/10
★★★★★
based on 4162 reviews published
★★★★★
based on 4162 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The packaging was damaged... but customer service is attentive!
Durgai P.
purchased on 06/03/2025
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3
/5
★★★☆☆
Disappointed by the processing time, they do not respect the times indicated on their site. No samples. Delivery costs are high compared to other sites.
Cécile G.
purchased on 24/11/2024
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Answer from MonCornerB
Hello, We have just become aware of your feedback. I am sorry that your experience on our site did not meet your expectations. You benefited from the promotional offer of our Magic Weekend, which was a 15% discount on your order. As specified in the conditions of this offer, no samples were added to the packages. Furthermore, since your order exceeded €65, you did not pay for shipping. As stated in our delivery conditions, any order placed on the weekend is only processed from Monday, and therefore shipped within 24 hours, which was precisely the case for your order. Have a nice day.
3
/5
★★★☆☆
I really like your site but recently I saw a product with non-clean ingredients and banned in organic. I am quite disappointed.
Anne-laure L.
purchased on 21/09/2024
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Answer from MonCornerB
Hello Anne-Laure, Thank you for taking the time to share your feedback on our site 🙂 All our products meet a specific charter. We scrutinize the composition of each new product before it is listed on our site. Would you be so kind as to email us the product you are referring to? We can then provide you with more information. Have a great day!
2
/5
★★☆☆☆
Product that was supposed to be sealed but wasn't properly. Dried cream was on the edge of the jar and the protective seal came off by itself because it was poorly placed and sealed... Message sent to customer service nearly a week ago, no response since. At €130 for the cream, I expected a sealed jar as it should be without dried cream on the edge... and at least a response from you. I have ordered several times without issues but I admit I am disappointed with the lack of feedback from you.
Oa M.
purchased on 29/04/2024
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Answer from MonCornerB
Hello, Thank you for your message and sorry for this issue. Unfortunately, we were not aware of your message. That is why we were unable to respond to you. We have contacted you directly by email to find a solution 🙂 Please feel free to reach out with any questions. Have a great day!
3
/5
★★★☆☆
Very disappointed not to have received any samples in my order, it is written on the site that beyond 100€, 5 samples are provided... This is the first time I order here and the first time that I have really received no samples.
Alice C.
purchased on 01/11/2023
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Answer from MonCornerB
Hello Alice, Thank you for taking the time to share your experience on our e-shop. As stated on the product page of our Advent Calendar, we do not add extra samples to calendar orders. This is for logistical reasons. We appreciate your understanding 🙂 We sincerely hope that you will enjoy the treasures in the calendar. We have outdone ourselves, as every year, to create a beautiful calendar filled with beauty gems for you. The entire MonCornerB team wishes you a lovely day!
3
/5
★★★☆☆
Significant decrease in the quality of the goodie bag and products.
Laetitia P.
purchased on 19/09/2023
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Answer from MonCornerB
Hello, Thank you for taking the time to share your feedback on our site. Our logistics team does its utmost to prepare your orders with care. However, we are sincerely sorry that the packaging of your order did not meet your expectations. We will escalate this! Please feel free to reach out to us by email so that we can understand what happened 🙂 Have a great day!
2
/5
★★☆☆☆
Disappointed with the birthday gift. The size is too small and it expires next month.
Najete B.
purchased on 25/08/2023
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Answer from MonCornerB
Hello Najete, Thank you for taking the time to share your feedback regarding your experience on our e-shop. We are sincerely sorry that the birthday gift you received did not meet your expectations. We do our best to select birthday gifts that we think you will like based on our stock. Regular checks are also carried out by our logistics team to ensure the proper compliance of the products you receive. However, we are confused that this was not the case this time. Please feel free to contact us by email so that we can find a solution 🙂 Have a great day!
3
/5
★★★☆☆
The delivery took more than 20 days, it was supposed to be a birthday gift and it arrived very late with no compensation.
Alexandra A.
purchased on 10/08/2023
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Answer from MonCornerB
Hello Alexandra, Thank you for taking the time to share your feedback on our site. Your package has been shipped within 24 hours. Unfortunately, delays may occur for some packages during their transportation by the carriers, which is completely beyond our control. We are sorry for this issue and hope that your order has brought you complete satisfaction! We wish you a wonderful day.
3
/5
★★★☆☆
The colors in the photos for the lipsticks are not representative of reality. So, I am a bit disappointed with my purchase...
Angélique T.
purchased on 26/07/2023
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Answer from MonCornerB
Hello, Thank you for taking the time to share your opinion on our site. We are sorry to read that the lipsticks do not meet your expectations 🙁 We do our best to describe the colors of the products and to add photos that best represent the products. Would you be so kind as to get back to us by email at [email protected] so that we can assist you and find a solution? Have a nice day!
2
/5
★★☆☆☆
Item is expensive compared to other shops. Review the sales service. I will not order again.
Sophie L.
purchased on 26/06/2023
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3
/5
★★★☆☆
Average, average!
Vinolia G.
purchased on 31/05/2023
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Answer from MonCornerB
Hello Vinolia, thank you sincerely for sharing your opinion. We invite you to complete it in order to understand what displeased you during your experience on our e-shop. This is to share your experience in more detail with other customers 🙂 I wish you an excellent day!
