/10
★★★★★
based on 4734 reviews published
★★★★★
based on 4734 reviews published
Latest customer reviews
2
/5
★★☆☆☆
You'll find the site's products cheaper in other stores... the last straw. The advent calendar is a big disappointment (very expensive for what little there is inside. What's more, the products are redundant and not individually wrapped, so they're all dry by the time you eat them). As for customer service, it leaves a lot to be desired (long and unsatisfactory responses).
Acheteur Vérifié
purchased on 15/01/2022
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5
/5
★★★★★
This is the 1st time I've ordered and I'm not disappointed. When I placed my order, the follow-up was very well organized. From start to finish, you receive an SMS telling you the route. And as soon as the delivery is ready to be delivered, it works the same way, because you are notified of the day to sign the voucher. Thank you very much.
Acheteur Vérifié
purchased on 14/01/2022
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5
/5
★★★★★
Speed, good products
Acheteur Vérifié
purchased on 14/01/2022
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5
/5
★★★★★
Cool gifts
Acheteur Vérifié
purchased on 05/01/2022
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4
/5
★★★★☆
Excellent products. Only downside: products and shipping costs knives.
Acheteur Vérifié
purchased on 11/01/2022
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5
/5
★★★★★
Perfect, fast shipment, well protected
Acheteur Vérifié
purchased on 02/01/2022
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5
/5
★★★★★
Perfect, fast delivery and beautiful products Thank you
Acheteur Vérifié
purchased on 02/01/2022
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5
/5
★★★★★
Extremely fast and careful shipment. I recommend it!
Acheteur Vérifié
purchased on 03/01/2022
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2
/5
★★☆☆☆
I received a leaky jar which spilled in transit and I contacted to organise a replacement or partial refund, but there was no reply. Delicious product but Very disappointing customer service.
Acheteur Vérifié
purchased on 26/12/2021
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5
/5
★★★★★
Nice store. If you want to make a remote gift online, the shipping costs are a bit high, but the service is very fast.
Acheteur Vérifié
purchased on 28/12/2021
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5
/5
★★★★★
Trop super Je suis un de vos chauffeurs qui deliver votre marchandises et habite a 2 km de chez vs j'avais besoin d'envoyer un cadeau a 1 personne importante Elle a été plus-que-parfait ravie de votre colis Encore merci patricia N
Acheteur Vérifié
purchased on 30/12/2021
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5
/5
★★★★★
Nothing to report.
Acheteur Vérifié
purchased on 26/11/2021
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1
/5
★☆☆☆☆
If I can recommend the products on the site, I can't recommend the site itself. Two years in a row I went through them for an order to be delivered to my parents as a gift. Two years in a row the parcel was not delivered, the first never arrived and I was billed for it, and this year it could not be delivered by the post office, which notified me. It was only by contacting the postal services that I was able to have the address incorrectly noted by the site changed - they had noted only the surname and the town of delivery. I'd like to thank the post office for delivering the parcel, but certainly not Mathilde's counter. I like their products but I will never order via their website again, sorry.
Acheteur Vérifié
purchased on 11/12/2021
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Answer from Le Comptoir de Mathilde
Hello, Thank you for your comment which we have taken note of. Concerning the delivery, we are sorry that the products were not delivered to the address you requested. Please note that only you can enter the delivery address on our website and that our team is not supposed to do it for you to avoid this kind of mistake. For the next times, we invite you to enter directly on our website the delivery address of your parents instead of asking us to do it for you. We wish you a nice day! Sincerely, Le Comptoir De Mathilde
2
/5
★★☆☆☆
Gourmet surprise = recipe ?
Acheteur Vérifié
purchased on 05/12/2021
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5
/5
★★★★★
Order received as expected
Acheteur Vérifié
purchased on 25/12/2021
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5
/5
★★★★★
The delivery was very fast unfortunately my items arrived broken, it's a shame they were to offer.
Acheteur Vérifié
purchased on 28/12/2021
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5
/5
★★★★★
Fast delivery, as ordered. I recommend
Acheteur Vérifié
purchased on 21/12/2021
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4
/5
★★★★☆
The site is easy to use
Acheteur Vérifié
purchased on 18/12/2021
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5
/5
★★★★★
The site is very easy to use, the order I placed super and fast and above all very well packaged and very good product I recommend
Acheteur Vérifié
purchased on 21/12/2021
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5
/5
★★★★★
Package received on time and very well packaged
Acheteur Vérifié
purchased on 15/12/2021
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5
/5
★★★★★
Package arrived quickly, as described and very, very well packaged.
Acheteur Vérifié
purchased on 16/12/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 17/12/2021
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3
/5
★★★☆☆
A box arrived torn
Acheteur Vérifié
purchased on 20/12/2021
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
Acheteur Vérifié
purchased on 16/12/2021
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5
/5
★★★★★
Super. Fast delivery. Products very well packaged.
Acheteur Vérifié
purchased on 21/12/2021
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5
/5
★★★★★
Fast. Efficient. Very good.
Acheteur Vérifié
purchased on 20/12/2021
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3
/5
★★★☆☆
Quality products.
It's a pity that two of the packages were torn, which wasn't great as a gift...
Acheteur Vérifié
purchased on 21/12/2021
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5
/5
★★★★★
Fast delivery, product conforms
Acheteur Vérifié
purchased on 16/12/2021
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2
/5
★★☆☆☆
It arrived on time, but the chocolate was in cut pieces... I think it's because of the transport.
Acheteur Vérifié
purchased on 14/12/2021
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4
/5
★★★★☆
Fast delivery, well packaged items, but very high shipping costs if the order is under 60€.
Acheteur Vérifié
purchased on 13/12/2021
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