/10
★★★★★
based on 419 reviews published
★★★★★
based on 419 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Information is missing from the product descriptions.
Ouahchia M.
purchased on 21/08/2023
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3
/5
★★★☆☆
The site is good even if I had trouble finding the dress even if I wrote the reference on the search bar and the payment was a bit badly explained.
Yasmine R.
purchased on 25/02/2023
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3
/5
★★★☆☆
Good delivery time but disappointed by the product this time unlike my previous orders. Too bad
Acheteur Vérifié
purchased on 08/05/2022
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2
/5
★★☆☆☆
Medium
Acheteur Vérifié
purchased on 25/03/2022
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3
/5
★★★☆☆
A little complicated to understand
Acheteur Vérifié
purchased on 26/06/2021
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3
/5
★★★☆☆
The product was fast and conformed to the order, but during a length alteration, my seamstress noticed a huge flaw: the caftan was much longer in the front than in the back!
Acheteur Vérifié
purchased on 21/12/2020
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Answer from MODE ET CAFTAN
Hello, Thank you for your opinion, however, we point out that this was not a defect, the model is designed like that. Sincerely, Mode & Caftan
2
/5
★★☆☆☆
Comment on the photos on the site - The color of the caftan does not match the image. On the picture it's turquoise and the caftan is anise green. The colors of the embroidery don't match the colors in the picture either. The caftan looks good in the photo. This is not the case in real life.
Acheteur Vérifié
purchased on 11/08/2020
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Answer from MODE ET CAFTAN
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3
/5
★★★☆☆
Very fast delivery and thank you!
Acheteur Vérifié
purchased on 23/07/2020
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3
/5
★★★☆☆
Good, reliable and serious site that offers nice choices with very good customer service. Shipment on time and with tracking number. It's simple, this site is my reference in France for caftan/takchita.
Acheteur Vérifié
purchased on 04/06/2018
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3
/5
★★★☆☆
A little disappointed because the dress was not similar to the photo but delivery respected.
Acheteur Vérifié
purchased on 02/02/2018
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Answer from MODE ET CAFTAN
Hello, Thank you for your feedback. It would have been wise to contact us to find a solution to your dissatisfaction. As the caftan is a handcrafted product, there may be occasional (but rare) differences. However, we always try to maintain the harmony of the outfit. We're sorry, however, that we weren't able to fully satisfy you with this order.
3
/5
★★★☆☆
Size problem I keep it for the price it's not too bad I'll try to lose weight
Acheteur Vérifié
purchased on 15/04/2017
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3
/5
★★★☆☆
The customer service side, nothing to say.
Acheteur Vérifié
purchased on 02/03/2016
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3
/5
★★★☆☆
Fabric too fragile. Clings to jewels ...
Acheteur Vérifié
purchased on 02/09/2015
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3
/5
★★★☆☆
Waiting time is long
Acheteur Vérifié
purchased on 18/06/2015
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3
/5
★★★☆☆
Fast delivery, reliable website
Acheteur Vérifié
purchased on 16/06/2015
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3
/5
★★★☆☆
There's room for improvement.
Acheteur Vérifié
purchased on 27/03/2015
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