9.3/10
★★★★★
based on 6773 published reviews

Latest neutral customer reviews

2/5
★★☆☆☆
You can't send it back. I have tried to contact the dealer several times. No reply from the retailer. No return slip was left in the parcel ...
Dagmar L.
Dagmar L.
purchased on 22/09/2024 
Translated review
3/5
★★★☆☆
Easy to use
Nelson B.
Nelson B.
purchased on 18/09/2024 
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3/5
★★★☆☆
Hello, I asked you several times for a small addition (45 YEARS) the same day by mail, you never took it into account??? WHAT A SHAME...🤔🙃🤔
Eric F.
Eric F.
purchased on 12/09/2024 
Translated review
3/5
★★★☆☆
UPS service quality problem: never showed up at my home. Dropped off the package far from my home. Gave incorrect pick-up information.
Ghislaine B.
Ghislaine B.
purchased on 04/09/2024 
Translated review
2/5
★★☆☆☆
I have not received the base and remote control.
Francoise W.
Francoise W.
purchased on 06/09/2024 
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2/5
★★☆☆☆
They sent me the wrong lamp base but after complaining they replaced it . I sent colored fotos but got black and white photo plate... looks cheap and not very presentable Abd therefore in my opinion so overchargee. I wouldnt have placed the order if i knew that before, because they have samples of colored ones on their home page... So with the photos are not so clearly visible...I would not have placed the order if i knew it was to be black and white printing. They have colored ones on their website which attracted my attention and interest to have one.... So am very much disappointed..Will never recommend it.
Mary Muthoni H.
Mary Muthoni H.
purchased on 04/09/2024 
Translated review
2/5
★★☆☆☆
Poor quality for the price. Almost 70e for an alarm clock with a so-called "high-end" speaker...
Laura V.
Laura V.
purchased on 04/09/2024 
Translated review
2/5
★★☆☆☆
I paid an expensive fee for delivery to a "point relais" near my home and the deliveryman decided to drop my parcel off 15 km away without my consent and without my being informed, so I was not delivered.
Elodie D.
Elodie D.
purchased on 02/09/2024 
Translated review
3/5
★★★☆☆
The lamp is nice, but the container was torn, so it's not a great gift. A bit disappointed.
Michèle L.
Michèle L.
purchased on 26/08/2024 
Translated review
3/5
★★★☆☆
Great item but delivery time not respected
Carole G.
Carole G.
purchased on 20/08/2024 
Translated review
2/5
★★☆☆☆
I was super happy to order but when I received one of the lamps it was very scoffed at, disappointed.
Théo G.
Théo G.
purchased on 15/08/2024 
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2/5
★★☆☆☆
The leds on the base don't work and I'm having great difficulty contacting you.
David C.
David C.
purchased on 18/07/2024 
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2/5
★★☆☆☆
Nice product but quality not top top
Cyrille C.
Cyrille C.
purchased on 30/07/2024 
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2/5
★★☆☆☆
I'm disappointed by the quality of this lamp, I didn't expect it to be a piece of engraved plexi. I think the price is really excessive compared to the quality. For this price, you'd expect etched glass, not plexiglass. What's more, a preview of the rendering would give you a better idea of the result before you buy, and if need be, I'd like to change the photo, because the colors are reversed and I end up with 2 floating heads without seeing the T-shirt.
Céline R.
Céline R.
purchased on 30/07/2024 
Translated review
3/5
★★★☆☆
Very fast and careful delivery. On the other hand the relay point was not respected at all I had to move I find it a pity in view of the amounts of delivery charges!!!
Jessica M.
Jessica M.
purchased on 19/07/2024 
Translated review
3/5
★★★☆☆
I'm sure the company is very good, but my photo wasn't sharp enough.
Evelyne P.
Evelyne P.
purchased on 01/07/2024 
Translated review
2/5
★★☆☆☆
The cable supplied for the base was the wrong one. The base was presented as being made of wood, but is in fact made of imitation wood .... In short, the glass part is not bad and fortunately ....
Ludovic J.
Ludovic J.
purchased on 25/06/2024 
Translated review
2/5
★★☆☆☆
I ordered a Tiger 3D lamp and received it scratched and damaged. And for a return with the service concerned, it's complicated. I'm disappointed.
Raphaël L.
Raphaël L.
purchased on 23/06/2024 
Translated review
3/5
★★★☆☆
It's a shame during the day you can't see anything
Séverine F.
Séverine F.
purchased on 13/06/2024 
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2/5
★★☆☆☆
Really knocking
Géraldine D.
Géraldine D.
purchased on 14/06/2024 
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2/5
★★☆☆☆
It's not the first time I've ordered on the site, everything is perfect right up to the moment of delivery. With GLS everything was perfect: you were warned in real time, you could even choose options in real time in case you were absent, but the last time with UPS it was really catastrophic, the deliveryman didn't even call, when you looked on the tracking, the parcel was directly at the relay point even though there was always someone at home at all hours.
Tahiana R.
Tahiana R.
purchased on 01/06/2024 
Translated review
2/5
★★☆☆☆
Resus la photo pas le soc pour mettre la photo
Eugene L.
Eugene L.
purchased on 27/05/2024 
Translated review
2/5
★★☆☆☆
Hello, I'm not at all satisfied because yes, I did receive my photo lamp except that the writing that should have been written under the photos is missing.
Christelle L.
Christelle L.
purchased on 30/05/2024 
Translated review
2/5
★★☆☆☆
I think the photo lamp is a great gift, but the plexiglass arrived with a lot of scratches, which is a real shame.
Matthias G.
Matthias G.
purchased on 26/05/2024 
Translated review
2/5
★★☆☆☆
In the text, two words are attached. This spoils the sentence and the surprise...too bad nobody saw it to rectify it...
Matthias D.
Matthias D.
purchased on 16/05/2024 
Translated review
3/5
★★★☆☆
Hello I am very happy with the result for the lamp but disappointed for the delivery time because I paid more to have it quickly with DHL express and I received my package 9 days later only negative point because the lamp is beautiful thank you for the work done.
Julien B.
Julien B.
purchased on 07/05/2024 
Translated review
3/5
★★★☆☆
Very nice product, personalized photo lamp with alarm clock holder. The only big PROBLEM is that there are no instructions on how to operate the alarm clock because the time is not permanently displayed. And other problems
Maeva G.
Maeva G.
purchased on 15/04/2024 
Translated review
2/5
★★☆☆☆
Discharges very quickly
Isabelle S.
Isabelle S.
purchased on 22/11/2023 
Translated review
3/5
★★★☆☆
Delivery made outside my home found in a grocery store after complaint because the deliveryman had not warned me and the product has a defect compared to the photo damage.
David L.
David L.
purchased on 27/03/2024 
Translated review
3/5
★★★☆☆
Satisfied
Bruno G.
Bruno G.
purchased on 16/03/2024 
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