9.4/10
★★★★★
based on 2893 reviews published

Latest customer reviews

5 /5
★★★★★
Very good product Very satisfied I use the ceramic pearls with the charcoal
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Chantal G.
purchased on 28/09/2024
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5 /5
★★★★★
Excellent products, fast delivery. Thank you very much.
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Linda K.
purchased on 27/09/2024
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4 /5
★★★★☆
Perfect
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Nathalie S.
purchased on 28/09/2024
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5 /5
★★★★★
Products always top-notch
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Claude P.
purchased on 27/09/2024
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5 /5
★★★★★
I like ordering from this eco-responsible and honest company. Delivery is fast (although not my first criterion) and well packaged. The products are of very good quality. (Benchotan charcoal and bamboo charcoal)
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Marielle M.
purchased on 25/09/2024
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5 /5
★★★★★
Satisfied
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Devrim B.
purchased on 26/09/2024
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5 /5
★★★★★
Top
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Marie D.
purchased on 25/09/2024
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4 /5
★★★★☆
In line with expectations
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Marc A.
purchased on 20/09/2024
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5 /5
★★★★★
Fast and well packaged.
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Dominique (mme) T.
purchased on 22/09/2024
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1 /5
★☆☆☆☆
Hello On further research, I realized that you make your own binchotan, so it has nothing to do with those from Japan. What's more, the manufacturing processes are done with chemicals, so they're not good for your health. I'm sorry to tell you all this. Moreover, if your products really came from Japan, there would be a yellow label on each packet. Best regards F.Dubois
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Françoise D.
purchased on 14/09/2024
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5 /5
★★★★★
Package received quickly, everything was perfect Thank you very much.
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Marina R.
purchased on 09/09/2024
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5 /5
★★★★★
Impeccable
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Dominique M.
purchased on 06/09/2024
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5 /5
★★★★★
Very happy! The glass in the carafe is of very good quality! Good ergonomics! And the water tastes great!
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Laurence P.
purchased on 08/09/2024
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5 /5
★★★★★
Hello, I received the decanter but I haven't started it up yet!
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Joëlle P.
purchased on 06/09/2024
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5 /5
★★★★★
Fast shipping. I ordered charcoal and ceramic beads for tap water treatment. I'm very happy with the results: the water tastes better and is much less hard. I recommend these products.
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Odile S.
purchased on 05/09/2024
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5 /5
★★★★★
Super, products received quickly and well packaged
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Martine F.
purchased on 28/08/2024
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5 /5
★★★★★
After several experiments with coals, these were particularly satisfactory.
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Odile D.
purchased on 03/09/2024
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5 /5
★★★★★
Serious, reliable, fast, very good product with original warranty. I still have one question: how can I tell exactly when the charcoal is "worn out", how can I determine when it has lost its full filtration-purification capacity? The discolored, grayish appearance it takes on, I've read, but to what degree? Thank you
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Sophie L.
purchased on 02/09/2024
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5 /5
★★★★★
I've been using it for 3 years now and I'm very satisfied. Thank you very much.
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Jean-pierre L.
purchased on 02/09/2024
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5 /5
★★★★★
Fast delivery and impeccable product
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Jean-louis D.
purchased on 03/09/2024
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5 /5
★★★★★
Very fast delivery Compliant product
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Yves F.
purchased on 01/09/2024
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2 /5
★★☆☆☆
1 Article broken!
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Patrice B.
purchased on 01/09/2024
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5 /5
★★★★★
Item received promptly and in full compliance. I recommend it!
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Catherine B.
purchased on 01/09/2024
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5 /5
★★★★★
Fast delivery, satisfied with the product
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Anne D.
purchased on 01/09/2024
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1 /5
★☆☆☆☆
Out of 5 bamboo binchotans, 3 arrived broken, one of which was unusable.
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Patrick S.
purchased on 31/08/2024
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5 /5
★★★★★
Very nice.
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Éléonore M.
purchased on 28/08/2024
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5 /5
★★★★★
TB decanter packed, fast delivery.
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Anne-laure M.
purchased on 28/08/2024
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5 /5
★★★★★
Perfect and fast
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Gilles H.
purchased on 27/08/2024
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5 /5
★★★★★
Hello Sir/Madam, I am fully satisfied with the product and intend to order another one. Yours faithfully Alex BILLARD
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Alex B.
purchased on 25/08/2024
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5 /5
★★★★★
Beautiful decanter and very good tasting water after treatment.
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Nicole P.
purchased on 27/08/2024
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