9.3/10
★★★★★
based on 6525 published reviews

Latest neutral customer reviews

2/5
★★☆☆☆
I was super happy to order but when I received one of the lamps it was very scoffed at, disappointed.
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Théo G. (acheteur vérifié)
purchased on 15/08/2024 
Translated review
2/5
★★☆☆☆
The leds on the base don't work and I'm having great difficulty contacting you.
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David C. (acheteur vérifié)
purchased on 18/07/2024 
Translated review
2/5
★★☆☆☆
Nice product but quality not top top
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Cyrille C. (acheteur vérifié)
purchased on 30/07/2024 
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2/5
★★☆☆☆
I'm disappointed by the quality of this lamp, I didn't expect it to be a piece of engraved plexi. I think the price is really excessive compared to the quality. For this price, you'd expect etched glass, not plexiglass. What's more, a preview of the rendering would give you a better idea of the result before you buy, and if need be, I'd like to change the photo, because the colors are reversed and I end up with 2 floating heads without seeing the T-shirt.
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Céline R. (acheteur vérifié)
purchased on 30/07/2024 
Translated review
3/5
★★★☆☆
Very fast and careful delivery. On the other hand the relay point was not respected at all I had to move I find it a pity in view of the amounts of delivery charges!!!
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Jessica M. (acheteur vérifié)
purchased on 19/07/2024 
Translated review
3/5
★★★☆☆
I'm sure the company is very good, but my photo wasn't sharp enough.
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Evelyne P. (acheteur vérifié)
purchased on 01/07/2024 
Translated review
2/5
★★☆☆☆
The cable supplied for the base was the wrong one. The base was presented as being made of wood, but is in fact made of imitation wood .... In short, the glass part is not bad and fortunately ....
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Ludovic J. (acheteur vérifié)
purchased on 25/06/2024 
Translated review
2/5
★★☆☆☆
I ordered a Tiger 3D lamp and received it scratched and damaged. And for a return with the service concerned, it's complicated. I'm disappointed.
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Raphaël L. (acheteur vérifié)
purchased on 23/06/2024 
Translated review
3/5
★★★☆☆
It's a shame during the day you can't see anything
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Séverine F. (acheteur vérifié)
purchased on 13/06/2024 
Translated review
2/5
★★☆☆☆
Really knocking
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Géraldine D. (acheteur vérifié)
purchased on 14/06/2024 
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2/5
★★☆☆☆
It's not the first time I've ordered on the site, everything is perfect right up to the moment of delivery. With GLS everything was perfect: you were warned in real time, you could even choose options in real time in case you were absent, but the last time with UPS it was really catastrophic, the deliveryman didn't even call, when you looked on the tracking, the parcel was directly at the relay point even though there was always someone at home at all hours.
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Tahiana R. (acheteur vérifié)
purchased on 01/06/2024 
Translated review
2/5
★★☆☆☆
Resus la photo pas le soc pour mettre la photo
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Eugene L. (acheteur vérifié)
purchased on 27/05/2024 
Translated review
2/5
★★☆☆☆
Hello, I'm not at all satisfied because yes, I did receive my photo lamp except that the writing that should have been written under the photos is missing.
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Christelle L. (acheteur vérifié)
purchased on 30/05/2024 
Translated review
2/5
★★☆☆☆
I think the photo lamp is a great gift, but the plexiglass arrived with a lot of scratches, which is a real shame.
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Matthias G. (acheteur vérifié)
purchased on 26/05/2024 
Translated review
2/5
★★☆☆☆
In the text, two words are attached. This spoils the sentence and the surprise...too bad nobody saw it to rectify it...
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Matthias D. (acheteur vérifié)
purchased on 16/05/2024 
Translated review
3/5
★★★☆☆
Hello I am very happy with the result for the lamp but disappointed for the delivery time because I paid more to have it quickly with DHL express and I received my package 9 days later only negative point because the lamp is beautiful thank you for the work done.
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Julien B. (acheteur vérifié)
purchased on 07/05/2024 
Translated review
3/5
★★★☆☆
Very nice product, personalized photo lamp with alarm clock holder. The only big PROBLEM is that there are no instructions on how to operate the alarm clock because the time is not permanently displayed. And other problems
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Maeva G. (acheteur vérifié)
purchased on 15/04/2024 
Translated review
2/5
★★☆☆☆
Discharges very quickly
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Isabelle S. (acheteur vérifié)
purchased on 22/11/2023 
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3/5
★★★☆☆
Delivery made outside my home found in a grocery store after complaint because the deliveryman had not warned me and the product has a defect compared to the photo damage.
