/10
★★★★★
based on 4710 reviews published
★★★★★
based on 4710 reviews published
Latest customer reviews
4
/5
★★★★☆
I don't find truffled mustard very good! Sorry, but I've had better
Claude Zélie G.
purchased on 18/12/2024
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5
/5
★★★★★
Compliant products, fast delivery.
Serge P.
purchased on 16/12/2024
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1
/5
★☆☆☆☆
4 jars of cep mustard ordered. Validity date 01/2025???unacceptable
Francoise U.
purchased on 16/12/2024
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Answer from Le Comptoir de Mathilde
Hello Françoise,
Thank you for taking the time to share your opinion. We understand your concern about the expiry date of your jars of cep mustard. We are committed to offering quality products and are sorry if this did not live up to your expectations. We have since found a solution together and we are delighted that you were satisfied. We look forward to seeing you again on our Eshop.
Mélodie,
Le Comptoir de Mathilde
Thank you for taking the time to share your opinion. We understand your concern about the expiry date of your jars of cep mustard. We are committed to offering quality products and are sorry if this did not live up to your expectations. We have since found a solution together and we are delighted that you were satisfied. We look forward to seeing you again on our Eshop.
Mélodie,
Le Comptoir de Mathilde
5
/5
★★★★★
Products arrived safely and with excellent quality
Carolina R.
purchased on 17/12/2024
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5
/5
★★★★★
Very fine mouth to caress the papillae! Thank you for existing!
Myriam F.
purchased on 14/12/2024
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5
/5
★★★★★
Perfect 👍
Alexandra M.
purchased on 15/12/2024
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1
/5
★☆☆☆☆
I received 2 damaged items... and when I contact you I get no answer...
Maëva N.
purchased on 17/12/2024
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Answer from Le Comptoir de Mathilde
Hello Maëva,
We're very sorry about this bad experience. Our customer service department had a large number of requests at the end of the year and we had difficulty responding quickly. We finally found a solution together. We look forward to seeing you again for a much better experience,
Thank you for your patience and understanding.
Thank you for your patience and understanding,
Mélodie, Le Comptoir de Mathilde
We're very sorry about this bad experience. Our customer service department had a large number of requests at the end of the year and we had difficulty responding quickly. We finally found a solution together. We look forward to seeing you again for a much better experience,
Thank you for your patience and understanding.
Thank you for your patience and understanding,
Mélodie, Le Comptoir de Mathilde
3
/5
★★★☆☆
Hello, your products are great, but my package was damaged and I'm waiting for a return from your customer service department because there was a lot of breakage.
Thierre Aux Chaînes A.
purchased on 29/11/2024
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5
/5
★★★★★
Great products!
Ludivine B.
purchased on 13/12/2024
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1
/5
★☆☆☆☆
Very bad.
Olivier G.
purchased on 15/12/2024
5
/5
★★★★★
Perfect nothing to say
Fabienne S.
purchased on 10/12/2024
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4
/5
★★★★☆
The chocolate is as good as ever. The only drawback is that it arrived broken, but I don't think it was during transport as the box was really well wrapped. Too bad it was a gift!
Émilie P.
purchased on 15/12/2024
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1
/5
★☆☆☆☆
Some items were broken and were never refunded despite my repeated requests.
Mathilde E.
purchased on 14/12/2024
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Answer from Le Comptoir de Mathilde
Hello Mathilde,
We apologize for this unpleasant experience. We understand your disappointment and are sincerely sorry for not responding promptly at the end of the year. Despite all the care we put into packaging your order, there may be conditions beyond our control in the transport. We have since been able to exchange information and hope to see you again on our Eshop very soon.
Yours faithfully
The Comptoir de Mathilde team
We apologize for this unpleasant experience. We understand your disappointment and are sincerely sorry for not responding promptly at the end of the year. Despite all the care we put into packaging your order, there may be conditions beyond our control in the transport. We have since been able to exchange information and hope to see you again on our Eshop very soon.
Yours faithfully
The Comptoir de Mathilde team
5
/5
★★★★★
Perfect. Product as described
Valerie M.
purchased on 10/12/2024
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3
/5
★★★☆☆
2 out of 3 plates arrived broken
Cathie C.
purchased on 15/12/2024
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5
/5
★★★★★
I gave a Christmas boxed set as a gift to my parents-in-law, and they loved it!!!🥰
Vivianna C.
purchased on 15/12/2024
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5
/5
★★★★★
Yes gift arrived at the right time
Jessica V.
purchased on 15/12/2024
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3
/5
★★★☆☆
I thought the squares of chocolate were much bigger, as well as the tiny ballotin of feuilletine chocolate, which is really tiny for about 8€. I'm not sure about the hot chocolate lollipops or the chocolate spread. Rather quick delivery.
Chloé L.
purchased on 14/12/2024
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5
/5
★★★★★
Very well packed thank you
Audrey B.
purchased on 13/12/2024
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5
/5
★★★★★
The good taste of chocolate
Nathalie S.
purchased on 14/12/2024
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5
/5
★★★★★
Perfect
Mylène D.
purchased on 09/12/2024
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5
/5
★★★★★
Perfect
Alexandre R.
purchased on 14/12/2024
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5
/5
★★★★★
Spread order. Satisfied. Too bad the tapenades were out of stock at the time of my order... To be continued.
Samuel C.
purchased on 11/12/2024
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5
/5
★★★★★
Very nice gift. Available in time.
Catherine L.
purchased on 12/12/2024
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5
/5
★★★★★
Well packaged parcel, fast delivery, I recommend
Ludivine M.
purchased on 14/12/2024
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5
/5
★★★★★
Very good
Adeline P.
purchased on 15/12/2024
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2
/5
★★☆☆☆
The order was fine, but I had a lot of problems with the delivery with your service provider, whom I wouldn't recommend at all!
Alma N.
purchased on 09/12/2024
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5
/5
★★★★★
No problem at all. Super
Céline F.
purchased on 13/12/2024
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5
/5
★★★★★
Never disappointed, fast delivery, well protected. Nothing to say, it's perfect
Céline B.
purchased on 13/12/2024
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1
/5
★☆☆☆☆
1st experience of buying on the internet. 1 broken pot and 1 pot that leaked. It can happen but despite 3 emails I'm still waiting for customer service... 😕
Delphine L.
purchased on 08/12/2024
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