/10
★★★★★
based on 7328 published reviews
★★★★★
based on 7328 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
1. Large selection of homeopathy at good prices. \n2. The site is inconvenient, badly designed, so the search takes a long time. If you type VAB instead of V.A.B.you get no results. If you delete 1 letter in the word you're looking for, the whole word is deleted! When you search with the alphabet, don't expect the search engine to give you the right letter. If you're looking for the letter C, you'll go through A and B. So the search engine needs a makeover.
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2/5
★★☆☆☆
Delivery from another brand of a product *** less expensive than the one ordered and paid for. Today, I discovered that it was "sold out" on the website. The day after delivery, I had asked by e-mail for the procedure to follow for the return of the product delivered but not ordered. No reply other than a refund to my bank account of the difference between the two products! Not only was my request not processed correctly, but I had to do some research to find out why my account had been credited with *** euros... So I'll repeat my request: how can I return the replacement product and receive a full refund" for the "sold out" product.
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3/5
★★★☆☆
Site not flexible! Quite a few products missing: not offered or unavailable.
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3/5
★★★☆☆
No problem with delivery, very difficult to find products on the site this time
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3/5
★★★☆☆
On the whole, the products were well received, but I have a problem with a product that didn't satisfy me at all. fixobridge, I've sent an email and am waiting for a reply. defective product? I don't know. \On the other hand, the product is more expensive overall than other competitors.
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3/5
★★★☆☆
You've completely disregarded our comments: poor stock management, missing products. I order almost every month for 1 amount ranging from 60 to over 90 euros. A small gift, like at the very beginning, would be welcome and wouldn't cost you much!
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3/5
★★★☆☆
I was surprised not to see the product name ARTHRODRAINOL on the bottles.
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3/5
★★★☆☆
Many items that would interest me are missing. \nI'm still a very good and loyal customer (cf. My order history) but I'm very disappointed at Christmas time not to find a single little gift or note. Not even 1 mini pocket calendar like Mrs. *** used to have. \You won't be surprised if I go elsewhere soon.
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2/5
★★☆☆☆
No problems.well organized
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3/5
★★★☆☆
Hello, I find your site very complicated. To order
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3/5
★★★☆☆
Delivery too slowSite not always up to date for products on offer
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2/5
★★☆☆☆
Out of 3 pairs of compression socks ordered:\n-2 pairs are no longer sold (A phone call warned me of this and I opted for an equivalent proposal)\n-the 3rd pair ordered in "ash grey surfine"\nwas delivered in "fine black"\nIn conclusion, even if the interlocutor was nice on the phone, I find that it's "a little too much"\nCordially
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3/5
★★★☆☆
A small gift such as a calendar or samples, or 1 small gesture, would be much appreciated. I still think I'm & a good and loyal customer!
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3/5
★★★☆☆
I received an item that didn't match my order. I immediately sent an e-mail to report it, and three days later I've had no response (even a message telling me that my request would be taken into account). What's more, it was very difficult to place the order, as the site "bugged" several times.
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3/5
★★★☆☆
Hello,My order was supposed to arrive in 48 hours, but we received it 1 week later (all items were available). However, the money was debited within 48 hours.....
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3/5
★★★☆☆
Good order trackingBut high shipping costs
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3/5
★★★☆☆
The service is adequate. I would like to add an important comment: you are a pharmacist who is authorized to provide a care sheet, so why don't you issue one for compression socks on presentation of a doctor's prescription? Other sites that are not pharmacies issue care sheets on presentation of a prescription. This part needs to be improved!
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3/5
★★★☆☆
***
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3/5
★★★☆☆
Bonjour votre site et un peu compliqué pour commander ou bien c'est moi!
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3/5
★★★☆☆
There's too much time between sending the order online and receiving the product.
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3/5
★★★☆☆
Following the 1st order, I'm a bit disappointed by the dental glue container, it's difficult at the end of the tube to get the product out and so it's a waste...!
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2/5
★★☆☆☆
Ordered online at the end of November, package shipped on December 4 and December 7, 2017 package still not received, I will no longer order from this site, very disappointed.
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3/5
★★★☆☆
Good quality item but compartments too small for 8 drugs.
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2/5
★★☆☆☆
Difficulty collecting parcel from post office Notice of dispatch and arrival at post office different
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3/5
★★★☆☆
Your site is very slow and doesn't load well. It's annoying and discouraging. Small cafeaux like echantilons like other signs would be welcome.
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2/5
★★☆☆☆
For my first order on this site placed on 18/09/2017 still not received to date 27/09/2017.No information (approximate date of shipment) provided for this one.Having other products to order I could have them attached to this one given the shipping time that would have saved me additional postage.Very disappointed by this first experience.
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3/5
★★★☆☆
Processing and shipping time far too long (48 hours to prepare an order and deliver it to the carrier).
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3/5
★★★☆☆
Delivery times too long
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3/5
★★★☆☆
I'm quite satisfied with the offer (despite being out of stock at times); very satisfied with the delivery: (content and speed) BUT A BIG PROBLEM WITH YOUR WEBSITE WORKING AT THE TIME OF ORDERING: last time I had to try 3 times, this time 4! What's really distressing is that the problem occurs at checkout when we've already entered our credit card details. And when we want to contact you, the e-mail doesn't go through! And there's often a PROBLEM AT THE PRODUCT SEARCH TIME too: if your system is to be believed, you don't have any of the products we're looking for, and we have to scroll through numerous pages to discover that you do in fact have what we're looking for. IN BRIEF: the time it takes to search and the potential risks at checkout are likely to become prohibitive and may prompt people to look elsewhere.\nHappy to have finally been able to share my problems.\nThanks
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3/5
★★★☆☆
Drug noted as available and not available not up to date
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