/10
★★★★★
based on 3160 reviews published
★★★★★
based on 3160 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I had to contact Paranatura to hear about my order after ten days!
Acheteur Vérifié
purchased on 24/11/2018
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2
/5
★★☆☆☆
Very long delivery time, even though payment is withdrawn immediately!
Acheteur Vérifié
purchased on 25/11/2018
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3
/5
★★★☆☆
I would have appreciated being notified of a missing product (unbilled, of course) rather than discovering it when I opened my delivery. I would have preferred to delay my entire order until it was complete.
Acheteur Vérifié
purchased on 15/11/2018
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2
/5
★★☆☆☆
Disappointed by the wait for my order
Acheteur Vérifié
purchased on 27/10/2018
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2
/5
★★☆☆☆
Not serious 2 weeks waiting and no mail I had to write twice to get a response and no commercial gesture
Acheteur Vérifié
purchased on 31/10/2018
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3
/5
★★★☆☆
Lack of exact and detailed composition of certain products
Acheteur Vérifié
purchased on 10/11/2018
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3
/5
★★★☆☆
Products missing but refunded. A product with an expiration date (puffed rice cereals)
Acheteur Vérifié
purchased on 17/09/2018
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3
/5
★★★☆☆
I received two products that expired several months ago, so I'm not very satisfied. I'm waiting to receive the new products in exchange. To be continued
Acheteur Vérifié
purchased on 13/09/2018
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3
/5
★★★☆☆
Nothing to say about the order and the quality of the product received. However, the delivery still needs to be improved. At no time was I informed that the parcel was waiting for me at the parcel post (neither by email nor sms).
Acheteur Vérifié
purchased on 12/09/2018
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3
/5
★★★☆☆
Very good site with very interesting prices, but I was disappointed on this order because I did not get all the products I had ordered (but they were refunded), which will force me to recommend earlier with new shipping costs. Otherwise, fast delivery.
Acheteur Vérifié
purchased on 11/09/2018
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2
/5
★★☆☆☆
The parcel took a long time to arrive, was well packaged and the products conformed.
Acheteur Vérifié
purchased on 21/08/2018
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3
/5
★★★☆☆
Contrary to usual, the delivery time was long.
Acheteur Vérifié
purchased on 23/07/2018
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2
/5
★★☆☆☆
Very slow delivery and I did not receive my entire order, disappointed.
Acheteur Vérifié
purchased on 04/08/2018
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3
/5
★★★☆☆
Good, but I regret that there is not enough stock for each order.
Acheteur Vérifié
purchased on 08/08/2018
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2
/5
★★☆☆☆
My order had been available since the beginning of the week and it was only when I went to check my account that I saw that it had arrived at a relay point. I didn't receive any information telling me that my order was available, neither by e-mail nor by SMS. So thank goodness I thought of that!
Acheteur Vérifié
purchased on 28/06/2018
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3
/5
★★★☆☆
Lack of information about product availability.
Acheteur Vérifié
purchased on 11/06/2018
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3
/5
★★★☆☆
No comments
Acheteur Vérifié
purchased on 30/04/2018
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3
/5
★★★☆☆
The problem is that a delivery was announced by email on 12/05/18 and that it was only delivered on 14/05/18
Acheteur Vérifié
purchased on 04/05/2018
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3
/5
★★★☆☆
Good site but delivery a bit long
Acheteur Vérifié
purchased on 20/04/2018
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2
/5
★★☆☆☆
Sending perimeter products ....
Acheteur Vérifié
purchased on 18/04/2018
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2
/5
★★☆☆☆
Order returned due to damaged packaging with a strong wet trace, certainly from the product ordered
Acheteur Vérifié
purchased on 05/04/2018
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3
/5
★★★☆☆
The only complaint is the delivery time, almost 15 days after the order.
Acheteur Vérifié
purchased on 23/03/2018
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3
/5
★★★☆☆
Wrong delivery address G. L. instead of G. de T.
Acheteur Vérifié
purchased on 28/02/2018
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Answer from ParaNatura.bio
Hello, The delivery address is in the name of Gérard de Tanit as you modified it. The billing address is in the name of Gérard Lavalloir as you created your account. The billing address is in the name of Gérard Lavalloir as you created your account. Best regards ParaNatura.Bio
3
/5
★★★☆☆
Average I received 1 sample of tea and I find that desolate and petty as nothing to put
Acheteur Vérifié
purchased on 19/01/2018
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3
/5
★★★☆☆
I ordered chocolate from the site in 100 gram tablets and received 70 gram tablets. So not satisfied I find that the site that I did not know lacked seriousness.
Acheteur Vérifié
purchased on 18/12/2017
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Answer from ParaNatura.bio
Hello, We have just realized that Bonneterre has changed the capacity of some tablets. Please accept our apologies and ask our Customer Service Department to send you a €10 voucher to use on our site. Once again, our apologies. Sincerely ParaNatura.Bio
2
/5
★★☆☆☆
The courier refused to go upstairs (even though there is an elevator in the building) and was not polite or friendly. Poor delivery service.
Acheteur Vérifié
purchased on 19/12/2017
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3
/5
★★★☆☆
Traces of spices in the package Box not sufficiently protected
Acheteur Vérifié
purchased on 30/11/2017
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3
/5
★★★☆☆
I find the shipping costs a little excessive.
Acheteur Vérifié
purchased on 14/11/2017
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3
/5
★★★☆☆
I regret that some products are regularly missing.
Acheteur Vérifié
purchased on 28/10/2017
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2
/5
★★☆☆☆
Very poor order tracking
Acheteur Vérifié
purchased on 16/10/2017
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