/10
★★★★★
based on 3014 published reviews
★★★★★
based on 3014 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Third delivery without being informed that the parcel had arrived at the relay point. No improvement.
Acheteur Vérifié
purchased on 04/08/2016
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3/5
★★★☆☆
Packaging problem already reported on another order
Acheteur Vérifié
purchased on 25/07/2016
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3/5
★★★☆☆
Pb succin packaging, 4 bottles Aloe vera stacked on top of each other, without separation and not wedged: found a leaky bottle, product ruined (smells musty)
Acheteur Vérifié
purchased on 25/07/2016
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3/5
★★★☆☆
An expired product from before the order date in the batch!
Acheteur Vérifié
purchased on 21/07/2016
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3/5
★★★☆☆
I am satisfied with the delivery time, but the products were not "wedged" in the boxes and were barely protected. For example, some soaps arrived damaged. What's more, all the products were covered in a gritty, sand-like dust. I had to clean each package upon receipt, which is neither presentable nor pleasant. The preparation of my first order from ParaNatura, a few months ago, seemed more serious.
Acheteur Vérifié
purchased on 18/07/2016
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3/5
★★★☆☆
The order went out late due to a question of arrival, then I received the wrong product and finally I was reimbursed for another product that was supplied on the site. This is the first time this has happened.
Acheteur Vérifié
purchased on 28/06/2016
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3/5
★★★☆☆
No problems with the products ordered. On the other hand, my order had been available at a relay point for 5 days and I hadn't been informed. I had to go out of my way to find out. I'm not blaming your site, but customer satisfaction extends to delivery !!!!
Acheteur Vérifié
purchased on 05/07/2016
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3/5
★★★☆☆
The 3 packs of PDAY SSG Cranberries shortbread received on Wednesday, June 8, 2016 were "best consumed by May 18, 2016".
Acheteur Vérifié
purchased on 04/06/2016
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3/5
★★★☆☆
We're not notified by message when the parcel arrives, so we have to keep an eye on it ourselves.
Acheteur Vérifié
purchased on 27/05/2016
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3/5
★★★☆☆
Good for the price and products, but the outer packaging and product boxes were quite damaged to improve.
Acheteur Vérifié
purchased on 24/05/2016
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3/5
★★★☆☆
It's about delivery. It would be interesting for the customer to know the delivery date or to be notified by sms or e.mail.
Acheteur Vérifié
purchased on 23/05/2016
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3/5
★★★☆☆
The shipment of my order was fast, I was notified by sms that my package had arrived at the relay. Nothing to complain about, but I think it's a shame that the size of the box was much bigger than necessary. Not great for the environment, especially as I went to pick it up by bike, I managed as a seasoned cyclist but for my safety frankly I really should have gone home and come back by car.
Acheteur Vérifié
purchased on 02/05/2016
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3/5
★★★☆☆
Unfortunately I wasn't contacted as soon as my parcel arrived at my relay point.
Acheteur Vérifié
purchased on 04/05/2016
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3/5
★★★☆☆
No problem with the order and delivery, speed and correct packaging. However, there is no verification of use-by dates: product ordered in May 2016 with a use-by date in JUNE 2016!
Acheteur Vérifié
purchased on 01/05/2016
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3/5
★★★☆☆
I received my order but I would have liked to have been informed by e-mail that it had been delivered to my relay point. Instead I just got an email telling me that it had been shipped and I ended up going to the relay point to see if it was there 5 days later. Otherwise, the order was packaged with care.
Acheteur Vérifié
purchased on 07/04/2016
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2/5
★★☆☆☆
Apparently paranatura-bio doesn't feel the need to warn their customers when the parcel has arrived at the relay point ...fortunately I myself took the step of phoning the relay point because otherwise the parcel would have left ... it's the 1st time someone has done this to me!
Acheteur Vérifié
purchased on 12/03/2016
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3/5
★★★☆☆
Supply problem, solved but still a problem as I didn't get the quantity I would have liked.
Acheteur Vérifié
purchased on 12/03/2016
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3/5
★★★☆☆
Was not informed of the delivery in the relay point
Acheteur Vérifié
purchased on 25/02/2016
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2/5
★★☆☆☆
Order not dispatched within the specified time
Acheteur Vérifié
purchased on 05/03/2016
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2/5
★★☆☆☆
I'm not satisfied with the order process, I haven't received a refund cheque for a missing product and the prices are very expensive. I have this type of product locally in Montmorillon without feeling obliged to order too much so as not to pay shipping costs. In the end, it's not a saving for me.
Acheteur Vérifié
purchased on 23/02/2016
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3/5
★★★☆☆
Average order delivered on time no problem for the routing of the order but no discount offered
Acheteur Vérifié
purchased on 29/02/2016
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3/5
★★★☆☆
Quite disappointed by a delivery of more than 2 weeks, so do not be in a hurry !!!!
Acheteur Vérifié
purchased on 02/02/2016
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3/5
★★★☆☆
I would have liked to be informed by sms or email that the parcel was available at the relay point without having to go and get the information...
Acheteur Vérifié
purchased on 14/02/2016
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3/5
★★★☆☆
Good quality product, but for this order, there was a problem with the capacity of the parcels, which were too heavy for the people handling the parcels, and therefore less well protected from breakage.
Acheteur Vérifié
purchased on 07/02/2016
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3/5
★★★☆☆
Abnormally long delivery times
Acheteur Vérifié
purchased on 27/01/2016
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3/5
★★★☆☆
It lacks product tracking
Acheteur Vérifié
purchased on 23/01/2016
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3/5
★★★☆☆
The order is in order and I am satisfied. Nevertheless the delivery by Mondial Relay was too long (from January 7th to January 19th!). However I will come back to Paranatura to make other purchases. See you soon!
Acheteur Vérifié
purchased on 06/01/2016
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3/5
★★★☆☆
Shelf life of products is too short.
Acheteur Vérifié
purchased on 16/01/2016
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3/5
★★★☆☆
The site is complicated and payment even more so. bio et vous was more accessible.
Acheteur Vérifié
purchased on 07/01/2016
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