/10
★★★★★
based on 3096 published reviews
★★★★★
based on 3096 published reviews
Latest customer reviews
5/5
★★★★★
Order sent very quickly and I was very satisfied.
Acheteur Vérifié
purchased on 23/12/2019
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5/5
★★★★★
Pleasant and friendly site that I have just discovered . parcel received today so too early to note the products . Everything is carefully packed.
Acheteur Vérifié
purchased on 17/12/2019
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5/5
★★★★★
Very good contact and good information
Acheteur Vérifié
purchased on 18/12/2019
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1/5
★☆☆☆☆
2nd order and again problems. I wanted to be nice in my other review because the customer service was correct, but no. New order, again a package in pieces that goes back to the sender, no news from them, it's of course up to me to make reminders by email ... The package leaves, and again delivery problem (inevitably, still using the same service). The delivery man arrived and told me "I'll try to get it out of the truck"... voila voila. This one was (again) in a terrible state: strong smell, hole on the side of the box and the bottom of the box completely soaked.
I accepted the parcel and asked the deliveryman to mention these points in the reservations. When I opened the parcel, a bottle was broken again... not to mention the 3 bottles that were missing when the parcel was shipped. I'll pass over the contents of the parcel: dirty and sticky bottles, labels ripped off, etc... It's a pity I couldn't put up any photos to show the condition of the parcel ... I ended up with 20 bottles instead of 24, and of course, several days later I'm the one who has to call Paranatura again for a refund. No commercial gesture from them, of course ... I wouldn't recommend this store at all, despite the fairly good prices, and I wouldn't recommend this site again.
Acheteur Vérifié
purchased on 04/12/2019
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Answer from
ParaNatura.bio
Dear Sir, Despite all the care we take in packing our customers' parcels, your orders have been damaged 4 times in a row. We are sorry because, in addition to your dissatisfaction and your virulent e-mails, your shipments have cost us 4 times more than they brought in.
We can't control the carriers, despite all the safeguards we've put in place. Customer Service treated you with the utmost care, and you were reimbursed for the broken products. What's more, we don't understand this note after all we've done to try to satisfy you. We wish you all the best with our ParaNatura.Bio brethren.
We can't control the carriers, despite all the safeguards we've put in place. Customer Service treated you with the utmost care, and you were reimbursed for the broken products. What's more, we don't understand this note after all we've done to try to satisfy you. We wish you all the best with our ParaNatura.Bio brethren.
5/5
★★★★★
Excellent value for money, easy payment and fast delivery.
Acheteur Vérifié
purchased on 11/12/2019
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5/5
★★★★★
Very fast delivery
Acheteur Vérifié
purchased on 11/12/2019
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5/5
★★★★★
The parcel arrived in good condition, as did the merchandise.
Acheteur Vérifié
purchased on 12/12/2019
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5/5
★★★★★
NOTHING TO SAY
Acheteur Vérifié
purchased on 11/12/2019
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5/5
★★★★★
I'm happy with everything.
Acheteur Vérifié
purchased on 08/12/2019
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4/5
★★★★☆
Nice welcome from the site despite some less attractive prices why not a subscription with discounts on the price
Acheteur Vérifié
purchased on 03/12/2019
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5/5
★★★★★
I easily found my product on the site and was delivered quickly. Great! I will take the time to discover the site.
Acheteur Vérifié
purchased on 30/11/2019
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5/5
★★★★★
There was a bug when validating my order which prevented it from being taken into account. I wrote a message to customer service, who solved the problem and validated the order within 1/2 day. Bravo for this reactivity.
Acheteur Vérifié
purchased on 30/11/2019
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5/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 01/12/2019
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5/5
★★★★★
Perfect service, I am very satisfied with Paranatura.bio
Acheteur Vérifié
purchased on 24/11/2019
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3/5
★★★☆☆
Very good, but I gave it 3 stars because I had payment problems when I ordered...
Acheteur Vérifié
purchased on 27/11/2019
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2/5
★★☆☆☆
My order did not appear in my profile after payment. I still received it. Please review your site.
Acheteur Vérifié
purchased on 26/11/2019
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4/5
★★★★☆
Hello, I have nothing to say about the "ParaNatura" site, which is very well designed and easy to use. Everything is very well packaged for transport. I am satisfied with my order. Have a nice day. France
Acheteur Vérifié
purchased on 22/11/2019
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4/5
★★★★☆
Very well designed for product search. Nice range of products.
Acheteur Vérifié
purchased on 21/11/2019
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5/5
★★★★★
Well designed site with many quality products. The parcel was received on time, in perfect condition... The 5 stars are well deserved!
Acheteur Vérifié
purchased on 21/11/2019
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5/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 17/11/2019
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5/5
★★★★★
I am very satisfied with the ease of ordering on the site, but also for the fast delivery.
Acheteur Vérifié
purchased on 19/11/2019
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5/5
★★★★★
Very reactive in terms of delivery times and compliant order. I recommend
Acheteur Vérifié
purchased on 14/11/2019
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5/5
★★★★★
Very good
Acheteur Vérifié
purchased on 18/11/2019
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5/5
★★★★★
Fast delivery and conform to my order.
Nothing to complain about, total satisfaction.
Acheteur Vérifié
purchased on 17/11/2019
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5/5
★★★★★
Totally satisfied! I recommend .
Acheteur Vérifié
purchased on 13/11/2019
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5/5
★★★★★
Navigation on this site is easy and pleasant; all the information is at your fingertips without tedious searching. The 5% deduction on the first order is very much appreciated. Packages in excellent condition.
Acheteur Vérifié
purchased on 13/11/2019
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5/5
★★★★★
All right!
Acheteur Vérifié
purchased on 05/11/2019
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5/5
★★★★★
Order received quickly, however I would have liked to know the origin of your infusions because it says "outside the EU".
Acheteur Vérifié
purchased on 14/11/2019
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5/5
★★★★★
Very good, fast delivery, conform product
Acheteur Vérifié
purchased on 14/11/2019
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5/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 14/11/2019
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