2
/5
★★☆☆☆
I did not receive the shade I ordered. I gave it away because it did not suit me.
Lina T.
purchased on 08/05/2023
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Answer from MonCornerB
Hello, Thank you for your feedback. We are sincerely sorry for this inconvenience. Would you be kind enough to get back to us by email at [email protected] please? This is so we can find a solution. Have a nice day 🙂
3
/5
★★★☆☆
The site is a bit confusing, too many brands, it's hard to get an idea of the quality of the brands offered. We would also like more advice.
Morgane E.
purchased on 30/04/2023
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Answer from MonCornerB
Hello Morgane, Thank you for taking the time to leave your feedback! We offer several brands and quality products so that every customer can find happiness according to their needs and budget. For more advice, please do not hesitate to contact us by email at [email protected], by chat, or by phone 🙂 Have a nice day.
2
/5
★★☆☆☆
The free gift was perfect, however the Umai detox shampoo I purchased was not even packaged in its original box but in bubble wrap, and upon unpacking it looks much smaller than usual and has an appearance as if it had already been used and repackaged... slightly unacceptable given the price of the product and the 'standing' of your site.
Pauline D.
purchased on 02/04/2023
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Answer from MonCornerB
Hello, Thank you for taking the time to share your opinion on our site! We are sorry that the Umaï product you received did not meet your expectations. According to the Verified Reviews charter, we are unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for a review if you wish to adapt it so that we can publish it. To find a solution, I invite you to contact us by email at [email protected]. Have a wonderful day!
3
/5
★★★☆☆
I contacted you on Instagram and received no response. In the Christmas pouch, the RMS blush smells rancid and is unusable. I am very disappointed.
Gaëlle D.
purchased on 11/03/2023
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Answer from MonCornerB
Hello Gaëlle, Thank you for your message and I am sincerely sorry for this inconvenience. We are committed to answering all your questions, as far as possible. I am sorry that your message was overlooked... Would you be so kind as to write to us at [email protected]? Looking forward to hearing from you, I wish you a very nice day!
3
/5
★★★☆☆
I am delighted with the navigation on your site, the only problem is the product I bought which is a very bad lip ink: it spreads poorly and then breaks down very quickly on the lips.
Joelle G.
purchased on 08/03/2023
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Answer from MonCornerB
Hello Joëlle, Thank you for your review 🙂 Please feel free to contact us at [email protected] so that we can address your issue as soon as possible. Have a great day.
3
/5
★★★☆☆
Item in glass bottle received as a welcome gift broken and liquid spilled in the package
Acheteur Vérifié
purchased on 12/02/2023
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Answer from MonCornerB
Hello Pascale, We thank you for giving your feedback on your experience with MonCornerB. Would you be so kind as to send us an email at [email protected] so that we can compensate you as soon as possible? Have a great day.
3
/5
★★★☆☆
Happy with the delivery service and navigation, I really like the site. However, the product I ordered does not meet my expectations. I had the other Ilia mascara (white tube) and its quality is incomparable! This one runs and clumps. I will reorder the white one, which is annoying at the price of these mascaras ^^
Acheteur Vérifié
purchased on 01/02/2023
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Answer from MonCornerB
Hello, We thank you for taking the time to share your feedback on our site! We are sorry that this product did not suit you. According to the Verified Reviews policy, we are unable to publish it as it does not concern your shopping experience on our site, such as navigation, shipping speed, product availability... We will therefore send you a request for feedback if you wish to adapt it so that we can publish it. Have a wonderful day!
2
/5
★★☆☆☆
I might have appreciated my delivery more if the ordered products were the ones received.
Acheteur Vérifié
purchased on 10/12/2022
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Answer from MonCornerB
Hello Guy, Thank you for sharing your opinion. We are sincerely sorry for this inconvenience. I invite you to send us a little email at [email protected]. We can then find a solution 🙂 Have an excellent day!
3
/5
★★★☆☆
Disappointed to have received the product 'We want a doll's complexion' from Atelier Nubio with an expiration date of late December 2022. The Atelier Nubio site mentions a shelf life of 12 months.
Acheteur Vérifié
purchased on 17/11/2022
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Answer from MonCornerB
Hello, Thank you for taking the time to share your opinion on our site! We are sorry that this product did not suit you. According to the Verified Reviews charter, we are unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for feedback if you wish to adapt it so that we can publish it. Have a great day!
3
/5
★★★☆☆
Easy purchase
Acheteur Vérifié
purchased on 13/11/2022
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Answer from MonCornerB
Hello, Thank you for your opinion 🙂 Have a nice day
3
/5
★★★☆☆
Hello, following my order of 138 euros, I received, as agreed, 'the big surprise' in my package: the body brush. Very disappointed, I already had one!...
Acheteur Vérifié
purchased on 22/11/2022
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Answer from MonCornerB
Hello Edith, Thank you for taking the time to share your opinion about your order on our e-shop. We are sincerely sorry that the big surprise offer did not meet your expectations. The MonCornerB dry brush was part of our selection of large format gems. We sincerely hope that the rest of your order and the products you ordered please you. Have a great day.
