/10
★★★★★
based on 7205 published reviews
★★★★★
based on 7205 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Turns out to be far more expensive than I found elsewhere. And, perhaps because I didn't look carefully enough, I received the 75ml versions when I'd been expecting the 125ml versions.
Andrew S.
purchased on 18/07/2024
2/5
★★☆☆☆
Still not received my parcel. They tried to help but still no delivery
Achilleas K.
purchased on 04/07/2024
2/5
★★☆☆☆
I bought 10 boxes of Macrogol 4000, and four of them were from Sandoz Laboratory. However, I didn’t know that product has orange flavor, as the website there is no this information. On the website the description is just: “Macrogol 4000 Sandoz, 10g, Box of 20 Sachets.” Any mention about orange flavor. My advice is let it clear on the website to avoid misunderstanding. I do not drink Macrogol with flavor. How can I return these 4 boxes from Sandoz? What is the return policy of Mon Coin Sante? I sent an email but no one answered.
Claudia K.
purchased on 03/07/2024
2/5
★★☆☆☆
When I placed my order, I was encouraged to exceed a certain threshold to avoid paying shipping costs. On the other hand, at the checkout, if you want to receive your package at home, you have to pay shipping costs. Why not indicate this beforehand? I don't think that's very honest. I don't think I'll ever order from Chez vous again, even though I was previously satisfied. Stop being too greedy, it's counterproductive.
Francois L.
purchased on 02/07/2024
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Answer from
Mon coin santé
Hello François, thank you for your review of our Mon Coin Santé website. We are sincerely sorry for the confusion regarding shipping costs, but it is clearly stated in our terms and conditions of sale that delivery is offered for orders over €69 (incl. VAT) to a relay point and not to your home address. We have taken note of your comment and will do our utmost to clarify this information before finalizing the order. We hope you will continue to trust us for your future purchases. Sincerely, the Mon Coin Santé team.
3/5
★★★☆☆
Two Stodaline ordered. 1 was smashed up.
Olivera M.
purchased on 29/04/2024
3/5
★★★☆☆
The product is very good, but the receivement was bad.
Maria S.
purchased on 24/04/2024
2/5
★★☆☆☆
You have presented an unavailable product that misleads the consumer
Alain M.
purchased on 06/04/2024
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Answer from
Mon coin santé
Hello Alain, thank you for sharing your review of Mon coin santé. We are sorry that you have encountered difficulties with an unavailable product. We do our best to always offer quality products to our customers, but sometimes unforeseen situations can arise. We take e
3/5
★★★☆☆
Great turn around time from France to the U.S. but expensive shipping . I wish they would let you order more at time which then would save on shipping!
Justina B.
purchased on 06/04/2024
3/5
★★★☆☆
The service is good
Alex T.
purchased on 16/03/2024
3/5
★★★☆☆
Long last shipment and no response about asking about order status.
Piotr B.
purchased on 01/02/2024
3/5
★★★☆☆
The letter carrier deliberately delayed delivery until Monday, even though I was at home on Saturday, because he was in a hurry! And it's not the 1st time the Post Office has done this. Choose another more reliable carrier. RAS for the contents of the parcel itself
Françoise B.
purchased on 13/02/2024
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Answer from
Mon coin santé
Hello Françoise, thank you for your feedback on our Mon coin santé website. We are very sorry to hear that you have encountered problems with the delivery of your parcel by La Poste. However, we are pleased to read that you were satisfied with the contents of your parcel. We take note of your comment and will pass on the information to our services. Thank you for your confidence. Kind regards."
2/5
★★☆☆☆
Good and on time, very satisfied
Mona M.
purchased on 20/01/2024
3/5
★★★☆☆
Ordered and received 3 Atepadene boxes. Validity reduced to June 2024 much too short...5 months.
François V.
purchased on 15/01/2024
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Answer from
Mon coin santé
Hello François, thank you for your review of Mon coin santé. We are sorry to hear that you have encountered a problem with the validity of the products you ordered. We will pass on your comment to our team so that it can be taken into account in our future supplies. We thank you for your confidence and hope to see you soon on our site. Sincerely, The Mon coin santé team.
3/5
★★★☆☆
Very good value for money. The delivery time was 5 days late.
Elbahji A.
purchased on 20/12/2023
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Answer from
Mon coin santé
Thank you for your positive review of Mon coin santé. We are delighted that you have appreciated our value for money. Concerning the delivery delay, we do our best to respect the announced deadlines, but it can happen that unforeseen events occur. We take note of your feedback and will strive to improve this point in the future. Thank you again for your trust and support.
3/5
★★★☆☆
I'm taking my stars away because the shipping costs are very high compared with other sites. But that's the only criticism I'd make. The service is fast and perfect.
