/10
★★★★★
based on 412 published reviews
★★★★★
based on 412 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Disappointed with the service, the item was supposed to be delivered within 24-48 hours, but the deadline was not met because the item was no longer in stock.... no contact to let me know. I had to change product ... and especially no gesture co!!! Please note that delivery costs 12€!!!
Acheteur Vérifié
purchased on 26/04/2019
Translated review
Answer from
MODE ET CAFTAN
Hello, Thank you for taking the time to provide us with your feedback. We are very sorry to read about your dissatisfaction with our services. Once again, we sincerely apologize for this inconvenience. As we explained to you by e-mail, this belt was not in stock at the time of your order. As these are handmade items from Morocco, restocking takes several days. Regarding your comment on shipping costs, we would like to point out that these are based on the weight of the item and we do not make any profit from them. We would be delighted to grant you a commercial gesture on your next purchase, simply by asking us.
Yours sincerely
Yours sincerely