2
/5
★★☆☆☆
The calendar is really too expensive for this, either include more efficient products
Acheteur Vérifié
purchased on 14/10/2022
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Answer from MonCornerB
Hello, Thank you for taking the time to share your opinion on our Advent Calendar. We put all our love into creating this beautiful calendar, with brands and products that we particularly cherish 🙂 However, we are sorry that the content did not meet your expectations and that you are not fully satisfied. Please feel free to reach out to us with any questions, we would be happy to assist you! Have a great day
2
/5
★★☆☆☆
I purchased a Kajar Weiss foundation on the site. Unfortunately, there was a batch issue and the product was unusable. With proof, I requested a solution from customer service. Initially a bit slow, as waiting for a response from the brand which suggested mixing the product (…), I was kindly assisted by Krista. Very responsive, we were able to find a solution together. A pity for the product and the rather slow response from the brand, but delighted with the response from corner b.
Acheteur Vérifié
purchased on 09/09/2022
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Answer from MonCornerB
Hello Laura, Thank you for taking the time to share your experience. We are once again sincerely sorry for the inconvenience regarding your foundation. We hope to see you again soon on our e-shop 🙂 Have a nice day!
3
/5
★★★☆☆
Satisfied with my purchase after seeing it over time but I think the shampoo is good
Acheteur Vérifié
purchased on 29/08/2022
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Answer from MonCornerB
Hello Agnès, Thank you for your order and your feedback! Please feel free to share your feedback regarding the shampoo after use 🙂 Have a nice day
3
/5
★★★☆☆
The expiration date should have been specified
Acheteur Vérifié
purchased on 07/08/2022
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Answer from MonCornerB
Hello Sylvie, We thank you for taking the time to share your feedback on our site and we are sorry to hear that. Our team prepares your order with the utmost care. In order to find a solution, could you kindly let us know which product you are referring to at the following address: [email protected]? Have a very nice day!
2
/5
★★☆☆☆
You know it
Acheteur Vérifié
purchased on 01/08/2022
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Answer from MonCornerB
Hello Laure, Thank you sincerely for sharing your feedback. We are once again truly sorry for the inconvenience you experienced. We have reported this to the logistics department and are doing everything we can to ensure it does not happen again. Furthermore, we have processed the compensation for your order. We hope to see you again soon! Have a great day.
2
/5
★★☆☆☆
Very very disappointed with the summer box... I clearly regret my purchase, the products were generally rated very poorly on Yuka, with possible endocrine disruptors, even proven carcinogenic like titanium dioxide in the lip balm, which could potentially be ingested, and full of allergens, etc. I didn't even dare to pass the products to my sisters or friends because I couldn't accept the catastrophic composition... I thought I could trust MonCornerB blindly for beauty that also respects health, very disappointed. I still used the glitter sunscreen, which was very unpleasant to apply, greasy, thick, hard to absorb with a big white cast... the monoi oil was very average, nothing exceptional, the spray practical but otherwise no better than 3/4 of the commercial ones. The balm is nice except for the carcinogenic ingredient, but it doesn't last 5 minutes. Really a big disappointment. The Cut by Fred mask, on the other hand, was great as usual, it was the product I came to the site for, but I won't be fooled by the site's offers with products I don't know. Luckily it was on sale.
Acheteur Vérifié
purchased on 01/08/2022
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Answer from MonCornerB
Hello, We thank you for your feedback and are sincerely sorry to hear about your disappointment. Applications like Yuka do not take into account all the parameters of a formula and blacklist certain ingredients that are, however, 100% natural. However, these are not harmful ingredients if they are not contraindicated for the people using them. Regarding Titanium Dioxide, this component is only considered potentially dangerous in nanoparticle form, which is not the case here. We pay extremely close attention to the composition of our products in order to offer you only the best of natural cosmetics. For the sunscreen, it blends wonderfully on the face and gives it a pearlescent appearance, and its texture is also non-greasy. We are delighted that the mask suits you 🙂 We wish you an excellent day.
2
/5
★★☆☆☆
Difficult purchase because not possible via phone then summerbag unavailable so change. Order arrived the day before my departure. The little extra added was not what was planned, just products already ordered
Acheteur Vérifié
purchased on 25/07/2022
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Answer from MonCornerB
Hello Laetitia, Thank you for your message and I am sincerely sorry about that. It is indeed possible to place an order from your phone. If you encounter difficulties, I invite you to write to us or call us so that we can find a solution. Regarding the Summerbag, we are once again sincerely sorry for this inconvenience. We had then agreed to send you a nice kit containing 3 lovely gems. We hope that the rest of your order pleased you! Have a nice day
3
/5
★★★☆☆
Not all product photos are displayed. For makeup, it's better when you can see a photo of someone wearing the makeup and not just the product photo.
Acheteur Vérifié
purchased on 19/06/2022
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Answer from MonCornerB
Hello Aurélie, Thank you for your feedback on our site! Would you be so kind as to get back to us by email so that we can inform our concerned team? We hope that you are pleased with your order 🙂 Have a great day,