/10
★★★★★
based on 4710 reviews published
★★★★★
based on 4710 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I received my parcel with the chocolate completely broken for Christmas. I tried to contact them but no answer.
Adèle L.
purchased on 14/12/2024
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5
/5
★★★★★
Fast delivery - Products as good as ever
Florence V.
purchased on 07/12/2024
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1
/5
★☆☆☆☆
The products were not packaged properly, one jar was broken and leaked all over the other products. I couldn't offer any product from the box because everything was damaged...
Estelle L.
purchased on 29/11/2024
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5
/5
★★★★★
There was a small problem with the delivery but everything was sorted out and I was able to receive the rest of the order on time.
Nicole H.
purchased on 13/12/2024
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5
/5
★★★★★
Nothing to say, it was perfect
Tiffany B.
purchased on 03/12/2024
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5
/5
★★★★★
The two packages were not for me, but a priori they were appreciated! 🤗
Evelyne L.
purchased on 10/12/2024
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5
/5
★★★★★
Very well packaged for transport, very nice for a child.
Julie W.
purchased on 12/12/2024
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5
/5
★★★★★
Everything is perfect
Christine C.
purchased on 12/12/2024
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5
/5
★★★★★
Very nice products and very good effect on the table of the festive meal 😉
Amandine W.
purchased on 14/12/2024
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1
/5
★☆☆☆☆
On 17/12/2024, we received our order. When we opened it, we noticed a sticky liquid at the bottom on the protective paper. It turns out that the jar of vanilla rum canelé had leaked. The lid of the jar was not hermetically sealed. The same day, a complaint was made to the service department (photos sent). No response. On 20/12/2024, a reminder was sent. To date, no response. After-sales service non-existent. Waiting for an answer from your services.
Catherine P.
purchased on 12/12/2024
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5
/5
★★★★★
Delivery problem with the carrier but the parcel was great, the items well packaged and the customer service very friendly.
Natacha B.
purchased on 29/11/2024
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5
/5
★★★★★
Very good
Julie D.
purchased on 09/12/2024
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5
/5
★★★★★
Very good
Cynthia P.
purchased on 13/12/2024
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5
/5
★★★★★
Package arrived on time, my tablets arrived broken but after sending an email customer service replied quickly and did what was necessary.
Marjolaine M.
purchased on 13/12/2024
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5
/5
★★★★★
Perfect
Juliette L.
purchased on 08/12/2024
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1
/5
★☆☆☆☆
The parcel arrived broken, I refused the parcel, and despite my email requests I have not been reimbursed, I have had no reply. And they don't answer the phone. I'm a regular store customer and I'm very disappointed by this experience.
Mathieu P.
purchased on 04/12/2024
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1
/5
★☆☆☆☆
2 orders placed on the same day, one arrived on time... the other is apparently still with the sender! No reply to the many e-mails sent, impossible to get through to customer service... and the surprise offered for orders over €75 is a simple sample of spread... As a long-standing customer, I'll be moving on from here...
Hélène J.
purchased on 11/12/2024
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2
/5
★★☆☆☆
Ordered a broken tablet, arrived already broken...
Mickael S.
purchased on 12/12/2024
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1
/5
★☆☆☆☆
Package received damaged, carrier not professional, so package refused and no response from you regarding the claim...so very disappointed...
Sylvie S.
purchased on 29/11/2024
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5
/5
★★★★★
Very careful and fast shipment,thank you
Sylvie D.
purchased on 13/12/2024
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5
/5
★★★★★
Super pretty and very good
Ingrid B.
purchased on 12/12/2024
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5
/5
★★★★★
Very satisfied with my order.
Bernadette G.
purchased on 10/12/2024
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1
/5
★☆☆☆☆
The disaster: the chocolate to be broken arrives already... broken. Complicated to offer. I send a message via the after-sales service on the site and no news since.
Alexandre G.
purchased on 12/12/2024
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5
/5
★★★★★
Fast, careful shipping and delicious treats
Stephanie G.
purchased on 10/12/2024
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5
/5
★★★★★
Great products.fast delivery
Eric W.
purchased on 08/12/2024
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5
/5
★★★★★
First delivery, box ripped open (theft of 3 pots) and one pot broken. Delivery refused. Second delivery perfect!
Philippe L.
purchased on 29/11/2024
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5
/5
★★★★★
Order arrived on time, well packaged. Delighted with the excellent spread!
Isabel G.
purchased on 11/12/2024
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2
/5
★★☆☆☆
Received the package with a broken jar of baba au rhum caramel. I made a complaint to customer service: no response...
Alison C.
purchased on 07/12/2024
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1
/5
★☆☆☆☆
Very bad experience. Breakage in the parcel and no response from them despite notification with a photo as soon as the parcel was opened and several reminders by e-mail. We are 13 days later and still no news from them. Unacceptable!
Marie D.
purchased on 13/12/2024
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5
/5
★★★★★
Products very well presented in an attractive box. Fast shipping and very well protected.
Marjorie F.
purchased on 10/12/2024
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