9.4/10
★★★★★
based on 7328 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Ok
Kurt Dagobert D.
Kurt Dagobert D.
purchased on 06/09/2024 
1/5
★☆☆☆☆
I did not receive my order
Daniela B.
Daniela B.
purchased on 31/08/2024 
1/5
★☆☆☆☆
Ich habe keine Produkt ehrhalten , und Sie wollen mir nicht zurück schicken . Ich empfehle nicht mehr weiter , auch in mein Tiktok Kanal
Zaeem K.
Zaeem K.
purchased on 25/08/2024 
1/5
★☆☆☆☆
Die Lieferung mit der Firma DPD ist einfach ein Albtraum, eine Lüge dieser Firma, keine Lieferung. Das ist der einzige Grund, warum ich nichts mehr bestellen möchte.
Svetlana M.
Svetlana M.
purchased on 11/08/2024 
1/5
★☆☆☆☆
Package has not been delivered yet
Nicola A.
Nicola A.
purchased on 09/08/2024 
1/5
★☆☆☆☆
I have made repeated attempts to talk with customer service about their international shipping and the difficulties I'm having with DHL. No one has replied to me.
Ann K.
Ann K.
purchased on 30/06/2024 
1/5
★☆☆☆☆
It is stuck in Customs for some reason. I have ordered these same items before and had no problems or told I would need to do something else to order these products.
Gary C.
Gary C.
purchased on 20/04/2024 
1/5
★☆☆☆☆
I have repeatedly sent inquiries to their customer service department with no response. The shipping costs twice as much as the product. I have requested that my multiple items be combined.
Ann K.
Ann K.
purchased on 24/03/2024 
1/5
★☆☆☆☆
You sent me 5 of Biogaran Conseil – Magnesium/Vitamin B6 (48mg/5mg) Film-Coated Tablets – Pack of 50 , All Expires on 10 / 24 . no good at least one or 2 years expiration date for the product not 7 months . At least communicate the problem with the customer . If I new this short expiry date I would not have ordered , I can only finish 2 or three boxes all the rest in the in the trash waist of money . Not satisfied with the product at all. On the other hand the Ibufetum – Ibuprofen (5%) Gel for Twists and Sprains – 60g Tube is super prefect expiration date 06 / 26 Five stars .
Rabah E.
Rabah E.
purchased on 19/03/2024 
1/5
★☆☆☆☆
I didn't receive my order and I wrote to them to know about my order and they didn't answer
Yeny G.
Yeny G.
purchased on 20/02/2024 
1/5
★☆☆☆☆
Pills very effective
Lynn N.
Lynn N.
purchased on 08/02/2024 
1/5
★☆☆☆☆
Everything was ok, I received it rather quick
Barbara H.
Barbara H.
purchased on 29/01/2024 
1/5
★☆☆☆☆
The shipment has not arrived.
Oksana Z.
Oksana Z.
purchased on 07/01/2024 
1/5
★☆☆☆☆
Very good service
Helle A.
Helle A.
purchased on 10/01/2024 
1/5
★☆☆☆☆
On your website it says 3 days is an estimate time to receive the product bought from you, but my products didn't even move from the 4th of January.\nI bought sneakers from Japan and they arrived before your parcel that is around 1k kilometer far from where i am from.\nThe problem i am travleing on 15th January, i don't need what i bought from you anymore if i cannot have it before that.\nVery bad experience and slow service, will never buy from you again, no thanks you
Radouane B.
Radouane B.
purchased on 30/12/2023 
Translated review
1/5
★☆☆☆☆
Big dhl delay of 1 week, products might not be good.\nwe have an account with dhl, delays on all shipments from early december\ni suggest to get refund by dhl when shipments are very late
Pinna B.
Pinna B.
purchased on 03/12/2023 
Translated review
1/5
★☆☆☆☆
I have repeatedly asked to speak with someone from your customer service department. The medicine that I am ordering is for my child with a rare terminal illness. I'm having difficulty with DHL service which could be addressed at your end. \nJe parle français.
Ann K.
Ann K.
purchased on 29/11/2023 
Translated review
1/5
★☆☆☆☆
BUENOS DÍAS, LLEVO AÑOS COMO CLIENTE Y NUNCA HE TENIDO PROBLEMAS CON LOS ENVIOS QUE ME HAN ENVIADOS SIEMPRE A MI DIRECCION QUE SIGUE SIENDO LA MISMA, PERO EL PEDIDO ULTIMO QUE HE HECHO TODAVIA NO LO HE RECIBIDO, POR LO QUE ESTOY DIGUSTADA CON LA GESTION. \nDetalle de todos los pasos\nFechas Pasos\nMartes, 7 de noviembre\nSu paquete no pudo ser entregado debido a un problema de dirección. Será devuelto al remitente.\nMartes, 7 de noviembre\nSu paquete se encuentra en el lugar de entrega que sirve a su dirección. Lo preparamos para la entrega.\nLunes, 6 de noviembre\nSu paquete continuará viajando a su territorio de destino.\nSábado 4 de noviembre\nSu paquete está en tránsito en nuestras plataformas logísticas.\nViernes, 3 de noviembre\nSu paquete ha sido entregado en una oficina de correos.\nViernes, 3 de noviembre\n¡Su Colissimo pronto nos será confiado! Está siendo preparado por su remitente.
