into account to improve our service. Thank you for your confidence in Le Comptoir de Mathilde.
5
/5
★★★★★
Products received on time. And they pleased the recipient
Jerome C.
purchased on 14/12/2023
Translated review
5
/5
★★★★★
Perfect! Ras
Yannick N.
purchased on 10/12/2023
Translated review
4
/5
★★★★☆
Very good
Solène P.
purchased on 03/12/2023
Translated review
5
/5
★★★★★
Order received on time, product well packaged, delicious product
Selena D.
purchased on 10/12/2023
Translated review
5
/5
★★★★★
Order received in perfect condition and in time for Christmas
Veronique L.
purchased on 13/12/2023
Translated review
5
/5
★★★★★
We've tried a few peppers, and they're delicious.
Fabienne P.
purchased on 14/12/2023
Translated review
5
/5
★★★★★
Ottimo
Marisa S.
purchased on 18/12/2023
Translated review
5
/5
★★★★★
1
Christine H.
purchased on 08/12/2023
Translated review
5
/5
★★★★★
The rum babas are perfect
Christian H.
purchased on 01/12/2023
Translated review
5
/5
★★★★★
Everything was Perfect
Laurence B.
purchased on 01/12/2023
Translated review
5
/5
★★★★★
I recommend
Nicolas T.
purchased on 10/12/2023
Translated review
5
/5
★★★★★
Very good product, impeccable parcel
Cloann P.
purchased on 08/12/2023
Translated review
5
/5
★★★★★
As a regular customer of Comptoir de Mathilde, I only regret that the loyalty card is only used in stores and not for web orders.
N L.
purchased on 06/12/2023
Translated review
5
/5
★★★★★
Top delivery and very good products, I recommend!
Amélie A.
purchased on 09/12/2023
Translated review
5
/5
★★★★★
Perfect control
Victor F.
purchased on 09/12/2023
Translated review
5
/5
★★★★★
I am satisfied with the products I ordered, as described.
Martine B.
purchased on 04/12/2023
Translated review
5
/5
★★★★★
Fast and careful delivery. Products purchased to make a gift basket for Christmas and the person was delighted.
Elodie R.
purchased on 14/12/2023
Translated review
5
/5
★★★★★
Fast, well packaged, beautiful and good! Thank you and happy new year.
Audrey F.
purchased on 11/12/2023
Translated review
5
/5
★★★★★
Perfect
Virginie J.
purchased on 19/12/2023
Translated review
5
/5
★★★★★
Perfect order and delivery
Tiphanie P.
purchased on 05/12/2023
Translated review
5
/5
★★★★★
Well received
Marie-anne F.
purchased on 02/12/2023
Translated review
4
/5
★★★★☆
Pleasant site, easy ordering, fast shipping despite the holiday season. Very neat packaging, in short, a very positive review.
Catherine F.
purchased on 01/12/2023
Translated review
5
/5
★★★★★
Very satisfied with the products received, perfect packaging, excellent quality and presentation.
Carole W.
purchased on 29/11/2023
Translated review
5
/5
★★★★★
This order was a gift, which delighted the recipients
Marie-agnes K.
purchased on 08/12/2023
Translated review
4
/5
★★★★☆
Perfect
Sylvie D.
purchased on 02/12/2023
Translated review
5
/5
★★★★★
As ordered
Paul N.
purchased on 18/12/2023
Translated review