9.8/10
★★★★★
based on 311 reviews published

Latest customer reviews

5/5
★★★★★
Great!!!
Christiane V.
Christiane V.
purchased on 30/01/2025 
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3/5
★★★☆☆
A little downside: to accompany this purchase, I received a dozen e-mails in all from the time I placed the order until my opinion. Don't forget that sending e-mails pollutes and consumes a lot of energy. Too bad
Bénédicte F.
Bénédicte F.
purchased on 26/01/2025 
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Answer from Ma Petite Laine
Dear Bénédicte, thank you for your constructive feedback. We appreciate your concern about the environmental impact of emails and will consider reducing the frequency of our communications to minimize this footprint. Your opinion helps us to improve our service, and we look forward to satisfying you fully on your next visit to "Ma Petite Laine". See you soon! Agathe and Olivia
5/5
★★★★★
Very nice package, small technical sheets very appreciated.😍 I will order again but,to have the pleasure of knitting it myself 😃 very soft wool and well sheathing.
Hélène U.
Hélène U.
purchased on 31/01/2025 
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5/5
★★★★★
I love everything about it: the efficient cocoon, the friendly after-sales service...
Agathe V.
Agathe V.
purchased on 04/08/2024 
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5/5
★★★★★
Very nice experience and being a beginner, the videos are very valuable. I hope my grandchildren will be well cocooned.
Bich T.
Bich T.
purchased on 06/11/2024 
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5/5
★★★★★
Explanations should be clearer
Catherine H.
Catherine H.
purchased on 19/01/2025 
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5/5
★★★★★
Original, very pretty and all cozy 🤗 I started knitting the kit, the start for my level is not obvious. I will try to succeed. Thank you for your creation.
Sandrine V.
Sandrine V.
purchased on 05/12/2024 
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5/5
★★★★★
Very pleasant wool to knit...the cocoon and bonnet kit will be offered to a friend's daughter who is resting following a pocket fissure at 24 weeks...only small downside: the explanations don't always correspond to the video. As a neonatal nurse at st luc in Brussels, I would have liked to knit a "test" cocoon for our little patients...
Damienne J.
Damienne J.
purchased on 29/11/2024 
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5/5
★★★★★
Well-packed but not over-packed, good quantity of wool, clear pattern explanations, tutorial video helps with almost all the steps (not the increases at the bottom).
Youna B.
Youna B.
purchased on 25/01/2025 
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5/5
★★★★★
Package received quickly. Very clear explanations. Very soft wool. I am very satisfied with my purchase.
Florence M.
Florence M.
purchased on 24/01/2025 
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5/5
★★★★★
Delighted with the exchanges and the help received. The video tutorials are an olys. Wool very pleasant to knit.
Corinne H.
Corinne H.
purchased on 19/08/2024 
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5/5
★★★★★
Very good.
Valérie B.
Valérie B.
purchased on 17/09/2024 
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5/5
★★★★★
From order to delivery, everything went smoothly. My psychologist niece, who is due to give birth soon, finds the concept extra and the wool of the cocoon extremely soft. She can't wait for her baby to feel comfortable in it, and to get a good night's sleep 😉 !
Anne M.
Anne M.
purchased on 06/01/2025 
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5/5
★★★★★
Very nice and good product!
Yves W.
Yves W.
purchased on 29/01/2025 
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5/5
★★★★★
Order arrived promptly with a gift of markers and a totebag. The wool is soft and free from animal suffering.
Valérie L.
Valérie L.
purchased on 29/01/2025 
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5/5
★★★★★
High quality wool, quickly received, clear and detailed explanations, I recommend.
Anne P.