Maria Teresa G.
Maria Teresa G.
purchased on 02/11/2023 
Translated review
1/5
★☆☆☆☆
We have not yet received our package.\nAlice Dorsey
Alice D.
Alice D.
purchased on 27/10/2023 
Translated review
1/5
★☆☆☆☆
I ordered isn't coming I asked them to they are have bad customer service they didn't like to speak with you everyone you have to be careful i send email to refund my money back they are refusing they block me as well be careful they are scam people
Ali A.
Ali A.
purchased on 27/09/2023 
Translated review
1/5
★☆☆☆☆
Die Lieferung wurde schnell angekündigt. Aber die Auslieferung konnte nicht ausgeführt werden, da angeblich die Adresse keine Hausnummer enthält. Ich sollte dann für die Nachlieferung *** überweisen. Wie sich herausstellte, war dies eine Finte. Man wollte nur an meine Kontodaten kommen. Als der Bote gemerkt hat, dass er nicht zum Ziel kam Wurde das Päckchen doch geliefert mit einer fadenscheinigen Entschuldigung. Denn die Adresse war korrekt und enthält auch die richtige Hausnummer. Ich frage mich nun, ob sie den richtigen Lieferanten gewählt haben in Klammern DHL?
Uwe S.
Uwe S.
purchased on 27/08/2023 
Translated review
1/5
★☆☆☆☆
Unfortunately I have not received my pursennide order order ID BUQSPSHNG. Thank you for explaining the reason for the delay. I hope the technical problem will be solved in the near future. \n***
Sarah W.
Sarah W.
purchased on 05/08/2023 
Translated review
1/5
★☆☆☆☆
Hello,\nI ordered septivon, but more than half of the packages were opened and the seal was broken! Which explanation do you have? \nThank you
Babak R.
Babak R.
purchased on 29/05/2023 
Translated review
1/5
★☆☆☆☆
Negative - My order was modified without consulting me and I had no opportunity to cancel or amend my order before the remaining part of my order was shipped. The shipping cost to Australia with DHL for the part order was the same as the shipping cost paid when I placed my my total order and is expensive, so I was very upset about not being consulted and given an opportunity to revise my order. Moreover, the reason given for part of my order being cancelled was that I had ordered pressurised cans - this was not correct; the items I ordered were pump action sprays and not aerosols; this shows bad classification of your products and no clear warnings for items you will refuse to ship.Positive - Otherwise I found the website easy to use and the delivery was fast.
Glenn B.
Glenn B.
purchased on 21/05/2023 
Translated review
1/5
★☆☆☆☆
The order never arrived
Pietro Antonio N.
Pietro Antonio N.
purchased on 04/05/2023 
Translated review
1/5
★☆☆☆☆
I ordered infant milk for delivery to the USA and once I arrived in the country I was informed that delivery was forbidden in the USA. I would have liked your site to check which products are allowed to be delivered before offering them. I've had to pay for *** of deliveries for nothing.
Hélène R.
Hélène R.
purchased on 25/01/2023 
Translated review
1/5
★☆☆☆☆
Hi ***I purchased melatonin from you on 9/1 and the package still hasn't arrived.So in the tracking it seems that it was sent from France, but it didn't reach me and 10 days have already passed.I was promised it would arrive in 3 days.This is particularly urgent for me.
Yaffit S.
Yaffit S.
purchased on 09/01/2023 
Translated review
1/5
★☆☆☆☆
My order was marked as delivered but was never delivered. I have contacted this company for help and/or a refund and haven't heard anything back. Very poor service!
Emily S.
Emily S.
purchased on 10/11/2022 
Translated review
1/5
★☆☆☆☆
I ordered from the USA and my order went back to the sender. DHL didn't deliver, "my health corner" couldn't provide me with an invoice in English. I don't know why it didn't work. I hope to get a refund.
Anne S.
Anne S.
purchased on 26/09/2022 
Translated review
1/5
★☆☆☆☆
***\I never received my order. I'm still waiting for my delivery of 2 boxes of Guronsan. I've already sent an email to your customer service department....but nothing so far. On the tracking ...it says that it was delivered on the 1st of August....But nothing at all...I'm really disappointed....\nI'm counting on you to do everything you can so that I can receive what I paid for....\nThank you for taking the time to solve this problem as soon as possible.
Denis A.
Denis A.
purchased on 23/07/2022 
Translated review