Claire L.
purchased on 14/10/2023
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3/5
★★★☆☆
Order delivered quickly to the United KingdomBut the delivery costs are too highUnfortunately I am obliged to order occasionallyThe pharmaceutical product delivered was recommended to me by an Italian friend.
Michele C B.
purchased on 25/09/2023
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3/5
★★★☆☆
Registration on the website and shipping - excellent; Delivery is disgusting.
Gennady K.
purchased on 01/09/2023
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3/5
★★★☆☆
I really appreciate your pharmacy but every other time, there's a zealous customs employee who takes the pills and destroys them. Also the last delivery made by DHL, they left the delivery on the front gantry which is 2 meters from the sidewalk, they could have easily left the box between the doors.
Pierre G.
purchased on 20/08/2023
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2/5
★★☆☆☆
The product delivered is not exactly as displayed and ordered: flavonoids instead of purified flavonoid fraction.
Hubert J.
purchased on 27/10/2022
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3/5
★★★☆☆
Many difficulties to place order, because you do not accept the payment by the means E-CARTEBLEUE (nomad of the postal bank!!!!!!!!!nune answer SVP\nMERCI
Georges S.
purchased on 22/10/2022
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3/5
★★★☆☆
I am satisfied with the orders I have placed so far on your site. Fast shipping, phone calls that meet my needs. I regret one thing. It's that the fact that I only order homeopathy has never entitled me to any advantage, despite the substantial sums of my orders... Sincerely
Séverine M.
purchased on 04/03/2022
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2/5
★★☆☆☆
Items shipped only in part, but payment taken in full. The remainder of the items are awaiting shipment at a later date neither confirmed nor specified without giving the customer the choice to cancel these items and a refund of said items. This is bizarre as it is possible in other online pharmacies.
Cecile D.
purchased on 03/01/2022
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3/5
★★★☆☆
Delivery and product availability are good. But your website is horrible and only works properly with Microsoft browsers. You need to hire an IT specialist to make it work with Chrome and Firefox too.
Tania A.
purchased on 22/11/2021
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2/5
★★☆☆☆
Delivery was later than promised. I booked delivery 24-48 h...but received good a week later.
Marie R.
purchased on 09/11/2021
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3/5
★★★☆☆
Navigation on the site is slow and not easy, for example when you want to reorder based on subsequent orders you can not change the quantities you want and are forced to recommend the same quantities and can not add or redo the quantities or other items more or less on your previous order!!!!
Andre S.
purchased on 04/11/2021
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3/5
★★★☆☆
Is okay they can focus on the order I've sent !\nThey've send different medication spasfon as I've used buy!!
Salim R.
purchased on 23/09/2021
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3/5
★★★☆☆
I am always satisfied with products from you but this last time the delivery courier was horrible. It took me over five days to sort it out and several trips. The courier was ***.
Jennifer C.
purchased on 25/08/2021
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2/5
★★☆☆☆
I haven't received my order.
Robert K.
purchased on 22/04/2021
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3/5
★★★☆☆
The order went well but the medicine boxes were not sufficiently protected in the parcel and the tablets were in crumbs and dust in the tubes on arrival. I sent an email about this but never received a reply.
Marc P.
purchased on 22/02/2021
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3/5
★★★☆☆
Navigation on the site not very practical. Very fast delivery.
Acheteur Vérifié
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3/5
★★★☆☆
1. Large selection of homeopathy at good prices. \n2. The site is inconvenient, badly designed, so the search takes a long time. If you type VAB instead of V.A.B.you get no results. If you delete 1 letter in the word you're looking for, the whole word is deleted! When you search with the alphabet, don't expect the search engine to give you the right letter. If you're looking for the letter C, you'll go through A and B. So the search engine needs a makeover.
Acheteur Vérifié
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2/5
★★☆☆☆
Delivery from another brand of a product *** less expensive than the one ordered and paid for. Today, I discovered that it was "sold out" on the website. The day after delivery, I had asked by e-mail for the procedure to follow for the return of the product delivered but not ordered. No reply other than a refund to my bank account of the difference between the two products! Not only was my request not processed correctly, but I had to do some research to find out why my account had been credited with *** euros... So I'll repeat my request: how can I return the replacement product and receive a full refund" for the "sold out" product.
Acheteur Vérifié
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3/5
★★★☆☆
Site not flexible! Quite a few products missing: not offered or unavailable.
Acheteur Vérifié
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3/5
★★★☆☆
No problem with delivery, very difficult to find products on the site this time
Acheteur Vérifié
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3/5
★★★☆☆
On the whole, the products were well received, but I have a problem with a product that didn't satisfy me at all. fixobridge, I've sent an email and am waiting for a reply. defective product? I don't know. \On the other hand, the product is more expensive overall than other competitors.