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David L. (acheteur vérifié)
purchased on 27/03/2024 
Translated review
3/5
★★★☆☆
Satisfied
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Bruno G. (acheteur vérifié)
purchased on 16/03/2024 
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3/5
★★★☆☆
The lamp is very pretty. But it's not very professional when it comes to cutting. Very disappointed with the cut of the lamp. Too bad
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Ophelie L. (acheteur vérifié)
purchased on 16/03/2024 
Translated review
3/5
★★★☆☆
Printing the photo I wanted to a print job .
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Victor C. (acheteur vérifié)
purchased on 11/03/2024 
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3/5
★★★☆☆
A first lamp scratched, a second less but still... Although customer service is extremely responsive and understanding, I'm rather disappointed with my experience, even if I'm still convinced that the concept is top-notch.
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Camille R. (acheteur vérifié)
purchased on 01/03/2024 
Translated review
2/5
★★☆☆☆
Delivery not guaranteed in 48h...I ordered on Wednesday and I was delivered on Tuesday... 😁 The lamp is not very good quality ... feeling that it comes from china ... huge disappointment...
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Marie Line M. (acheteur vérifié)
purchased on 21/02/2024 
Translated review
3/5
★★★☆☆
I waited too long for my order and the parcel arrived at another address? The lamp is very good
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Marc L. (acheteur vérifié)
purchased on 16/02/2024 
Translated review
2/5
★★☆☆☆
My remote control doesn't work, nor does the bputon switch off on the base.
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William V. (acheteur vérifié)
purchased on 10/02/2024 
Translated review
3/5
★★★☆☆
Disappointed by the quality of the print on the lamp
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Johann B. (acheteur vérifié)
purchased on 06/02/2024 
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3/5
★★★☆☆
Beautiful lamp
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Olivier S. (acheteur vérifié)
purchased on 08/02/2024 
Translated review
3/5
★★★☆☆
Damaged carton
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Pascal H. (acheteur vérifié)
purchased on 07/02/2024 
Translated review
3/5
★★★☆☆
I would have given it 5 stars if there were no scratches.....
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Antoine M. (acheteur vérifié)
purchased on 07/02/2024 
Translated review
3/5
★★★☆☆
The lamp received has a few scratches.
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Theo C. (acheteur vérifié)
purchased on 03/02/2024 
Translated review
3/5
★★★☆☆
Very different photo from the one I sent in black and white, which I didn't expect!
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Manu S. (acheteur vérifié)
purchased on 31/01/2024 
Translated review
2/5
★★☆☆☆
Disappointing aesthetics
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Gilles D. (acheteur vérifié)
purchased on 31/01/2024 
Translated review
3/5
★★★☆☆
A little disappointed by the quality
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Marie Claude G. (acheteur vérifié)
purchased on 31/01/2024 
Translated review
2/5
★★☆☆☆
Delivery is poor GLS does not respect delivery instructions.
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Jean Paul D. (acheteur vérifié)
purchased on 31/01/2024 
Translated review
3/5
★★★☆☆
Difficult-to-reach customer service: no telephone number available
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Sylvie D. (acheteur vérifié)
purchased on 23/01/2024 
Translated review
2/5
★★☆☆☆
Very nice lamp but with marks on it. Cleaned with the cloth supplied. It scratched everything. Very disappointed with the quality
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Delphine D. (acheteur vérifié)
purchased on 17/01/2024 
Translated review
2/5
★★☆☆☆
Switches off for nothing.
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Maryange M. (acheteur vérifié)
purchased on 14/12/2023 
Translated review
2/5
★★☆☆☆
The remote control arrived broken and therefore unusable. 06 89105083
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Amandine C. (acheteur vérifié)
purchased on 08/01/2024 
Translated review
3/5
★★★☆☆
Ordered on a Wednesday evening, manufactured on Thursday, delivered on Friday morning! Incredibly fast delivery. Perfect packaging. I had expected something of higher quality, and there were 2 scratches, close to the base but a little disappointing. The workmanship needs to be better. That said, the luminous base makes a nice and original gift.
