/10
★★★★★
based on 7328 published reviews
★★★★★
based on 7328 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Your discount coupons don't work or are ridiculous, the loyalty points are non-existent or ridiculous. Never any small gifts like most of your competitors, even just one or 2 small samples, that's always a pleasure! ................
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Answer from
Mon coin santé
Thank you for your comment. You're right, loyalty points are non-existent on medicines and homeopathy; it's French law. As for parapharmacy, our discounts of €5 or more are always appreciated by our customers. But perhaps you don't receive our offers? Sincerely,Denis from MonCoinSanté
1/5
★☆☆☆☆
Does not respect deadlines, does not warn in case of supply problems and takes a long time to reimburse.
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1/5
★☆☆☆☆
#NAME?
Acheteur Vérifié
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Answer from
Mon coin santé
Thank you for your feedback. With over 6,000 products and also selling to pharmacies, we are not immune to stock errors. Please accept our apologies.\nWe remain at your disposal.\nDenis Louvegnies
1/5
★☆☆☆☆
Out of stock and not indicated when ordering
Acheteur Vérifié
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1/5
★☆☆☆☆
Delays not respected order placed on the 13th here we are on the 20th still nothing ... no message of information?
Acheteur Vérifié
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Answer from
Mon coin santé
Hello Sir,Your parcel left on the 19th and was delivered on the 21st. The email confirming shipment must have gone to your spam folder. We apologize for the delay.\nWe remain at your disposal.\nDenis Louvegnies
1/5
★☆☆☆☆
Too many reminders by e-mail, I don't read them anymore, too many make me regret having used your services, you mustn't harass the consumer!!! too bad!
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Answer from
Mon coin santé
Thank you for your comment. \nWe send promotions to satisfy our customers and are sorry that you feel harassed. \nOn MonCoinSanté we offer the choice of receiving or not receiving the newsletter when creating a customer account. In addition, each of our newsletters includes the words "do not receive any further offers", which you simply click on to unsubscribe. \nWe have just unsubscribed you from the list, you will no longer receive Newsletters. \nWe wish you a very good continuation,\nBien cordial, \nThe MonCoinSanté team
1/5
★☆☆☆☆
I placed an order on 22.01.2014, it is now January 31 and to date I have no news of my order. I can only judge the delay since I have not received my package, and the delay is far too long especially since I have received no news by mail of my order. I went several times to my account to see the progress but the order was still being prepared!
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1/5
★☆☆☆☆
I placed an order N° ****** on your site on 12/12 to have products for the arrival of my vacations and to survive against mosquitoes!\nYou announced to me by Email :\nMode of delivery :La Poste - Free delivery charges - Colissimo against signature (48/72 h) \nSuper! Still no parcel! \nI call this incompetence.\nSo as soon as it arrives it will leave again and I ask you to reimburse me.
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Answer from
Mon coin santé
Thank you for your testimonial. The 48/72h delivery times are for metropolitan France only. In your case, you are shipping to Guadeloupe, so these delivery times are obviously not the same. We will of course reimburse you upon receipt of your return package.
1/5
★☆☆☆☆
My order was placed on June 30th and I still haven't received anything!
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Answer from
Mon coin santé
Thank you for your order placed on the online pharmacy MonCoinSanté. An error occurred in our service and we did not see the payment of this one. We will send your package tomorrow.
1/5
★☆☆☆☆
As far as delivery is concerned, I'm satisfied, but what matters to me is effectiveness, and for the moment I'm just starting the treatment so I can't say anything yet about the quality and promised results of the product I've just bought...
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1/5
★☆☆☆☆
This MAY 22, 2013, I still have not received your shipment,,,???!!!\nThank you for calling me back please.
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Answer from
Mon coin santé
Thank you for your email. We have just called you. Indeed, the follow-up of the Post Office shows that your parcel is late and arrived in your department on the 23/05. You should receive it very soon.\nWe remain at your disposal.\nDenis \nMonCoinSanté
1/5
★☆☆☆☆
Hello, your prices are correct, nevertheless I am still waiting for my products.\nEn effet, je suis toujours en attente de réception de mon colis avec le numéro de suivi 6H00538751481\ncommande N°300012921.!!!!!
Acheteur Vérifié
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Answer from
Mon coin santé
Hello Sir,\nYes indeed following your call we are waiting for the Post Office to know if they found your package.\nWe remain at your disposal.\nDenis Louvegnies
1/5
★☆☆☆☆
The deliveryman doesn't even ring for delivery, leaving a delivery notice, and my post office was closed for the next day. it's annoying!!!
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Answer from
Mon coin santé
Thank you for ordering from MonCoinSanté. Indeed we understand that you are disappointed with the services of the post office. We are considering an alternative to the Post Office and leaving the choice of carrier to our customers.\nWe thank you for your testimonial and remain at your disposal.\nBien cordialement,\nDenis Louvegnies