Acheteur Vérifié
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3/5
★★★☆☆
You've completely disregarded our comments: poor stock management, missing products. I order almost every month for 1 amount ranging from 60 to over 90 euros. A small gift, like at the very beginning, would be welcome and wouldn't cost you much!
Acheteur Vérifié
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3/5
★★★☆☆
I was surprised not to see the product name ARTHRODRAINOL on the bottles.
Acheteur Vérifié
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3/5
★★★☆☆
Many items that would interest me are missing. \nI'm still a very good and loyal customer (cf. My order history) but I'm very disappointed at Christmas time not to find a single little gift or note. Not even 1 mini pocket calendar like Mrs. *** used to have. \You won't be surprised if I go elsewhere soon.
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2/5
★★☆☆☆
No problems.well organized
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3/5
★★★☆☆
Hello, I find your site very complicated. To order
Acheteur Vérifié
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3/5
★★★☆☆
Delivery too slowSite not always up to date for products on offer
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2/5
★★☆☆☆
Out of 3 pairs of compression socks ordered:\n-2 pairs are no longer sold (A phone call warned me of this and I opted for an equivalent proposal)\n-the 3rd pair ordered in "ash grey surfine"\nwas delivered in "fine black"\nIn conclusion, even if the interlocutor was nice on the phone, I find that it's "a little too much"\nCordially
Acheteur Vérifié
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3/5
★★★☆☆
A small gift such as a calendar or samples, or 1 small gesture, would be much appreciated. I still think I'm & a good and loyal customer!
Acheteur Vérifié
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3/5
★★★☆☆
I received an item that didn't match my order. I immediately sent an e-mail to report it, and three days later I've had no response (even a message telling me that my request would be taken into account). What's more, it was very difficult to place the order, as the site "bugged" several times.
Acheteur Vérifié
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3/5
★★★☆☆
Hello,My order was supposed to arrive in 48 hours, but we received it 1 week later (all items were available). However, the money was debited within 48 hours.....
Acheteur Vérifié
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3/5
★★★☆☆
Good order trackingBut high shipping costs
Acheteur Vérifié
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3/5
★★★☆☆
The service is adequate. I would like to add an important comment: you are a pharmacist who is authorized to provide a care sheet, so why don't you issue one for compression socks on presentation of a doctor's prescription? Other sites that are not pharmacies issue care sheets on presentation of a prescription. This part needs to be improved!
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3/5
★★★☆☆
***
Acheteur Vérifié
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3/5
★★★☆☆
Bonjour votre site et un peu compliqué pour commander ou bien c'est moi!
Acheteur Vérifié
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3/5
★★★☆☆
There's too much time between sending the order online and receiving the product.
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3/5
★★★☆☆
Following the 1st order, I'm a bit disappointed by the dental glue container, it's difficult at the end of the tube to get the product out and so it's a waste...!
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2/5
★★☆☆☆
Ordered online at the end of November, package shipped on December 4 and December 7, 2017 package still not received, I will no longer order from this site, very disappointed.
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3/5
★★★☆☆
Good quality item but compartments too small for 8 drugs.
Acheteur Vérifié
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2/5
★★☆☆☆
Difficulty collecting parcel from post office Notice of dispatch and arrival at post office different
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3/5
★★★☆☆
Your site is very slow and doesn't load well. It's annoying and discouraging. Small cafeaux like echantilons like other signs would be welcome.
Acheteur Vérifié
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2/5
★★☆☆☆
For my first order on this site placed on 18/09/2017 still not received to date 27/09/2017.No information (approximate date of shipment) provided for this one.Having other products to order I could have them attached to this one given the shipping time that would have saved me additional postage.Very disappointed by this first experience.
Acheteur Vérifié
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3/5
★★★☆☆
Processing and shipping time far too long (48 hours to prepare an order and deliver it to the carrier).
Acheteur Vérifié
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3/5
★★★☆☆
Delivery times too long
Acheteur Vérifié
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3/5
★★★☆☆
I'm quite satisfied with the offer (despite being out of stock at times); very satisfied with the delivery: (content and speed) BUT A BIG PROBLEM WITH YOUR WEBSITE WORKING AT THE TIME OF ORDERING: last time I had to try 3 times, this time 4! What's really distressing is that the problem occurs at checkout when we've already entered our credit card details. And when we want to contact you, the e-mail doesn't go through! And there's often a PROBLEM AT THE PRODUCT SEARCH TIME too: if your system is to be believed, you don't have any of the products we're looking for, and we have to scroll through numerous pages to discover that you do in fact have what we're looking for. IN BRIEF: the time it takes to search and the potential risks at checkout are likely to become prohibitive and may prompt people to look elsewhere.\nHappy to have finally been able to share my problems.\nThanks
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3/5
★★★☆☆
Drug noted as available and not available not up to date
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