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Frédérique D. (acheteur vérifié)
purchased on 13/12/2023 
Translated review
2/5
★★☆☆☆
I ordered 3 times on this site, I was only satisfied the second time. Fast service guaranteed. The second time I got the wrong base, even though I had bought the most expensive one. The third time, the base didn't work anymore... bad value for money.
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Fatoumata S. (acheteur vérifié)
purchased on 23/12/2023 
Translated review
3/5
★★★☆☆
Very well made but two big scratches
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Ludovic G. (acheteur vérifié)
purchased on 02/01/2024 
Translated review
3/5
★★★☆☆
Fast and efficient, but a few problems remain. There is a difference in brightness compared to the image on the site. For example, the brightness is strong near the base, then fades as you move up the image. On the site image, brightness is even across the entire plate. What's more, some details don't stand out as shown. In the case of Toothless's lamp (Dragon animation), the female Lightning Fury is completely white. The detail of her scales is not perceptible. Conclusion: an interesting, innovative and pleasant product overall, but with only average precision.
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Mathieu M. (acheteur vérifié)
purchased on 31/12/2023 
Translated review
3/5
★★★☆☆
La. Photo not so clear you can't see well
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Suzanne D. (acheteur vérifié)
purchased on 27/12/2023 
Translated review
3/5
★★★☆☆
Pretty but unfortunately arrived with scratches.
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Karim B. (acheteur vérifié)
purchased on 25/12/2023 
Translated review
2/5
★★☆☆☆
Very disappointed with the material of the lamps and the length of the electric cable, which was much too short. For the price, I didn't expect to get a Plexiglas lamp with such a short cable.
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Johanne D. (acheteur vérifié)
purchased on 22/12/2023 
Translated review
3/5
★★★☆☆
Very fast design and delivery. Product as requested. On the other hand, the quality of the photo print leaves something to be desired, it has nothing to do with the beautiful print you see on the site.
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Clément B. (acheteur vérifié)
purchased on 18/12/2023 
Translated review
2/5
★★☆☆☆
Dis shipped in 24h. Ordered on 17/12, received on 26/12 (christmas gift...)
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Corinne H. (acheteur vérifié)
purchased on 17/12/2023 
Translated review
3/5
★★★☆☆
Lots of scratches on the lamp
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Jessica C. (acheteur vérifié)
purchased on 20/12/2023 
Translated review
2/5
★★☆☆☆
Hello, out of 3 lamps ordered, one wasn't great because the red sticky label was on the unplasticized side, leaving marks that were impossible to remove. The others were well placed on the plasticized side. IMPOSSIBLE to offer it to the person. A little disappointed
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Patricia S. (acheteur vérifié)
purchased on 09/12/2023 
Translated review
2/5
★★☆☆☆
It has nothing to do with the product, it's just that I thought I had a much larger lamp.
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Catherine B. (acheteur vérifié)
purchased on 22/12/2023 
Translated review
2/5
★★☆☆☆
You forgot the text! "je t'aime" for the price is disappointing
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Solène B. (acheteur vérifié)
purchased on 18/12/2023 
Translated review
3/5
★★★☆☆
Disappointed with the article, for the price, I would have thought it more imposing.
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Serge G. (acheteur vérifié)
purchased on 16/12/2023 
Translated review
2/5
★★☆☆☆
Delivery in 6 days when it was noted 24h on the home page and some defects at the level of the engraving and the contour.
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Félicie - Pascaline R. (acheteur vérifié)
purchased on 17/12/2023 
Translated review
3/5
★★★☆☆
Very satisfied
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Jean-pierre B. (acheteur vérifié)
purchased on 14/12/2023 
Translated review
2/5
★★☆☆☆
Trace on the grating
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Anthony P. (acheteur vérifié)
purchased on 18/12/2023 
Translated review
2/5
★★☆☆☆
It's a particular shame that the packaging, despite a chrono post, isn't more discreet, as this type of purchase is inevitably a gift.
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Yan W. (acheteur vérifié)
purchased on 16/12/2023 
Translated review
3/5
★★★☆☆
I was expecting glass... Otherwise very good
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Jocelyne J. (acheteur vérifié)
purchased on 16/12/2023 
Translated review
3/5
★★★☆☆
Package conforms to specifications but the plate does not fit properly in its housing.
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Myriam L. (acheteur vérifié)
purchased on 14/12/2023 
Translated review
2/5
★★☆☆☆
Disappointed with my purchase
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Jose G. (acheteur vérifié)
purchased on 16/12/2023 
Translated review