/10
★★★★★
based on 5458 published reviews
★★★★★
based on 5458 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
I thought the statue of Mary was solar-powered and would look better outside when it's dark.
Chantal
purchased on 11/11/2020
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3/5
★★★☆☆
You did a lovely job in sending me the Calendars for 2021 from Suzanne Hughes
Suzanne
purchased on 31/10/2020
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3/5
★★★☆☆
Delivery too long, letter carrier couldn't find the address, otherwise good product.
Acheteur Vérifié
purchased on 29/10/2020
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3/5
★★★☆☆
Quite satisfied, it's just a shame that the box for my rosary was delivered slightly broken but I can still close it.
Acheteur Vérifié
purchased on 20/09/2020
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Answer from
Palais du Rosaire
Hello, if your rosary box arrived broken we can replace it without any problem. Don't hesitate to send us an e-mail at [email protected]. See you soon. Have a nice day!
2/5
★★☆☆☆
No I am not at all satisfied I had asked for pouches or gift wrap when ordering I received nothing I made the remark by email not even an answer the complete contempt I am sincere very disappointed and bitter I will no longer go through them ..... they have just answered me no paper or free pouches but in the packages there are free gifts sorry not in mine I paid all my items please ...
Gilles C.
purchased on 11/09/2020
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Answer from
Palais du Rosaire
Hello Mr Carli, gift wrapping is not included in the preparation services. I'm sorry our service didn't get back to you. But it's not possible to get gift wrap for free. We include gifts in each parcel to thank you for your order. Have a nice day!
3/5
★★★☆☆
This isn't the first time I've ordered from Le Palais du Rosaire and I've always been completely satisfied. However, this time I (among other things) bought a silver rosary and less than a week after receiving it, it broke. I sent an email + photo to the store to inform them of the situation and I'm still waiting for their reaction. I am very disappointed and hesitate to order again.
Nathalie V.
purchased on 06/09/2020
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Answer from
Palais du Rosaire
Hello Nathalie, we have received your request and are awaiting receipt of the rosary, which we will exchange with you shortly. We apologize for the inconvenience. Have a nice day!
2/5
★★☆☆☆
Multicolored rosary bracelets are very fragile and 2 arrived cross undone and another undone on the 1st day worn.
Acheteur Vérifié
purchased on 06/09/2020
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3/5
★★★☆☆
Hello I made a first order received quickly but it misses an article I telephoned to announce it a kind person said to me that it returns it to me but since not received Cordialement
Olivia W.
purchased on 13/07/2020
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Answer from
Palais du Rosaire
Hello Olivia, we've sent out the missing medals. You will receive them shortly. We apologize for the delay. Have a nice day!
2/5
★★☆☆☆
Much too expensive you take advantage of this plague to swindle the poor believers. the government had fixed the price from 1 to 3 uros.one day soon you will have to return accounts.Merci
Jean-marie K.
purchased on 27/06/2020
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Answer from
Palais du Rosaire
Hello, I think you're talking about our cloth masks. The price set by the state from 1 to 3 is only applicable to disposable surgical masks. The mask we sell is made of fabric. What's more, it has an antibacterial treatment, which explains its price of 15. What's more, our mask is guaranteed for 50 uses, i.e. 15/50 = 0.30 per use, making it less expensive than a disposable mask. Finally, we donate 1 for every mask sold to the Sanctuaries of Lourdes to support their work. We pay close attention to French legislation. Our aim is not to rip off believers, but simply to offer people who are already believers the opportunity to buy symbols of their faith.
2/5
★★☆☆☆
My parcel was wrapped in thousands of plastic petals...shocking and sad...Unfortunately, we have learned nothing from our mistakes...a real shame...especially for our planet...
Sophie
purchased on 21/06/2020
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Answer from
Palais du Rosaire
Hello Mrs Fauquier, the petals you received in your parcel are made of corn starch and are recyclable. To ensure that you receive your items in good condition, we have no choice but to fill our parcels with petals or air cushions. We are attentive to respect for the environment and we regularly study new packaging solutions that are more ecological and economical. Have a nice day!
3/5
★★★☆☆
Parcel received quickly no problem on this subject, on the other hand a problem during the opening of the parcel an object which I had ordered was broken.
Anais
purchased on 16/06/2020
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Answer from
Palais du Rosaire
Hello Anaïs, we replace items broken during delivery. Sometimes parcels arrive damaged and items are broken despite protection. I invite you to request an exchange on your customer account :). You're still in time to request a return :). See you soon.
3/5
★★★☆☆
Disappointed, however, as the bracelet is already deteriorating and the cord is broken.
Patrick C.
purchased on 07/06/2020
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2/5
★★☆☆☆
Hello, my rosary is very beautiful but much too fragile I find for the price paid.it has already broken twice the same day and over several days. My husband managed to repair it,
Marie R.
purchased on 27/05/2020
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2/5
★★☆☆☆
Parcel still not receivedSent since April 26
Catherine J.
purchased on 09/05/2020
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3/5
★★★☆☆
Not yet received .parcels take a long time to arrive given the current economic situation , your request has come too soon .may God protect you Thank you.
Marie-christine D.
purchased on 04/04/2020
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3/5
★★★☆☆
Christian L.
purchased on 28/03/2020
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Answer from
Palais du Rosaire
Hello Christian, With the Coronavirus epidemic, La Poste has reduced its workforce and its activity. Consequently, parcel delivery may take between 48 and 72 hours longer. Best regards,
3/5
★★★☆☆
The ten-piece Brazilian bracelet is already out of order.
Natalia D.
purchased on 20/03/2020
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2/5
★★☆☆☆
Poor control of shipments, since an incomplete rosary (even though it was not packaged) was sent to me. Very poor handling of the complaint, since the complications are the responsibility of... the customer!!!!
Sylviane O.
purchased on 11/03/2020
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3/5
★★★☆☆
On time and on order
Ghis G.
purchased on 27/02/2020
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3/5
★★★☆☆
Vincent L.
purchased on 13/01/2020
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3/5
★★★☆☆
Good products but delivery not top notch too long to receive the parcel kind regards
Raymond K.
purchased on 12/01/2020
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Answer from
Palais du Rosaire
Hello, Mondial Relay delivery is not the fastest, it usually takes between 5 and 6 days to receive the package. For your next order, I advise you to use colissimo (48h). Have a nice day, Pauline
2/5
★★☆☆☆
Beautiful, good quality
Amanda
purchased on 09/01/2020
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3/5
★★★☆☆
I ordered a chain and a pendant for a gift. The pendant is very pretty and of good quality. I thought the same was true of the chain, but it broke after a day's wear, so I'm stuck with it.
Acheteur Vérifié
purchased on 09/01/2020
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Answer from
Palais du Rosaire
Hi Alyssia, we're sorry your chain broke. This is the first time this has happened to us. There must have been something wrong with the chain. You should have called us and we would have replaced your chain with a new one. Don't hesitate next time :). Have a nice day!