Anne P.
purchased on 09/09/2024 
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2/5
★★☆☆☆
I have placed 3 orders with ma petite laine for birth kits and merino clothing. The products are great. The reason I only put 2 stars is due to the mistakes made during deliveries and the after-sales service which is simply not up to scratch. One of my orders was blocked at customs (I live in Switzerland). I had to contact the delivery company directly to find out about my parcel, and give them the information about my order that should have been sent beforehand. This order contained an error: a cocoon ordered in size 2 was delivered in size 1. The indication of this size on the label is practically illegible and I realized the error late. After pointing it out, ma petite laine didn't take any responsibility for this obvious error and offered me a 15-euro credit on my next order as compensation (for a 100-euro cocoon that I can no longer use for my baby)... I'm very disappointed!
Chantal Emilie D.
Chantal Emilie D.
purchased on 08/09/2024 
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Answer from Ma Petite Laine
Hello Chantal,
I need to clarify a few things...
We did indeed make a mistake at the time of delivery, which you informed us of 6 months later, when the cocoon had been used.
We tried to contact you by phone several times, and offered you a refund and a gift voucher...
As for delivery, unfortunately customs in Switzerland sometimes pose a problem.
Thank you for your understanding! We do our utmost to satisfy our customers...
5/5
★★★★★
Carefully prepared parcel and quick delivery time. pleasant and easy to knit with the detailed explanations. However, I did notice a mistake in the explanations for the twisting part: in row 1, in the section to be repeated, you should not make 7 purl stitches but 6, and consequently in row 2, 6 stitches on the right and not purl. The final result is very pretty, and I had enough wool to make the booties.
Brigitte C.
Brigitte C.
purchased on 27/01/2025 
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5/5
★★★★★
PERFECT
Patricia J.
Patricia J.
purchased on 27/12/2024 
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5/5
★★★★★
Hello, Super happy with my purchase, Can't wait for my granddaughter to arrive to cocoon her in it. Thank you
Corinne P.
Corinne P.
purchased on 24/01/2025 
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5/5
★★★★★
Easy order, fast delivery, nice box however the item would have deserved to be wrapped in tissue paper
Dominique M.
Dominique M.
purchased on 27/01/2025 
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5/5
★★★★★
Delighted with my purchase, great quality.
Chloé G.
Chloé G.
purchased on 24/01/2025 
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1/5
★☆☆☆☆
Hello Too bad you can't put 0 stars. Lousy sales service. I had lost the cocoon pattern. Despite my purchases of "around" 300€ from your company, I was told that to get a new copy I had to send a stamped envelope. The height of pettiness, when everything else is very expensive with you. You're really taking advantage of the fact that when it comes to babies, people are prepared to spend anything.
Yvette M.
Yvette M.
purchased on 04/11/2024 
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Answer from Ma Petite Laine
Hi Yvette, we're sorry you're disappointed, we explained to you that we don't send the pattern back by email for company legal reasons, and that we could add it to an order for you.
When you lose a phildar or other catalog, I doubt it will be sent back to you free of charge...sorry for your disappointment, but please know that we do our utmost to ensure our customers' satisfaction....
5/5
★★★★★
Order received very quickly. I appreciate not having to wash the cocoon before use. The baby isn't born yet, so no feedback yet!
Odile D.
Odile D.
purchased on 27/01/2025 
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5/5
★★★★★
Very good
Catherine S.
Catherine S.
purchased on 27/01/2025 
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5/5
★★★★★
Great product
Florence C.
Florence C.
purchased on 27/01/2025 
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5/5
★★★★★
Very good
Colette D.
Colette D.
purchased on 27/01/2025 
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5/5
★★★★★
I'm delighted with this lovely package, including a little canvas bag with a label, plus a gift explications cocoon for the doll, plus the video.
Christine Z.
Christine Z.
purchased on 24/01/2025 
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5/5
★★★★★
Very pleasant for little Raphael and comfortable for young parents.
Isabelle P.
Isabelle P.
purchased on 14/11/2024 
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5/5
★★★★★
Fast and efficient. Very nice quality cocoon.
Kiruba G.
Kiruba G.
purchased on 21/01/2025 
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